Monitoring Arrangements. (i) Summary details of the service provided by the HR team will be monitored by the Service Provider and will be discussed with the Client as part of agreed annual review procedures; (ii) Any concerns arising on the part of the Client or Service Provider regarding the operation of this Agreement should be highlighted as soon as possible so that the matter causing concern can be addressed at the earliest opportunity.
Appears in 5 contracts
Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement