No Error. If the subject of an Error report is not an Error as defined in section 2.2 above and the processing of such requests has not been contractually agreed, then Exasol may invoice Customer for additional work done; however, it will inform Customer about the nature of the work and its being payable additionally before commencing such services. If no Error exists, then the response, processing and solution times defined below do not apply.
Appears in 10 contracts
Samples: Software License and Service Agreement, Software License and Service Agreement, Software License and Service Agreement
No Error. If the subject of an Error report is not an Error as defined in section 2.2 above and the processing of such requests has not been contractually agreed, then Exasol may invoice Customer for additional work done; however, it will inform Customer about the nature of the work and its being payable additionally before commencing such services. If no Error exists, then the responseresponse-, processing and solution times defined below do not apply.
Appears in 2 contracts
Samples: Software License and Service Agreement, Software License and Service Agreement
No Error. If the subject of an Error report is not an Error as defined in section 2.2 above and the processing of such requests has not been contractually agreed, then Exasol may invoice Customer for additional work done; however, it will inform Customer about the nature of the work and its being payable additionally before commencing such services. If no Error exists, then the responseresponse-, processing processing- and solution times defined below do not apply.
Appears in 1 contract
No Error. If the subject of an Error report is not an Error as defined in section 2.2 above and the processing of such requests has not been contractually agreed, then Exasol EXASOL may invoice Customer for additional work done; however, it will inform Customer about the nature of the work and its being payable additionally before commencing such services. If no Error exists, then the responseresponse-, processing and solution times defined below do not apply.
Appears in 1 contract
Samples: Software License Agreement