Common use of - Moderate System Impact Clause in Contracts

- Moderate System Impact. The Software suffers an error or issue (which is not of Severity 1) which cannot be reasonably circumvented and which substantially impairs the use of one or more portions or features of the Software required by Licensee to perform necessary business functions. MyECheck will acknowledge any such reported error or issue promptly, but in no event longer than within four (4) hours and, if Licensee is using the Software in Production, will use commercially reasonable efforts to address and remedy such error with timeliness corresponding to the severity of the impact of such error on Licensee's business operation, including but not limited to working continually to address and remedy such error during MyECheck's normal Maintenance hours.