Investigation Process. 4.1 When informed of a complaint, Human Re- sources shall work to resolve the complaint as quickly as possible through one of two ways: ■ A meeting or discussion between the com- plainant and the respondent, if both parties feel comfortable with that approach and an immediate resolution can be agreed upon; or ■ A meeting or discussion between the com- plainant and the respondent with a Human Resources representative present to medi- ate and facilitate the discussion and work towards a resolution. If either the complain- ant or the respondent requests, the Commit- teeperson or the Union’s National Repre- sentative shall be present.
Appears in 2 contracts
Samples: Collective Agreement, Collective Agreement
Investigation Process. 4.1 When informed of a complaint, Human Re- sources shall work to resolve the complaint as quickly as possible through one of two ways: ■ A meeting or discussion between the com- plainant and the respondent, if both parties feel comfortable with that approach and an immediate resolution can be agreed upon; or ■ A meeting or discussion between the com- plainant and the respondent with a Human Resources representative present to medi- ate and facilitate the discussion and work towards a resolution. If either the complain- ant or the respondent requests, the Commit- teeperson or the Union’s National Repre- sentative shall be present.
Appears in 1 contract
Samples: Collective Agreement
Investigation Process. 4.1 When informed of a complaint, Human Re- sources shall work to resolve the complaint as quickly as possible through one of two ways: ■ ◾ A meeting or discussion between the com- plainant and the respondent, if both parties – 49 – feel comfortable with that approach and an immediate resolution can be agreed upon; or ■ ◾ A meeting or discussion between the com- plainant and the respondent with a Human Resources representative present to medi- ate mediate and facilitate the discussion and work towards to- wards a resolution. If either the complain- ant complainant or the respondent requests, the Commit- teeperson or the Union’s National Repre- sentative shall be present.
Appears in 1 contract
Samples: Collective Agreement