MAINTENANCE AND CUSTOMER SUPPORT. We will use reasonable endeavours to provide Maintenance and Customer Support in accordance with the Documentation. You shall promptly install all Maintenance that we (or your Reseller) make available to you. We will not be required to provide Maintenance and/or Customer Support where any errors in the Software arise from: (i) your failure to fulfil or comply with your obligations under this Agreement; or (ii) any other circumstance where it is stated in the Documentation that such Maintenance and/or Customer Support will not be provided. If we offer enhanced Maintenance and/or Customer Support, then you may purchase these services separately in accordance with our then current price list.
Appears in 5 contracts
Samples: Affiliate Agreement, Affiliate Agreement, Perpetual License Agreement
