Common use of Member and Stakeholder Education and Engagement Clause in Contracts

Member and Stakeholder Education and Engagement. The Contractor must convene local and regional member advisory committees and develop strategies to facilitate member participation. Respondents shall describe their proposed methods to facilitate member participation, for example, providing transportation, interpretation services, or personal care assistance. The Contractor must establish a goal related to member engagement in the Quality Management and Improvement Program Work Plan described in Section 7.1.2. The Contractor shall also develop a formal process for ongoing education of stakeholders prior to, during and after implementation of the Hoosier Care Connect program. This includes publicizing methods by which members can ask questions regarding the Hoosier Care Connect program. Stakeholders include, but are not limited to, providers, advocates and members. The Contractor shall submit this education plan to FSSA for review and approval in the timeframe and manner determined by the State.