Limitations and Conditions on Hardware Support Services. We are not responsible under a warranty or a Plan to provide Hardware Support Services to repair conditions to the extent caused by
Limitations and Conditions on Hardware Support Services. We are not responsible under a warranty or a Plan to provide Hardware Support Services to repair conditions to the extent caused by (i) misuse, abuse, neglect, acts of God or nature, (ii) installation, modification, alteration, or repair other than by us or a technician certified by us, or (iii) other circumstances affecting the Product beyond our reasonable control. We may use either new or factory refurbished parts, in our sole discretion. Time expended by us for providing Support Services shall not interrupt or prolong the term of the Service Period. We will pay all shipping costs associated with the provision of Support Services or any replacement parts.
