Information Center. including meeting with users to configure systems they need; setting PC and LAN standards and equipment ordering/receiving; dealing with vendors on pricing of hardware and software and negotiating vendor contracts; PC installation and moves; PC hardware repairs; software support and formal/informal classroom training; consulting on developing applications using “shrink-wrapped” software with PCs and servers; operating the help desk for all PC/server hardware and software problem calls; maintaining central file servers; providing current versions of software on servers; and providing back-up and recovery support for files of central and departmental servers. These services will be provided by PNX.
Appears in 9 contracts
Samples: Administrative Services Agreement (First Investors Life Separate Account E), Administrative Services Agreement (First Investors Life Separate Account E), Administrative Services Agreement (First Investors Life Variable Annuity Fund C)
