LIMITED PROFESSIONAL SERVICES WARRANTY. ServiceNow warrants that the Professional Services will be performed in a competent and workmanlike manner, in accordance with accepted industry standards and practices and all material requirements set forth in the SOW or Service Description. Customer will notify ServiceNow of any breach within 30 days after performance of the non-conforming Professional Services. On receipt of such notice, ServiceNow, at its option, will either use commercially reasonable efforts to re-perform the Professional Services in conformance with these warranty requirements or will terminate the affected Professional Services, whereupon Customer may submit to Reseller a claim for a refund of any any amounts paid for the nonconforming Professional Services. This Section 5.2 sets forth Customer’s exclusive rights and remedies (and ServiceNow’s sole liability) in connection with this warranty.
Appears in 4 contracts
Samples: Subscription Service Agreement, Subscription Service Agreement, Subscription Service Agreement
LIMITED PROFESSIONAL SERVICES WARRANTY. ServiceNow warrants that the Professional Services will be performed in a competent and workmanlike manner, in accordance with accepted industry standards and practices and all material requirements set forth in the SOW or Service Description. Customer will notify ServiceNow of any breach within 30 days after performance of the non-conforming Professional Services. On receipt of such notice, ServiceNow, at its option, will either use commercially reasonable efforts to re-perform the Professional Services in conformance with these warranty requirements or will terminate the affected Professional Services, whereupon Services and refund to Customer may submit to Reseller a claim for a refund of any any amounts paid for the nonconforming Professional Services. This Section 5.2 sets forth Customer’s exclusive rights and remedies (and ServiceNow’s sole liability) in connection with this warranty.
Appears in 2 contracts
Samples: Ordering Agreement, Ordering Agreement
LIMITED PROFESSIONAL SERVICES WARRANTY. ServiceNow warrants that the ServiceNow Professional Services will be performed in a competent and workmanlike manner, in accordance with accepted industry standards and practices and all material requirements set forth in the SOW or Service Description. Customer Participant will notify ServiceNow of any breach within 30 days after performance of the non-conforming ServiceNow Professional Services. On receipt of such notice, ServiceNow, at its option, will either use commercially reasonable efforts to re-perform the ServiceNow Professional Services in conformance with these warranty requirements or will terminate the affected ServiceNow Professional Services, whereupon Customer may submit Services and refund to Reseller a claim for a refund of any Participant any amounts paid for the nonconforming ServiceNow Professional Services. This Section 5.2 sets forth CustomerParticipant’s exclusive rights and remedies (and ServiceNow’s sole liability) in connection with this warranty.warranty.
Appears in 1 contract
Samples: Master Agreement
LIMITED PROFESSIONAL SERVICES WARRANTY. ServiceNow warrants that the Professional Services will be performed in a competent and workmanlike manner, in accordance with accepted industry standards and practices and all material requirements set forth in the SOW or Service Description. Customer will notify ServiceNow of any breach within 30 days after performance of the non-conforming Professional Services. On receipt of such notice, ServiceNow, at its option, will either use commercially reasonable efforts to re-perform the Professional Services in conformance with these warranty requirements or will terminate the affected Professional Services, whereupon Customer may submit to Reseller a claim for a refund of any any amounts paid for the nonconforming Professional Services. This Section 5.2 sets forth Customer’s exclusive rights and remedies (and ServiceNow’s sole liability) in connection with this warranty.warranty.
Appears in 1 contract