Managed Cloud Services Delivery Policies. In addition to the policies referenced in the Agreement and Your order for the applicable services, Oracle will comply with the Oracle Managed Cloud Service Delivery Policies, which are published in the Oracle Managed Cloud Services Service Descriptions located at xxx.xxxxxx.xxx/xxxxxxxxx/xxxxxxxxx.
Appears in 2 contracts
Managed Cloud Services Delivery Policies. In addition to the policies referenced in the Agreement and Your order for the applicable services, Oracle will comply with the Oracle Managed Cloud Service Delivery Policies, which are published in the Oracle Managed Cloud Services Service Descriptions located at xxx.xxxxxx.xxx/xxxxxxxxx/xxxxxxxxx. Oracle Mission Critical Support for SaaS B92120 - Mission Critical Support for SaaS - Standard Your order incorporates by reference the terms of this exhibit. This exhibit may also be referred to as the “Managed Cloud Services exhibit 18” in Your order.
Appears in 2 contracts
Managed Cloud Services Delivery Policies. In addition to the policies referenced in the Agreement and Your order for the applicable services, Oracle will comply with the Oracle Managed Cloud Service Delivery Policies, which are published in the Oracle Managed Cloud Services Service Descriptions located at xxx.xxxxxx.xxx/xxxxxxxxx/xxxxxxxxx. Oracle Critical Process Management B90157 - Critical Process Management for SaaS Your order incorporates by reference the terms of this exhibit. This exhibit may also be referred to as the “Managed Cloud Services exhibit 3” in Your order.
Appears in 2 contracts
Managed Cloud Services Delivery Policies. In addition to the policies referenced in the Agreement and Your order for the applicable services, Oracle will comply with the Oracle Managed Cloud Service Delivery Policies, which are published in the Oracle Managed Cloud Services Service Descriptions located at xxx.xxxxxx.xxx/xxxxxxxxx/xxxxxxxxx.. Oracle Managed Application Cloud B90622 - Managed Hosted Environment - Base
A. Specific Terms of the Order Form
Appears in 2 contracts
Managed Cloud Services Delivery Policies. In addition to the policies referenced in the Agreement and Your order for the applicable services, Oracle will comply with the Oracle Managed Cloud Service Delivery Policies, which are published in the Oracle Managed Cloud Services Service Descriptions located at xxx.xxxxxx.xxx/xxxxxxxxx/xxxxxxxxx. Oracle Mission Critical Support for SaaS B92124 - Mission Critical Support for SaaS - Advanced Your order incorporates by reference the terms of this exhibit. This exhibit may also be referred to as the “Managed Cloud Services exhibit 19” in Your order.
Appears in 1 contract
Samples: Cloud Service Agreement
Managed Cloud Services Delivery Policies. In addition to the policies referenced in the Agreement and Your order for the applicable services, Oracle will comply with the Oracle Managed Cloud Service Delivery Policies, which are published in the Oracle Managed Cloud Services Service Descriptions located at xxx.xxxxxx.xxx/xxxxxxxxx/xxxxxxxxx. Oracle Business Help Desk for SaaS B90164 - Business Helpdesk for SaaS - Base incorporated into this exhibit. Oracle updates to the aforementioned service descriptions will not materially reduce the level of performance, functionality, security or availability of the Services during the Term of Your order.
Appears in 1 contract
Samples: Cloud Service Agreement
Managed Cloud Services Delivery Policies. In addition to the policies referenced in the Agreement and Your order for the applicable services, Oracle will comply with the Oracle Managed Cloud Service Delivery Policies, which are published in the Oracle Managed Cloud Services Service Descriptions located at xxx.xxxxxx.xxx/xxxxxxxxx/xxxxxxxxx. Oracle Mission Critical Support for SaaS B92116 - Mission Critical Support for SaaS - Basic Your order incorporates by reference the terms of this exhibit. This exhibit may also be referred to as the “Managed Cloud Services exhibit 17” in Your order.
Appears in 1 contract
Samples: Cloud Service Agreement
Managed Cloud Services Delivery Policies. In addition to the policies referenced in the Agreement and Your order for the applicable services, Oracle will comply with the Oracle Managed Cloud Service Delivery Policies, which are published in the Oracle Managed Cloud Services Service Descriptions located at xxx.xxxxxx.xxx/xxxxxxxxx/xxxxxxxxx. Oracle Cloud Service Units B90168 - Cloud Service Units Your order incorporates by reference the terms of this exhibit. This exhibit may also be referred to as the “Managed Cloud Services exhibit 7” in Your order.
Appears in 1 contract
Samples: Cloud Service Agreement
Managed Cloud Services Delivery Policies. In addition to the policies referenced in the Agreement and Your order for the applicable services, Oracle will comply with the Oracle Managed Cloud Service Delivery Policies, which are published in the Oracle Managed Cloud Services Service Descriptions located at xxx.xxxxxx.xxx/xxxxxxxxx/xxxxxxxxx. Oracle Cloud Service Units B90168 - Cloud Service Units incorporated into this exhibit. Oracle updates to the aforementioned service descriptions will not materially reduce the level of performance, functionality, security or availability of the Services during the Term of Your order.
Appears in 1 contract
Samples: Cloud Service Agreement
Managed Cloud Services Delivery Policies. In addition to the policies referenced in the Agreement and Your order for the applicable services, Oracle will comply with the Oracle Managed Cloud Service Delivery Policies, which are published in the Oracle Managed Cloud Services Service Descriptions located at xxx.xxxxxx.xxx/xxxxxxxxx/xxxxxxxxx. Oracle Extension and Integration Support B90160 - Oracle Extensions and Integrations Support for SaaS Your order incorporates by reference the terms of this exhibit. This exhibit may also be referred to as the “Managed Cloud Services exhibit 5” in Your order.
Appears in 1 contract
Samples: Cloud Service Agreement
Managed Cloud Services Delivery Policies. In addition to the policies referenced in the Agreement and Your order for the applicable services, Oracle will comply with the Oracle Managed Cloud Service Delivery Policies, which are published in the Oracle Managed Cloud Services Service Descriptions located at xxx.xxxxxx.xxx/xxxxxxxxx/xxxxxxxxx. Oracle Extension and Integration Support B90160 - Oracle Extensions and Integrations Support for SaaS incorporated into this exhibit. Oracle updates to the aforementioned service descriptions will not materially reduce the level of performance, functionality, security or availability of the Services during the Term of Your order.
Appears in 1 contract
Samples: Cloud Service Agreement
Managed Cloud Services Delivery Policies. In addition to the policies referenced in the Agreement and Your order for the applicable services, Oracle will comply with the Oracle Managed Cloud Service Delivery Policies, which are published in the Oracle Managed Cloud Services Service Descriptions located at xxx.xxxxxx.xxx/xxxxxxxxx/xxxxxxxxx. Your order incorporates by reference the terms of this exhibit. This exhibit may also be referred to as the “Managed Cloud Services exhibit 17” in Your order.
Appears in 1 contract
Samples: Cloud Service Agreement
Managed Cloud Services Delivery Policies. In addition to the policies referenced in the Agreement and Your order for the applicable services, Oracle will comply with the Oracle Managed Cloud Service Delivery Policies, which are published in the Oracle Managed Cloud Services Service Descriptions located at xxx.xxxxxx.xxx/xxxxxxxxx/xxxxxxxxx. Oracle Business Help Desk for SaaS B90164 - Business Helpdesk for SaaS - Base Your order incorporates by reference the terms of this exhibit. This exhibit may also be referred to as the “Managed Cloud Services exhibit 6” in Your order.
Appears in 1 contract
Samples: Cloud Service Agreement
Managed Cloud Services Delivery Policies. In addition to the policies referenced in the Agreement and Your order for the applicable services, Oracle will comply with the Oracle Managed Cloud Service Delivery Policies, which are published in the Oracle Managed Cloud Services Service Descriptions located at xxx.xxxxxx.xxx/xxxxxxxxx/xxxxxxxxx. Oracle Mission Critical Support for SaaS B92112 - Mission Critical Support for SaaS - Entry Your order incorporates by reference the terms of this exhibit. This exhibit may also be referred to as the “Managed Cloud Services exhibit 16” in Your order.
Appears in 1 contract
Samples: Cloud Service Agreement
Managed Cloud Services Delivery Policies. In addition to the policies referenced in the Agreement and Your order for the applicable services, Oracle will comply with the Oracle Managed Cloud Service Delivery Policies, which are published in the Oracle Managed Cloud Services Service Descriptions located at xxx.xxxxxx.xxx/xxxxxxxxx/xxxxxxxxx. Oracle Managed Enterprise Application Cloud B92630 - Oracle Managed Enterprise Application Cloud - Base Your order incorporates by reference the terms of this exhibit. This exhibit may also be referred to as the “Managed Cloud Services exhibit 20” in Your order.
Appears in 1 contract
Samples: Cloud Service Agreement