Issuer-Specific Information. Upon request, Contractor shall provide training materials and participate in the Exchange customer service staff training. Contractor shall provide summary information about its administrative structure and the QHPs offered on the Exchange. This summary information will be used by the Exchange customer service staff when referencing Contractor or QHP information.
Issuer-Specific Information. (a) Upon request, Contractor shall provide training materials and participate in the Exchange customer service staff training.
(b) Contractor shall provide summary information about its administrative structure and the QHP SADPs offered on the Exchange. This summary information will be used by the Exchange customer service staff when referencing Contractor or Qualified Health Stand-Alone Dental Plan information. The Exchange will develop a form to collect uniform information from Contractor.
