Common use of Initial Service Order Clause in Contracts

Initial Service Order. As Specified (Engineered or Non-Engineered) applies only to Complex Services for services migrating from Verizon to Z-Tel. Complex Services are services that require a data gathering form or has special instructions. Non-Engineered Initial Service Order - Changeover applies only to Basic Services for services migrating from Verizon to Z-Tel. End-user service may remain the same or change. Central Office Connect applies in addition to the ISO when physical installation is required at the central office. Outside Facility Connect applies in addition to the ISO when incremental field work is required. Manual Ordering Charge applies to orders that require Verizon to manually enter Z-Tel's order into Verizon's Secure Integrated Gateway System (SIGS), e.g. faxed orders and orders sent via physical or electronic mail. Custom Handling (These NRCs are in addition to any Preordering or Ordering and Provisioning NRCs): Service Order Expedite (Engineered or Non-Engineered) applies if Z-Tel requests service prior to the standard due date intervals. Coordinated Conversion applies if Z-Tel requests notification and coordination of service cut over prior to the service becoming effective. Hot Coordinated Conversion First Hour applies if Z-Tel requests real-time coordination of a service cut-over that takes one hour or less. Hot Coordinated Conversion Per Additional Quarter Hour applies, in addition to the Hot Coordinated Conversion First Hour, for every 15-minute segment of real- time coordination of a service cut-over that takes more than one hour.

Initial Service Order. As Specified (Engineered or Non-Engineered) applies only to Complex Services for services migrating from Verizon GTE to Z-TelDirect Communications. Complex Services are services that require a data gathering form or has special instructions. Non-Engineered Initial Service Order - Changeover applies only to Basic Services for services migrating from Verizon GTE to Z-TelDirect Communications. End-user service may remain the same or change. Central Office Connect applies in addition to the ISO when physical installation is required at the central office. Outside Facility Connect applies in addition to the ISO when incremental field work is required. Manual Ordering Charge applies to orders that require Verizon GTE to manually enter Z-TelDirect Communications's order into VerizonGTE's Secure Integrated Gateway System (SIGS), e.g. faxed orders and orders sent via physical or electronic mail. Custom Handling (These NRCs are in addition to any Preordering or Ordering and Provisioning NRCs): Service Order Expedite (Engineered or Non-Engineered) applies if Z-Tel Direct Communications requests service prior to the standard due date intervals. Coordinated Conversion applies if Z-Tel Direct Communications requests notification and coordination of service cut over prior to the service becoming effective. Hot Coordinated Conversion First Hour applies if Z-Tel Direct Communications requests real-time coordination of a service cut-over that takes one hour or less. Hot Coordinated Conversion Per Additional Quarter Hour applies, in addition to the Hot Coordinated Conversion First Hour, for every 15-minute segment of real- real-time coordination of a service cut-over that takes more than one hour.. Universal Service Support Surcharge Residential (per line) $ 4.88

Initial Service Order. As Specified (Engineered or Non-Engineered) applies only to Complex Services for services migrating from Verizon to Z-TelCinergy. Complex Services are services that require a data gathering form or has special instructions. Non-Engineered Initial Service Order - Changeover applies only to Basic Services for services migrating from Verizon to Z-TelCinergy. End-user service may remain the same or change. Central Office Connect applies in addition to the ISO when physical installation is required at the central office. Outside Facility Connect applies in addition to the ISO when incremental field work is required. Manual Ordering Charge applies to orders that require Verizon to manually enter Z-TelCinergy's order into Verizon's Secure Integrated Gateway System (SIGS), e.g. faxed orders and orders sent via physical or electronic mail. Custom Handling (These NRCs are in addition to any Preordering or Ordering and Provisioning NRCs): Service Order Expedite (Engineered or Non-Engineered) applies if Z-Tel Cinergy requests service prior to the standard due date intervals. Coordinated Conversion applies if Z-Tel Cinergy requests notification and coordination of service cut over prior to the service becoming effective. Hot Coordinated Conversion First Hour applies if Z-Tel Cinergy requests real-real- time coordination of a service cut-over that takes one hour or less. Hot Coordinated Conversion Per Additional Quarter Hour applies, in addition to the Hot Coordinated Conversion First Hour, for every 15-15- minute segment of real- real-time coordination of a service cut-over that takes more than one hour.

Initial Service Order. As Specified (Engineered or Non-Engineered) applies only to Complex Services for services migrating from Verizon to Z-TelTCGSL. Complex Services are services that require a data gathering form or has special instructions. Non-Engineered Initial Service Order - Changeover applies only to Basic Services for services migrating from Verizon to Z-TelTCGSL. End-user service may remain the same or change. Central Office Connect applies in addition to the ISO when physical installation is required at the central office. Outside Facility Connect applies in addition to the ISO when incremental field work fieldwork is required. Manual Ordering Charge applies to orders that require Verizon to manually enter Z-TelTCGSL's order into Verizon's Secure Integrated Gateway System (SIGS), e.g. faxed orders and orders sent via physical or electronic mail. Custom Handling (These NRCs are in addition to any Preordering or Ordering and Provisioning NRCs): Service Order Expedite (Engineered or Non-Engineered) applies if Z-Tel TCGSL requests service prior to the standard due date intervals. Coordinated Conversion applies if Z-Tel TCGSL requests notification and coordination of service cut over prior to the service becoming effective. Hot Coordinated Conversion First Hour applies if Z-Tel TCGSL requests real-time coordination of a service cut-over that takes one hour or less. Hot Coordinated Conversion Per Additional Quarter Hour applies, in addition to the Hot Coordinated Conversion First Hour, for every 15-minute segment of real- real-time coordination of a service cut-over that takes more than one hour.

Initial Service Order. As Specified (Engineered or Non-Engineered) applies only to Complex Services for services migrating from Verizon to Z-TelServiSense. Complex Services are services that require a data gathering form or has special instructions. Non-Engineered Initial Service Order - Changeover applies only to Basic Services for services migrating from Verizon to Z-TelServiSense. End-user service may remain the same or change. Central Office Connect applies in addition to the ISO when physical installation is required at the central office. Outside Facility Connect applies in addition to the ISO when incremental field work is required. Manual Ordering Charge applies to orders that require Verizon to manually enter Z-TelServiSense's order into Verizon's Secure Integrated Gateway System (SIGS), e.g. faxed orders and orders sent via physical or electronic mail. Custom Handling (These NRCs are in addition to any Preordering or Ordering and Provisioning NRCs): Service Order Expedite (Engineered or Non-Engineered) applies if Z-Tel ServiSense requests service prior to the standard due date intervals. Coordinated Conversion applies if Z-Tel ServiSense requests notification and coordination of service cut over prior to the service becoming effective. Hot Coordinated Conversion First Hour applies if Z-Tel ServiSense requests real-time coordination of a service cut-over that takes one hour or less. Hot Coordinated Conversion Per Additional Quarter Hour applies, in addition to the Hot Coordinated Conversion First Hour, for every 15-minute segment of real- real-time coordination of a service cut-over that takes more than one hour.. Universal Service Support Surcharge Residential (per line) $ 4.88

Initial Service Order. As Specified (Engineered or Non-Engineered) applies only to Complex Services for services migrating from Verizon to Z-TelServiSense. Complex Services are services that require a data gathering form or has special instructions. Non-Engineered Initial Service Order - Changeover applies only to Basic Services for services migrating from Verizon to Z-TelServiSense. End-user service may remain the same or change. Central Office Connect applies in addition to the ISO when physical installation is required at the central office. Outside Facility Connect applies in addition to the ISO when incremental field work is required. Manual Ordering Charge applies to orders that require Verizon to manually enter Z-TelServiSense's order into Verizon's Secure Integrated Gateway System (SIGS), e.g. faxed orders and orders sent via physical or electronic mail. Custom Handling (These NRCs are in addition to any Preordering or Ordering and Provisioning NRCs): Service Order Expedite (Engineered or Non-Engineered) applies if Z-Tel ServiSense requests service prior to the standard due date intervals. Coordinated Conversion applies if Z-Tel ServiSense requests notification and coordination of service cut over prior to the service becoming effective. Hot Coordinated Conversion First Hour applies if Z-Tel ServiSense requests real-time coordination of a service cut-over that takes one hour or less. Hot Coordinated Conversion Per Additional Quarter Hour applies, in addition to the Hot Coordinated Conversion First Hour, for every 15-minute segment of real- real-time coordination of a service cut-over that takes more than one hour.. Universal Service Support Surcharge Residential (per line) $ 1.11

Initial Service Order. As Specified (Engineered or Non-Engineered) applies only to Complex Services for services migrating from Verizon GTE to Z-TelCCI. Complex Services are services that require a data gathering form or has special instructions. Non-Engineered Initial Service Order - Changeover applies only to Basic Services for services migrating from Verizon GTE to Z-TelCCI. End-user service may remain the same or change. Central Office Connect applies in addition to the ISO when physical installation is required at the central office. Outside Facility Connect applies in addition to the ISO when incremental field work is required. Manual Ordering Charge applies to orders that require Verizon GTE to manually enter Z-TelCCI's order into VerizonGTE's Secure Integrated Gateway System (SIGS), e.g. faxed orders and orders sent via physical or electronic mail. Custom Handling (These NRCs are in addition to any Preordering or Ordering and Provisioning NRCs): Service Order Expedite (Engineered or Non-Engineered) applies if Z-Tel CCI requests service prior to the standard due date intervals. Coordinated Conversion applies if Z-Tel CCI requests notification and coordination of service cut over prior to the service becoming effective. Hot Coordinated Conversion First Hour applies if Z-Tel CCI requests real-time coordination of a service cut-over that takes one hour or less. Hot Coordinated Conversion Per Additional Quarter Hour applies, in addition to the Hot Coordinated Conversion First Hour, for every 15-minute segment of real- real-time coordination of a service cut-over that takes more than one hour.. Universal Service Support Surcharge Residential (per line) $ 1.11

Initial Service Order. As Specified (Engineered or Non-Engineered) applies only to Complex Services for services migrating from Verizon to Z-Tel360networks. Complex Services are services that require a data gathering form or has special instructions. Non-Engineered Initial Service Order - Changeover applies only to Basic Services for services migrating from Verizon to Z-Tel360networks. End-user service may remain the same or change. Central Office Connect applies in addition to the ISO when physical installation is required at the central office. Outside Facility Connect applies in addition to the ISO when incremental field work fieldwork is required. Manual Ordering Charge applies to orders that require Verizon to manually enter Z-Tel360networks's order into Verizon's Secure Integrated Gateway System (SIGS), e.g. faxed orders and orders sent via physical or electronic mail. Custom Handling (These NRCs are in addition to any Preordering or Ordering and Provisioning NRCs): Service Order Expedite (Engineered or Non-Engineered) applies if Z-Tel 360networks requests service prior to the standard due date intervals. Coordinated Conversion applies if Z-Tel 360networks requests notification and coordination of service cut over prior to the service becoming effective. Hot Coordinated Conversion First Hour applies if Z-Tel 360networks requests real-time coordination of a service cut-over that takes one hour or less. Hot Coordinated Conversion Per Additional Quarter Hour applies, in addition to the Hot Coordinated Conversion First Hour, for every 15-minute segment of real- real-time coordination of a service cut-over that takes more than one hour.

Initial Service Order. As Specified (Engineered or Non-Engineered) applies only to Complex Services for services migrating from Verizon to Z-TelTech Com. Complex Services are services that require a data gathering form or has special instructions. Non-Engineered Initial Service Order - Changeover applies only to Basic Services for services migrating from Verizon to Z-TelTech Com. End-user service may remain the same or change. Central Office Connect applies in addition to the ISO when physical installation is required at the central office. Outside Facility Connect applies in addition to the ISO when incremental field work fieldwork is required. Manual Ordering Charge applies to orders that require Verizon to manually enter Z-TelTech Com's order into Verizon's Secure Integrated Gateway System (SIGS), e.g. faxed orders and orders sent via physical or electronic mail. Manual Ordering Charges do not apply to orders sent by Tech Com by the available Verizon OSS Facilities. Custom Handling (These NRCs are in addition to any Preordering or Ordering and Provisioning NRCs): Service Order Expedite (Engineered or Non-Engineered) applies if Z-Tel Tech Com requests service prior to the standard due date intervals. Coordinated Conversion applies if Z-Tel Tech Com requests notification and coordination of service cut over prior to the service becoming effective. Hot Coordinated Conversion First Hour applies if Z-Tel Tech Com requests real-time coordination of a service cut-over that takes one hour or less. Hot Coordinated Conversion Per Additional Quarter Hour applies, in addition to the Hot Coordinated Conversion First Hour, for every 15-minute segment of real- time coordination of a service cut-over that takes more than one hour.

Initial Service Order. As Specified (Engineered or Non-Engineered) applies only to Complex Services for services migrating from Verizon CenturyTel to Z-TelCD. Complex Services are services that require a data gathering form or has special instructions. Non-Engineered Initial Service Order - – Changeover applies only to Basic Services for services migrating from Verizon CenturyTel to Z-TelCD. End-user service may remain the same or change. Central Office Connect Order it applies in addition to the ISO when physical installation is required at the central office. Outside Facility Connect Order it applies in addition to the ISO when incremental field work fieldwork is required. Manual Ordering Charge applies to orders that require Verizon to manually enter Z-Tel's order into Verizon's Secure Integrated Gateway System (SIGS), e.g. faxed orders and orders sent via physical or electronic mail. Custom Handling (These NRCs are in addition to any Preordering or Ordering and Provisioning NRCs): Manual Ordering Charge applies to orders that require CenturyTel to manually enter CD’s order into an electronic ordering system. This charge will only be applicable at such time as CenturyTel implements an electronic system. Record Change Charge applies for record type orders for change in or addition of directory listings or like changes. Service Order Expedite (Engineered or Non-Engineered) applies if Z-Tel CD requests service prior to the standard due date intervals. Coordinated Conversion applies if Z-Tel CD requests notification and coordination of service cut over prior to the service becoming effective. Hot Coordinated Conversion First Hour applies if Z-Tel CD requests real-time coordination of a service cut-over that takes one hour or less. The Hot Coordinated Conversion Per Additional Quarter Hour applies, in addition to the Hot Coordinated Conversion First Hour, for every 15-minute segment of real- real-time coordination of a service cut-over that takes more than one hour.. APPENDIX D

Initial Service Order. As Specified (Engineered or Non-Engineered) applies only to Complex Services for services migrating from Verizon Spectra to Z-TelCD. Complex Services are services that require a data gathering form or has special instructions. Non-Engineered Initial Service Order - – Changeover applies only to Basic Services for services migrating from Verizon Spectra to Z-TelCD. End-user service may remain the same or change. Central Office Connect Order it applies in addition to the ISO when physical installation is required at the central office. Outside Facility Connect Order it applies in addition to the ISO when incremental field work fieldwork is required. Manual Ordering Charge applies to orders that require Verizon to manually enter Z-Tel's order into Verizon's Secure Integrated Gateway System (SIGS), e.g. faxed orders and orders sent via physical or electronic mail. Custom Handling (These NRCs are in addition to any Preordering or Ordering and Provisioning NRCs): Manual Ordering Charge applies to orders that require Spectra to manually enter CD’s order into an electronic ordering system. This charge will only be applicable at such time as Spectra implements an electronic system. Record Change Charge applies for record type orders for change in or addition of directory listings or like changes. Service Order Expedite (Engineered or Non-Engineered) applies if Z-Tel CD requests service prior to the standard due date intervals. Coordinated Conversion applies if Z-Tel CD requests notification and coordination of service cut over prior to the service becoming effective. Hot Coordinated Conversion First Hour applies if Z-Tel CD requests real-time coordination of a service cut-over that takes one hour or less. The Hot Coordinated Conversion Per Additional Quarter Hour applies, in addition to the Hot Coordinated Conversion First Hour, for every 15-minute segment of real- real-time coordination of a service cut-over that takes more than one hour.. APPENDIX D