Common use of MYSTERY SHOPPER Clause in Contracts

MYSTERY SHOPPER. Concessionaire and its Subcontractors shall maintain an aggregate minimum score of 85% for every quarter as measured by the HAS Mystery Shop and Observations Programs throughout the Term of this Agreement on all Houston Airport System-provided mystery shopper evaluations. In addition to the termination rights in Section 14.1, Director shall have the right to assess liquidated damages in an amount of $5,000.00 per occurrence for Concessionaire’s failure to meet any of the requirements of Section 5.2, inclusive of all sections therein. Concessionaire and City stipulate that any such assessment shall not be construed as a penalty; rather, Concessionaire and City stipulate that the damages resulting from any such violation will be difficult to measure and ascertain and that $5,000.00 per occurrence is a reasonable estimation of the damages suffered by the City. Any assessment of liquidated damages by the Director shall be paid to City by Concessionaire within 10 days of receipt of an invoice for such damages.

Appears in 2 contracts

Samples: Retail Concession Agreement, Food and Beverage Concession Agreement

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MYSTERY SHOPPER. 5.2.1. Concessionaire and its Subcontractors shall maintain an aggregate a minimum score of 85% for every quarter as measured by the HAS Mystery Shop and Observations Programs throughout the Term of this Agreement on all Houston Airport System-provided mystery shopper evaluations. 5.2.2. In addition to the termination rights in Section 14.1, Director shall have the right to assess liquidated damages in an amount of $5,000.00 per occurrence for Concessionaire’s failure to meet any of the requirements of Section 5.2, inclusive of all sections therein. Concessionaire and City stipulate that any such assessment shall not be construed as a penalty; rather, Concessionaire and City stipulate that the damages resulting from any such violation will be difficult to measure and ascertain and that $5,000.00 per occurrence is a reasonable estimation of the damages suffered by the City. Any assessment of liquidated damages by the Director shall be paid to City by Concessionaire within 10 days of receipt of an invoice for such damages.the

Appears in 2 contracts

Samples: Food and Beverage Concession Agreement, Food and Beverage Concession Agreement

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MYSTERY SHOPPER. Concessionaire and its Subcontractors shall maintain an aggregate minimum score of 85% for every quarter as measured by the HAS Mystery Shop and Observations Programs throughout the Term of this Agreement on all Houston Airport System-provided mystery shopper evaluations. In addition to the termination rights in Section 14.1, Director shall have the right to assess liquidated damages in an amount of $5,000.00 per occurrence for Concessionaire’s failure to meet any of the requirements of Section 5.2, inclusive of all sections therein. Concessionaire and City stipulate that any such assessment shall not be construed as a penalty; rather, Concessionaire and City stipulate that the damages resulting from any such violation will be difficult to measure and ascertain and that $5,000.00 per occurrence is a reasonable estimation of the damages suffered by the City. Any assessment of liquidated damages by the Director shall be paid to City by Concessionaire within 10 days of receipt of an invoice for such damages.

Appears in 1 contract

Samples: Food and Beverage Concession Agreement

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