Internet Access to Contract and Pricing Information. In addition to the requirements listed in Appendix A, Section 7.2, Internet Access to Contract and Pricing Information, Successful Respondent shall include the following with its webpage: A. A current price list or mechanism to obtain specific contract pricing; B. MSRP/list price or DIR Customer price; C. Discount percentage (%) off MSRP or List Price; D. Warranty policies; E. Return policies; F. A link to DIR’s list of TX-RAMP certified Cloud Products; and G. A link to Service Level Agreements for each SaaS product awarded, which, at a minimum, shall include metrics and method for calculating and reporting results for: i. service availability; ii. recovery time objectives; and iii. data loss tolerance levels (also known as recovery point objectives). DocuSign Envelope ID: 6F40C0CD-BAED-416D-B1FB-75BAA2CF1B0F
Appears in 1 contract
Internet Access to Contract and Pricing Information. In addition to the requirements listed in Appendix A, Section 7.2, Internet Access to Contract and Pricing Information, Successful Respondent shall include the following with its webpage:
A. A current price list or mechanism to obtain specific contract pricing;
B. MSRP/list price or DIR Customer price;
C. Discount percentage (%) off MSRP or List Price;
D. Warranty policies;
E. Return policies;
F. A link to DIR’s list of TX-RAMP certified Cloud Products; and
G. A link to Service Level Agreements for each SaaS product awarded, which, at a minimum, shall include metrics and method for calculating and reporting results for:
i. service availability;
ii. recovery time objectives; and
iii. data loss tolerance levels (also known as recovery point objectives). DocuSign Envelope ID: 6F40C0CDAC0F7222-BAED-416DEEF0-B1FB-75BAA2CF1B0F4B98-ACE9-0412F219D7CF
Appears in 1 contract
Internet Access to Contract and Pricing Information. In addition to the requirements listed in Appendix A, Section 7.2, Internet Access to Contract and Pricing Information, Successful Respondent shall include the following with its webpage:
A. A current price list or mechanism to obtain specific contract pricing;
B. MSRP/list price or DIR Customer price;
C. Discount percentage (%) off MSRP or List Price;
D. Warranty policies;
E. Return policies;
F. A link to DIR’s list of TX-RAMP certified Cloud Products; and
G. A link to Service Level Agreements for each SaaS product awarded, which, at a minimum, shall include metrics and method for calculating and reporting results for:
i. service availability;
ii. recovery time objectives; and
iii. data loss tolerance levels (also known as recovery point objectives). DocuSign Envelope ID: 6F40C0CD14ACE250-BAED-416D-B1FB-75BAA2CF1B0F850C-4C7E-8F0C-2B0D7181813D
Appears in 1 contract
Internet Access to Contract and Pricing Information. In addition to the requirements listed in Appendix A, Section 7.2, Internet Access to Contract and Pricing Information, Successful Respondent shall include the following with its webpage:
A. A current price list or mechanism to obtain specific contract pricing;
B. MSRP/list price or DIR Customer price;
C. Discount percentage (%) off MSRP or List Price;
D. Warranty policies;
E. Return policies;
F. A link to DIR’s list of TX-RAMP certified Cloud Products; and
G. A link to Service Level Agreements for each SaaS product awarded, which, at a minimum, shall include metrics and method for calculating and reporting results for:
i. service availability;
ii. recovery time objectives; and
iii. data loss tolerance levels (also known as recovery point objectives). DocuSign Envelope ID: 6F40C0CD92743F2E-BAED-416DE91E-483A-B1FB-75BAA2CF1B0FAB35-E1C07208855F
Appears in 1 contract
