Common use of Ineligible Customers Clause in Contracts

Ineligible Customers. In the event that the matching process conducted at least annually with the agencies described in Item 2 above produces a negative result for a Customer or Claimant Resident, the Retailer must notify the Customer in writing to give them the opportunity to show that he/she has a valid and current entitlement with the agency before the Rebate ceases to be given. To avoid doubt, this notification can be made either on the Customer’s next bill or in a stand-alone letter. The Retailer must stop giving the Customer a Rebate, and will not be entitled to Claim reimbursement for a Rebate given, 21 days after the date of the written notification to the Customer that the Customer does not meet the Eligibility Criteria, unless the Customer has provided proof of entitlement to the Rebate to the satisfaction of the Retailer. If a Customer’s eligibility ceased during a billing period for which a full Rebate has already been provided, no action will be taken by the Retailer to recover the overpayment. If the Customer’s eligibility ceased in a preceding period or fraud is suspected then the Department of Seniors, Disability Services and Aboriginal and Xxxxxx Xxxxxx Islander Partnerships must be notified. SCHEDULE 4 - REPORTING OBLIGATIONS Item 1: Tax Invoice

Appears in 2 contracts

Samples: www.dsdsatsip.qld.gov.au, www.dsdsatsip.qld.gov.au

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Ineligible Customers. In the event that the matching process conducted at least annually with the agencies described in Item 2 1 above produces a negative result for a Customer or Claimant Resident, the Retailer must notify the Customer in writing to give them the Customer the opportunity to show that he/she the Customer has a valid and current entitlement with the agency before the Rebate ceases to be given. To avoid doubt, this notification can be made either on the Customer’s next bill or in a stand-alone letter. The Retailer must stop giving the Customer a Rebate, and will not be entitled to Claim reimbursement for a Rebate given, 21 days after the date of the written notification to the Customer that the Customer does not meet the Eligibility Criteria, unless the Customer has provided proof of entitlement to the Rebate to the satisfaction of the Retailer. If a Customer’s eligibility ceased during a billing period for which a full Rebate has already been provided, no action will be taken by the Retailer to recover the overpayment. If the Customer’s eligibility ceased in a preceding period or fraud is suspected then the Department of Seniors, Disability Services and Aboriginal and Xxxxxx Xxxxxx Islander Partnerships must should be notifiedcontacted. SCHEDULE 4 - REPORTING OBLIGATIONS Item 1: Tax InvoiceOBLIGATIONS

Appears in 2 contracts

Samples: Electricity Rebate Agreement, Electricity Rebate Agreement

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Ineligible Customers. In the event that the matching process conducted at least annually with the agencies described in Item 2 1 above produces a negative result for a Customer or Claimant Resident, the Retailer must notify the Customer in writing to give them the Customer the opportunity to show that he/she the Customer has a valid and current entitlement with the agency before the Rebate ceases to be given. To avoid doubt, this notification can be made either on the Customer’s next bill or in a stand-alone letter. The Retailer must stop giving the Customer a Rebate, and will not be entitled to Claim reimbursement for a Rebate given, 21 days after the date of the written notification to the Customer that the Customer does not meet the Eligibility Criteria, unless the Customer has provided proof of entitlement to the Rebate to the satisfaction of the Retailer. If a Customer’s eligibility ceased during a billing period for which a full Rebate has already been provided, no action will be taken by the Retailer to recover the overpayment. If the Customer’s eligibility ceased in a preceding period or fraud is suspected then the Department of Seniors, Disability Services and Aboriginal and Xxxxxx Xxxxxx Islander Partnerships must should be notifiedcontacted. SCHEDULE 4 - REPORTING OBLIGATIONS Item 1: Tax Invoice

Appears in 1 contract

Samples: www.dsdsatsip.qld.gov.au

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