Member Portal. The Contractor shall also include a copy of the Member Handbook, information about Member rights and responsibilities and the Complaints, Grievances, and Appeals process on the Member portal. PHI shall be accessible through a secure section of the website. The website must have the capability for Members to submit questions and comments to the Contractor and for Members to receive responses. Contractor shall submit proposed final web content pertinent to the MississippiCAN program to the Division for review and approval forty-five (45) calendar days prior to making the content available and as updated.
Appears in 11 contracts
Samples: medicaid.ms.gov, medicaid.ms.gov, medicaid.ms.gov
