MEASUREMENT STRUCTURE. Each CPS shall be measured using a “Blue-Green-Yellow-Red” traffic light mechanism (the “Individual CPS BGYR State”), with “Blue” representing the highest level of performance and “Red” representing the lowest level of performance. Depending on the specific Individual CPS BGYR State, [**]. Also, on a monthly basis, an overall CPS score (the “Overall CPS Score”) will be determined by assigning points to each CPS based on its Individual CPS BGYR State and its Criticality Level (with a higher Overall CPS Score indicative of a lower level of performance by Amdocs). The matrix set forth below describes the methodology for computing the Overall CPS Score:
MEASUREMENT STRUCTURE. Within [**]of the signing date, the Parties shall agree on the means of measuring each CPS. Each CPS shall be measured using a "Blue-Green-Yellow-Red" traffic light mechanism (the "Individual CPS BGYR State"), with "
MEASUREMENT STRUCTURE. Each CPS shall be measured using a "Blue-Green-Yellow-Red" traffic light mechanism (the "Individual CPS BGYR State"), with "
MEASUREMENT STRUCTURE. Each KVM and SL shall be measured using a "Blue-Green-Yellow-Red" (BGYR) traffic light mechanism (the "Individual KVM/SL BGYR State"), with "Blue" representing the highest level of performance and "Red" representing the lowest level of performance. The tables below represent the mechanism for KVMs and SLs in this document. KVMs ----------------------------------------------------------- Individual KVM Penalty/Bonus Level Penalty/Bonus BGYR State Multipliers in % ----------------------------------------------------------- Blue [**] [**] Light Blue [**] [**] Green [**] [**] Yellow [**] [**] Red [**] [**] The minimum and maximum bonus thresholds set out above shall be referred to herein as the applicable "Bonus Threshold" and the minimum and maximum penalty thresholds set out above shall be referred to herein as the applicable "Penalty Rebate Threshold".
