Common use of Measurement and reporting of Service Levels Clause in Contracts

Measurement and reporting of Service Levels. (a) Upon Participant's request, Data Republic must: (i) provide Participant with reasonable information regarding its measurement and monitoring tools and procedures; and (ii) demonstrate to Participant's reasonable satisfaction that Data Republic is using those measurement and monitoring tools and procedures properly and that they are providing complete and accurate measurements.

Measurement and reporting of Service Levels. (a) Data Republic must measure, monitor and report to Participant on Data Republic's performance against the Service Levels. (b) Upon Participant's request, Data Republic must: (i) provide Participant with reasonable information regarding its measurement and monitoring tools and procedures; and (ii) demonstrate to Participant's reasonable satisfaction that Data Republic is using those measurement and monitoring tools and procedures properly and that they are providing complete and accurate measurements.