Common use of Mail-In Procedures Clause in Contracts

Mail-In Procedures. If the technician is unable to resolve the problem over the phone and determines that Mail-In Service is necessary (depending on Customer’s Service Type), the following standard procedures apply; NCS will not accept Systems that are not returned in accordance with these shipping instructions: Display the Return Order Number: The NCS technician will provide Customer with a Repair Order number. Customer must print the Repair Order number clearly and conspicuously on the outside of the prepaid packaging. NCS will refuse to service, and will return to Customer, any System that does not clearly and conspicuously display the Repair Order number on the packaging. Shipping: Customer and the carrier will make the shipping arrangements. The System must be shipped in the Customer standard prepaid packaging to the address given to Customer by the technician. Package the System: Customer will provide packaging. Customer will be responsible for ensuring that the System is properly packaged and Customer will bear the full risk of loss or damage for any System that is returned improperly packaged.

Appears in 1 contract

Samples: Hardware and Maintenance Contract

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Mail-In Procedures. If the technician is unable to resolve the problem over the phone and determines that Mail-In Service is necessary (depending on Customer’s Service Type), the following standard procedures apply; NCS will not accept Systems that are not returned in accordance with these the following shipping instructions: Display the Return Order Number: The NCS technician will provide Customer with a Repair Order number. Customer must print the Repair Order number clearly and conspicuously on the outside of the prepaid packaging. NCS will refuse to service, and will return to Customer, any System that does not clearly and conspicuously display the Repair Order number on the packaging. Shipping: Customer and the carrier will make the shipping arrangements. The System must be shipped in the Customer standard prepaid packaging to the address given to Customer by the technician. Package the System: Customer will provide packaging. Customer will be responsible for ensuring that the System is properly packaged and Customer will bear the full risk of loss or damage for any System that is returned improperly packaged.

Appears in 1 contract

Samples: Hardware and Maintenance Contract

Mail-In Procedures. If the technician is unable to resolve the problem over the phone and determines that Mail-In Service is necessary (depending on Customer’s Service Type), the following standard procedures apply; NCS will not accept Systems Components that are not returned in accordance with these shipping instructions: Display the Return Order Number: The NCS technician will provide Customer with a Repair Order number. Customer must print the Repair Order number clearly and conspicuously on the outside of the prepaid packaging. NCS will refuse to service, and will return to Customer, any System Component that does not clearly and conspicuously display the Repair Order number on the packaging. Shipping: Customer and the carrier will make the shipping arrangements. The System Component must be shipped in the Customer standard prepaid packaging to the address given to Customer by the technician. Package the SystemComponent: Customer will provide packaging. Customer will be responsible for ensuring that the System Component is properly packaged and Customer will bear the full risk of loss or damage for any System Component that is returned improperly packaged.

Appears in 1 contract

Samples: Hardware and Maintenance Contract

Mail-In Procedures. If the technician is unable to resolve the problem over the phone and determines that Mail-In Express Replacement Service is necessary (depending on Customer’s Service Type), the following standard procedures apply; NCS will not accept Systems that are not returned in accordance with these shipping instructions: Display the Return Order Number: The NCS technician will provide Customer with a Repair Order number. Customer must print the Repair Order number clearly and conspicuously on the outside of the prepaid packaging. NCS will refuse to serviceaccept, and will return to Customer, any System that does not clearly and conspicuously display the Repair Order number on the packaging. Shipping: Customer and the carrier will make the shipping arrangements. The System must be shipped in the Customer NCS standard prepaid packaging to the address given to Customer by the techniciantechnician or provided on call tag. Package the System: Customer will provide packagingpackaging if not proved by NCS. Customer will be responsible for ensuring that the System is properly packaged and Customer will bear the full risk of loss or damage for any System that is returned improperly packaged.

Appears in 1 contract

Samples: Hardware and Maintenance Contract

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Mail-In Procedures. If the technician is unable to resolve the problem over the phone and determines that Mail-In Express Replacement Service is necessary (depending on Customer’s Service Type), the following standard procedures apply; NCS will not accept Systems that are not returned in accordance with these shipping instructions: Display the Return Order Number: The NCS technician will provide Customer with a Repair Order number. Customer must print the Repair Order number clearly and conspicuously on the outside of the prepaid packaging. NCS will refuse to serviceaccept, and will return to Customer, any System that does not clearly and conspicuously display the Repair Order number on the packaging. Shipping: Customer and the carrier will make the shipping arrangements. The System must be shipped in the Customer standard prepaid packaging to the address given to Customer by the techniciantechnician or provided on call tag. Package the System: Customer will provide packagingpackaging if not provided by NCS. Customer will be responsible for ensuring that the System is properly packaged and Customer will bear the full risk of loss or damage for any System that is returned improperly packaged.

Appears in 1 contract

Samples: Hardware and Maintenance Contract

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