Service Level Requirements key deliverables: The Service Provider is appointed, by the SANBS, to [detailed breakdown of the services] Subject to clause 20.9., the percentage of penalties applicable to this agreement is ______ calculated as follows:
Service Level Requirements. A. Prohibitions. Appraisers are not authorized to do the following without express written permission from Citizens:
Service Level Requirements. Registry Operator shall comply with the following performance specifications: 2.1. Service Level Requirements Matrix Parameter Service Level Requirements (SLR)/Performance Specification (monthly basis) RDAP RDAP Availability ≦ 864 min of downtime (98%) RDAP query RTT unauthenticated lookups with exact match ≦ 5000 ms, for at least 95% of the queries RDAP Update Time ≦ 60 min, for at least 95% of the updates
Service Level Requirements. 5.1 Incident Severity Ranking Severities for all Incidents in which the Software is not operating as described in the Agreement, will be jointly classified by the CUSTOMER and PARADIGM under one of the following three classifications and according to their “severity ranking” impact on core areas of the Software function listed in the table below:
Service Level Requirements. These Service Level Requirements shall cover all in-scope services to support Product #1 development. These requirements are in addition to expectations around Agile Warranty Services included within the Agile Development process as functionality is developed. The Contractor shall meet or exceed the requirements listed below:
Service Level Requirements. Registry Operator shall meet each of the following Service Level Requirements:
Service Level Requirements. (1) Upon reviewing an alarm call and determining the type of assistance needed, ATX will request dispatch of assistance, if warranted by such call.
Service Level Requirements. (SLRs) The following SLRs represent minimum service levels required across all IT Service Towers. ACS must consistently meet or exceed the following SLRs commencing on the Handover Date (unless another date is expressly set forth in a particular SLR) that is applicable to Cross Functional Services. Cross Functional Services SLRs associated with Fee Reductions are detailed in Schedule 5 — Fee Reductions. Incident Resolution SLRs Definition Time to resolve following responses to different Incident priority classifications. Each IT Services Tower SOW categorizes incidents according to the Incident Resolution Priorities listed below. Service Tower Incident categorizations are referenced in the Service Environment section of each Service Tower SOW. Incident Resolution SLRs Performance SLR Performance %
Service Level Requirements. 3.1 The Delivery Partner will be expected to provide:
Service Level Requirements. 5.1 All checks will be printed on paper that meets or exceeds all paper specifications in ANSI standard X9.18.
