Common use of LIMITED PROFESSIONAL SERVICES WARRANTY Clause in Contracts

LIMITED PROFESSIONAL SERVICES WARRANTY. ServiceNow warrants that the Professional Services will be performed in a competent and workmanlike manner in accordance with accepted industry standards and practices and all material requirements set forth in the Service Description or SOW, as applicable. Customer’s exclusive remedy for breach of this warranty is to notify ServiceNow in writing of the breach within forty-five (45) days after performance of the non-conforming Professional Services. Upon receipt of such notice, ServiceNow, at its option, shall either use commercially reasonable efforts to re-perform the Professional Services in conformance with these warranty requirements or shall terminate the affected Professional Services and refund to Customer any amounts paid for the affected Professional Services not performed. This Section 4.2 sets forth Customer’s exclusive rights and remedies (and ServiceNow’s sole liability) in connection with the performance of Professional Services.

LIMITED PROFESSIONAL SERVICES WARRANTY. ServiceNow warrants that the Professional Services will be performed in a competent and workmanlike manner in accordance with accepted industry standards and practices and all material requirements set forth in the Service Description or SOW, as applicable. Customer’s exclusive remedy for breach of this warranty is to notify ServiceNow in writing of the breach within forty-five (45) days after performance of the non-non- conforming Professional Services. Upon receipt of such notice, ServiceNow, at its option, shall either use commercially reasonable efforts to re-perform the Professional Services in conformance with these warranty requirements or shall terminate the affected Professional Services and Services, whereupon the Reseller shall refund to Customer any prepaid amounts paid for the affected unperformed Professional Services not performedServices. This Section 4.2 sets forth Customer’s exclusive rights and remedies (and ServiceNow’s sole liability) in connection with the performance of Professional Services.

LIMITED PROFESSIONAL SERVICES WARRANTY. ServiceNow warrants that the Professional Services will be performed in a competent and workmanlike manner in accordance with accepted industry standards and practices and all material requirements set forth in the Service Description or SOW, as applicable. Customer’s exclusive remedy for breach of this warranty is to notify Reseller and ServiceNow in writing of the breach within forty-five (45) days after performance of the non-conforming Professional Services. Upon receipt of such notice, ServiceNow, at its option, shall either use commercially reasonable efforts to re-perform the Professional Services in conformance with these warranty requirements or shall terminate the affected Professional Services and Services, whereupon the Reseller shall refund to Customer any prepaid amounts paid for the affected unperformed Professional Services not performedServices. This Section 4.2 8.2 sets forth Customer’s exclusive rights and remedies (and ServiceNow’s sole liability) in connection with the performance of Professional Services.