Common use of Non-Discrimination in Service Delivery Clause in Contracts

Non-Discrimination in Service Delivery. 2 10.6.1 CONTRACTOR shall comply with Titles VI and VII of the 3 Civil Rights Act of 1964, as amended; Section 504 of the Rehabilitation Act of 4 1973, as amended; the Age Discrimination Act of 1975, as amended; the Food 6 the Americans with Disabilities Act of 1990; California Civil Code Section 51 7 et seq., as amended; California fiovernment Code (CfiC) Sections 11135-11139.5, 8 as amended; CfiC Section 12940 (c), (h) (1), (i), and (j); CfiC Section 4450; 9 Title 22, California Code of Regulations (CCR) Sections 98000-98413; Title 24, 10 CCR Section 3105A(e); the Xxxxxxx-Xxxxxxxx Bilingual Services Act (CfiC Section 11 7290-7299.8); Section 1808 of the Removal of Barriers to Interethnic Adoption 12 Act of 1996; and other applicable Federal and State laws, as well as their 13 implementing regulations (including Title 45 CFR Parts 80, 84, and 91; Title 7 14 CFR Part 15; and Title 28 CFR Part 42), and any other law pertaining to Equal 15 Employment Opportunity, Affirmative Action and Nondiscrimination as each may 16 now exist or be hereafter amended. CONTRACTOR shall not implement any 17 administrative methods or procedures which would have a discriminatory effect 18 or which would violate the California Department of Social Services (CDSS) 19 Manual of Policies and Procedures (MPP) Division 21, Chapter 21-100. If there 20 are any violations of this paragraph, CDSS shall have the right to invoke 21 fiscal sanctions or other legal remedies in accordance with WIC Section 10605, 22 or fiovernment Code Sections 11135-11139.5, or any other laws, or the issue may 23 be referred to the appropriate Federal agency for further compliance action 24 and enforcement of Subparagraph 10.6 et seq. 25 10.6.2 CONTRACTOR shall provide any and all clients desirous of 26 filing a formal complaint any and all information as appropriate: 27 10.6.2.1 Pamphlet: “Your Rights Under California Welfare 28 Programs” (PUB 13). 1 10.6.2.2 Discrimination Complaint Form 2 10.6.2.3 Civil Rights Contacts: 3 County Civil Rights Contact: 4 Orange County Social Services Agency 5 Program Integrity 6 Attn: Civil Rights Coordinator 7 P.O. Box 22001 8 Santa Ana, CA 00000-0000 9 Telephone: (000) 000-0000 10 State Civil Rights Contact: 11 California Department of Social Services 12 Civil Rights Bureau 13 P.O. Box 944243, M.S. 15-70 14 Sacramento, CA 94244-2430 15 Federal Civil Rights Contact: 16 U.S. Department of Health and Human Services 17 Office of Civil Rights 00 00 X.X. Xxxxx, Xxxx 000 19 San Francisco, CA 94102

Non-Discrimination in Service Delivery. 2 10.6.1 9.6.1 CONTRACTOR shall comply with Titles Title VI and VII of the 3 Civil Rights Act of 1964, as amended; Section 504 of the Rehabilitation Act of 4 1973, as amended; the Age Discrimination Act of 1975, as amended; the Food 6 Stamp Act of 1977, as amended, and in particular Section 272.6; Title II of the Americans with Disabilities Act of 1990; California Civil Code Section 51 7 et seq., as amended; California fiovernment Government Code (CfiC) Sections 11135-11139.5, 8 as amended; CfiC California Government Code Section 12940 (c), (h) (1), (i), and (j); CfiC California Government Code Section 4450; 9 Title 22, California Code of Regulations (CCR) Sections 98000-98413; Title 24, 10 CCR California Code of Regulations Section 3105A(e); the XxxxxxxDymally-Xxxxxxxx Allatorre Bilingual Services Act (CfiC California Government Code Section 11 7290-7299.8); Section 1808 of the Removal of Barriers to Interethnic Adoption 12 Act of 1996; and other applicable Federal and State laws, as well as their 13 implementing regulations (including Title 45 CFR Code of Federal Regulations (CFR) Parts 80, 84, and 91; Title , 7 14 CFR Part 15; , and Title 28 CFR Part 42), and any other law pertaining to Equal 15 Employment Opportunity, Affirmative Action and Nondiscrimination as each may 16 now exist or be hereafter amended. CONTRACTOR shall not implement any 17 administrative methods or procedures which would have a discriminatory effect 18 or which would violate the California Department of Social Services (CDSS) 19 [“CDSS” was defined in Subparagraph 7, Licenses and Standards. If you kept that paragraph, use “CDSS” instead of defining the term again.] Manual of Policies and Procedures (MPP) Division 21, Chapter 21-100. If there 20 are any violations of this paragraph, CDSS shall have the right to invoke 21 fiscal sanctions or other legal remedies in accordance with WIC Welfare and Institutions Code Section 10605, 22 or fiovernment Government Code Sections 11135-11139.5, or any other laws, or the issue may 23 be referred to the appropriate Federal agency for further compliance action 24 and enforcement of Subparagraph 10.6 9.6 et seq. 25 10.6.2 CONTRACTOR shall provide any and all clients desirous of 26 filing a formal complaint any and all information as appropriate: 27 10.6.2.1 Pamphlet: “Your Rights Under California Welfare 28 Programs” (PUB 13). 1 10.6.2.2 Discrimination Complaint Form 2 10.6.2.3 Civil Rights Contacts: 3 County Civil Rights Contact: 4 Orange County Social Services Agency 5 Program Integrity 6 Attn: Civil Rights Coordinator 7 P.O. Box 22001 8 Santa Ana, CA 00000-0000 9 Telephone: (000) 000-0000 10 State Civil Rights Contact: 11 California Department of Social Services 12 Civil Rights Bureau 13 P.O. Box 944243, M.S. 15-70 14 Sacramento, CA 94244-2430 15 Federal Civil Rights Contact: 16 U.S. Department of Health and Human Services 17 Office of Civil Rights 00 00 X.X. Xxxxx, Xxxx 000 19 San Francisco, CA 94102

Non-Discrimination in Service Delivery. 2 10.6.1 10.4.1 CONTRACTOR shall comply with Titles VI and VII of the 3 Civil Rights Act of 1964, as amended; Section 504 of the Rehabilitation Act of 4 1973, as amended; the Age Discrimination Act of 1975, as amended; the Food 6 Stamp Act of 1977, as amended, and in particular 7 CFR section 272.6; Title II of the Americans with Disabilities Act of 1990, as amended; California Civil Code Section 51 7 et seq., as amended; California fiovernment Government Code (CfiCCGC) Sections 11135-11139.5, 8 as amended; CfiC CGC Section 12940 (c), (h) (1), (i), and (j); CfiC CGC Section 4450; 9 Title 22, California Code of Regulations (CCR) Sections 98000-98413; Title 24, 10 CCR Section 3105A(e); the Xxxxxxx-Xxxxxxxx Bilingual Services Act (CfiC CGC Section 11 7290-7299.8); Section 1808 of the Removal of Barriers to Interethnic Adoption 12 Act of 1996; and other applicable Federal federal and State laws, as well as their 13 implementing regulations (including Title 45 CFR Parts 80, 84, and 91; Title 7 14 CFR Part 15; and Title 28 CFR Part 42), and any other law pertaining to Equal 15 Employment Opportunity, Affirmative Action Action, and Nondiscrimination Nondiscrimination, as each may 16 now exist or be hereafter amended. CONTRACTOR shall not implement any 17 administrative methods or procedures which would have a discriminatory effect 18 or which would violate the California Department of Social Services (CDSS) 19 Manual of Policies and Procedures (MPP) Division 21, Chapter 21-100. If there 20 are any violations of this paragraphParagraph, CDSS shall have the right to invoke 21 fiscal sanctions or other legal remedies in accordance with WIC Section 10605, 22 or fiovernment Code CGC Sections 11135-11139.5, or any other laws, or the issue may 23 be referred to the appropriate Federal federal agency for further compliance action 24 and enforcement of Subparagraph 10.6 10.4 et seq. 25 10.6.2 10.4.2 CONTRACTOR shall provide any and all clients desirous of 26 filing a formal complaint any and all information as appropriate: 27 10.6.2.1 : Pamphlet: “Your Rights Under California Welfare 28 Programs” (PUB 13). 1 10.6.2.2 ) Discrimination Complaint Form 2 10.6.2.3 Civil Rights Contacts: 3 County Civil Rights Contact: 4 Orange County Social Services Agency 5 Program Integrity 6 Attn: Civil Rights Coordinator 7 P.O. Box 22001 8 Santa AnaX.X. Xxx 00000 Xxxxx Xxx, CA XX 00000-0000 9 Telephone: (000) 000-0000 10 State Civil Rights Contact: 11 California Department of Social Services 12 Civil Rights Bureau 13 P.O. Box 944243, M.S. 15M/S 8-16-70 14 SacramentoXxxxxxxxxx, CA 94244XX 00000-2430 15 Federal 0000 Telephone: (000) 000-0000 Toll Free: (000) 000-0000 Office for Civil Rights Contact: 16 U.S. Department of Health and Human Services 17 Office of 00 0xx Xxxxxx, Xxxxx 0-000 Xxx Xxxxxxxxx, XX 00000 Customer Response Center: (000) 000-0000 10.4.3 The following websites provide Civil Rights 00 00 X.X. Xxxxxinformation, Xxxx 000 19 San Francisco, CA 94102publications and/or forms: .pdf (Pub 470 - Your rights Under Adult Protective Services) xxxx://xxx.xxxx.xx.xxx/inforesources/Civil-Rights/Your- Rights-Under-California-Welfare-Program (Pub 13 – Your Rights Under California Welfare Programs) xxxx://xxx.xxxxx.xxx/about/services/contact/complaints/comply (SSA Contractor and Vendor Compliance page)

Non-Discrimination in Service Delivery. 2 10.6.1 8.6.1 CONTRACTOR shall comply with Titles VI and VII of the 3 Civil Rights Act of 1964, as amended; Section 504 of the Rehabilitation Act of 4 1973, as amended; the Age Discrimination Act of 1975, as amended; the Food 6 Stamp Act of 1977, as amended, and in particular 7 CFR section 272.6; Title II of the Americans with Disabilities Act of 1990, as amended; California Civil Code Section 51 7 et seq., as amended; California fiovernment Code (CfiC) Sections 11135-11139.5, 8 as amended; CfiC Section 12940 (c), (h) (1), (i), and (j); CfiC Section 4450; 9 Title 22, California Code of Regulations (CCR) Sections 98000-98000- 98413; Title 24, 10 CCR Section 3105A(e); the Xxxxxxx-Xxxxxxxx Bilingual Services Act (CfiC Section 11 7290-7299.8); Section 1808 of the Removal of Barriers to Interethnic Adoption 12 Act of 1996; and other applicable Federal and State laws, as well as their 13 implementing regulations (including Title 45 CFR Parts 80, 84, and 91; Title 7 14 CFR Part 15; and Title 28 CFR Part 42), and any other law pertaining to Equal 15 Employment Opportunity, Affirmative Action and Nondiscrimination as each may 16 now exist or be hereafter amended. CONTRACTOR shall not implement any 17 administrative methods or procedures which would have a discriminatory effect 18 or which would violate the California Department of Social Services (CDSS) 19 Manual of Policies and Procedures (MPP) Division 21, Chapter 21-100. If there 20 are any violations of this paragraphParagraph, CDSS shall have the right to invoke 21 fiscal sanctions or other legal remedies in accordance with WIC Section 10605, 22 or fiovernment Code CfiC Sections 11135-11139.5, or any other laws, or the issue may 23 be referred to the appropriate Federal fFederal agency for further compliance action 24 and enforcement of Subparagraph 10.6 8.6 et seq. 25 10.6.2 8.6.2 CONTRACTOR shall provide any and all clients desirous of 26 filing a formal complaint any and all information as appropriate: 27 10.6.2.1 8.6.2.1 Pamphlet: “Your Rights Under California Welfare 28 Programs” (PUB 13). 1 10.6.2.2 ) 8.6.2.2 Discrimination Complaint Form 2 10.6.2.3 Form 6.2.3 Civil Rights Contacts: 3 County Civil Rights Contact: 4 Orange County Social Services Agency 5 Program Integrity 6 Attn: Civil Rights Coordinator 7 P.O. Box 22001 8 Santa Ana, CA 00000-0000 9 Telephone: (000) 000-0000 10 State Civil Rights Contact: 11 California Department of Social Services 12 Civil Rights Bureau 13 P.O. Box 944243, M.S. 15-70 14 Sacramento, CA 94244-2430 15 Federal Civil Rights Contact: 16 U.S. Department of Health and Human Services 17 Office of Civil Rights 00 00 X.X. Xxxxx, Xxxx 000 19 San FranciscoXxx Xxxxxxxxx, CA 94102XX 00000

Non-Discrimination in Service Delivery. 2 10.6.1 10.4.1 CONTRACTOR shall comply with Titles VI and VII of the 3 Civil Rights Act of 1964, as amended; Section 504 of the Rehabilitation Act of 4 1973, as amended; the Age Discrimination Act of 1975, as amended; the Food 6 Stamp Act of 1977, as amended, and in particular 7 CFR section 272.6; Title II of the Americans with Disabilities Act of 1990, as amended; California Civil Code Section 51 7 et seq., as amended; California fiovernment Government Code (CfiCCGC) Sections 11135-11139.5, 8 as amended; CfiC CGC Section 12940 (c), (h) (1), (i), and (j); CfiC CGC Section 4450; 9 Title 22, California Code of Regulations (CCR) Sections 98000-98413; Title 24, 10 CCR Section 3105A(e); the Xxxxxxx-Xxxxxxxx Bilingual Services Act (CfiC CGC Section 11 7290-7299.8); Section 1808 of the Removal of Barriers to Interethnic Adoption 12 Act of 1996; and other applicable Federal federal and State laws, as well as their 13 implementing regulations (including Title 45 CFR Parts 80, 84, and 91; Title 7 14 CFR Part 15; and Title 28 CFR Part 42), and any other law pertaining to Equal 15 Employment Opportunity, Affirmative Action Action, and Nondiscrimination Nondiscrimination, as each may 16 now exist or be hereafter amended. CONTRACTOR shall not implement any 17 administrative methods or procedures which would have a discriminatory effect 18 or which would violate the California Department of Social Services (CDSS) 19 Manual of Policies and Procedures (MPP) Division 21, Chapter 21-100. If there 20 are any violations of this paragraphParagraph, CDSS shall have the right to invoke 21 fiscal sanctions or other legal remedies in accordance with WIC Section 10605, 22 or fiovernment Code CGC Sections 11135-11139.5, or any other laws, or the issue may 23 be referred to the appropriate Federal federal agency for further compliance action 24 and enforcement of Subparagraph 10.6 10.4 et seq. 25 10.6.2 10.4.2 CONTRACTOR shall provide any and all clients desirous of 26 filing a formal complaint any and all information as appropriate: 27 10.6.2.1 : Pamphlet: “Your Rights Under California Welfare 28 Programs” (PUB 13). 1 10.6.2.2 ) Discrimination Complaint Form 2 10.6.2.3 Civil Rights Contacts: 3 County Civil Rights Contact: 4 Orange County Social Services Agency 5 Program Integrity 6 Attn: Civil Rights Coordinator 7 P.O. Box 22001 8 Santa AnaX.X. Xxx 00000 Xxxxx Xxx, CA XX 00000-0000 9 Telephone: (000) 000-0000 10 State Civil Rights Contact: 11 California Department of Social Services 12 Civil Rights Bureau 13 P.O. Box 944243, M.S. 15M./S. 15 8-16-70 14 SacramentoXxxxxxxxxx, CA 94244XX 00000-2430 15 Federal Civil Rights Contact: 16 0000 U.S. Department of Health and Human Services 17 Office of Civil Rights 00 00 X.X. Xxxxx, Xxxx 000 19 San Francisco00 0xx Xxxxxx, CA 94102Xxxxx 0-000 Xxx Xxxxxxxxx, XX 9410294103 10.4.3 The following websites provide Civil Rights information, publications and/or forms: Rights-Under-California-Welfare-Program (Pub 13 – Your Rights Under California Welfare Programs)

Non-Discrimination in Service Delivery. 2 10.6.1 CONTRACTOR 1. The Commission, CHS, CBO and/or CDN CBO shall comply with Titles VI and VII of the 3 Civil Rights Act of 1964, as amended; Section 504 of the Rehabilitation Act of 4 1973, as amended; the Age Discrimination Act of 1975, as amended; the Food 6 Stamp Act of 1977, as amended, and in particular Section 272.6; Title II of the Americans with Disabilities Act of 1990; California Civil Code Section 51 7 et seq., as amended; California fiovernment Government Code (CfiCCGC) Sections 11135-11135- 11139.5, 8 as amended; CfiC CGC Section 12940 (c), (h) (1), (i), and (j); CfiC CGC Section 4450; 9 Title 22, California Code of Regulations (CCR) Sections 98000-98413; Title 24, 10 CCR Section 3105A(e); the Xxxxxxx-Xxxxxxxx Bilingual Services Act (CfiC CGC Section 11 7290-7299.8); Section 1808 of the Removal of Barriers to Interethnic Adoption 12 Act of 1996; and other applicable Federal and State laws, as well as their 13 implementing regulations (including Title 45 CFR Parts 80, 84, and 91; Title 7 14 CFR Part 15; and Title 28 CFR Part 42), and any other law pertaining to Equal 15 Employment Opportunity, Affirmative Action and Nondiscrimination as each may 16 now exist or be hereafter amended. CONTRACTOR The Commission, CHS, CBO and/or CDN CBO shall not implement any 17 administrative methods or procedures which would have a discriminatory effect 18 or which would violate the California Department of Social Services (CDSS) 19 ), Manual of Policies and Procedures (MPP) Division 21, Chapter 21-100. If there 20 are any violations of this paragraphParagraph, CDSS shall have the right to invoke 21 fiscal sanctions or other legal remedies in accordance with WIC Section 10605, 22 or fiovernment Code CGC Sections 11135-11135- 11139.5, or any other laws, or the issue may 23 be referred to the appropriate Federal agency for further compliance action 24 and enforcement of Subparagraph 10.6 D et seq. 25 10.6.2 CONTRACTOR 2. The Commission, CHS, CBO and/or CDN CBO shall provide any and all clients desirous of 26 filing a formal complaint any and all information as appropriate: 27 10.6.2.1 a. Pamphlet: “Your Rights Under California Welfare 28 Programs” (PUB 13). 1 10.6.2.2 ) b. Discrimination Complaint Form 2 10.6.2.3 Civil Rights Contacts: 3 County Civil Rights Contact: 4 Orange County Social Services Agency 5 Program Integrity 6 Attn: Civil Rights Coordinator 7 P.O. Box 22001 8 Santa Ana, CA 00000-0000 9 Telephone: (000) 000-0000 10 State Civil Rights Contact: 11 California Department of Social Services 12 Civil Rights Bureau 13 P.O. Box 944243, M.S. 15-70 14 Sacramento, CA 94244-2430 15 Federal Civil Rights Contact: 16 U.S. Department of Health and Human Services 17 Office of Civil Rights 00 00 X.X. Xxxxx, Xxxx 000 19 San Francisco, CA 94102Form

Non-Discrimination in Service Delivery. 2 10.6.1 CONTRACTOR 1. The Commission, HUB, CBO and/or CDN shall comply with Titles VI and VII of the 3 Civil Rights Act of 1964, as amended; Section 504 of the Rehabilitation Act of 4 1973, as amended; the Age Discrimination Act of 1975, as amended; the Food 6 Stamp Act of 1977, as amended, and in particular 7 CFR section 272.6; Title II of the Americans with Disabilities Act of 1990; California Civil Code Section 51 7 et seq., as amended; California fiovernment Government Code (CfiCCGC) Sections 11135-11135- 11139.5, 8 as amended; CfiC CGC Section 12940 (c), (h) (1), (i), and (j); CfiC CGC Section 4450; 9 Title 22, California Code of Regulations (CCR) Sections 98000-98413; Title 24, 10 CCR Section 3105A(e); the Xxxxxxx-Xxxxxxxx Bilingual Services Act (CfiC CGC Section 11 7290-7299.8); Section 1808 of the Removal of Barriers to Interethnic Adoption 12 Act of 1996; and other applicable Federal and State laws, as well as their 13 implementing regulations (including Title 45 CFR Parts 80, 84, and 91; Title 7 14 CFR Part 15; and Title 28 CFR Part 42), and any other law pertaining to Equal 15 Employment Opportunity, Affirmative Action and Nondiscrimination Non- discrimination as each may 16 now exist or be hereafter amended. CONTRACTOR The Commission, HUB, CBO and/or CDN shall not implement any 17 administrative methods or procedures which would have a discriminatory effect 18 or which would violate the California Department of Social Services (CDSS) 19 ), Manual of Policies and Procedures (MPP) Division 21, Chapter 21-21- 100. If there 20 are any violations of this paragraphParagraph, CDSS shall have the right to invoke 21 fiscal sanctions or other legal remedies in accordance with WIC Section 10605, 22 or fiovernment Code CGC Sections 11135-11139.5, or any other laws, or the issue may 23 be referred to the appropriate Federal agency for further compliance action 24 and enforcement of Subparagraph 10.6 IX et seq. 25 10.6.2 CONTRACTOR 2. The Commission, HUB, CBO and/or CDN shall provide any and all clients desirous of 26 filing a formal complaint any and all information as appropriate: 27 10.6.2.1 a. Pamphlet: “Your Rights Under California Welfare 28 Programs” (PUB 13). 1 10.6.2.2 ) b. Discrimination Complaint Form 2 10.6.2.3 Civil Rights Contacts: 3 County Civil Rights Contact: 4 Orange County Social Services Agency 5 Program Integrity 6 Attn: Civil Rights Coordinator 7 P.O. Box 22001 8 Santa Ana, CA 00000-0000 9 Telephone: (000) 000-0000 10 State Civil Rights Contact: 11 California Department of Social Services 12 Civil Rights Bureau 13 P.O. Box 944243, M.S. 15-70 14 Sacramento, CA 94244-2430 15 Federal Civil Rights Contact: 16 U.S. Department of Health and Human Services 17 Office of Civil Rights 00 00 X.X. Xxxxx, Xxxx 000 19 San Francisco, CA 94102Form

Non-Discrimination in Service Delivery. 2 10.6.1 ‌ 10.4.1 CONTRACTOR shall comply with Titles VI and VII of the 3 Civil Rights Act of 1964, as amended; Section section 504 of the Rehabilitation Act of 4 1973, as amended; the Age Discrimination Act of 1975, as amended; the Food 6 Stamp Act of 1977, as amended, and in particular 7 CFR section 272.6; Title II of the Americans with Disabilities Act of 1990, as amended; California Civil Code Section section 51 7 et seq., as amended; California fiovernment Government Code (CfiCCGC) Sections sections 11135-11139.5, 8 as amended; CfiC Section CGC section 12940 (c), (h) (1), (i), and (j); CfiC Section CGC section 4450; 9 Title 22, California Code of Regulations (CCR) Sections sections 98000-98413; Title 24, 10 CCR Section 3105A(e); the Xxxxxxx-Xxxxxxxx Bilingual Services Act (CfiC Section 11 CGC section 7290-7299.8); Section section 1808 of the Removal of Barriers to Interethnic Adoption 12 Act of 1996; and other applicable Federal federal and State laws, as well as their 13 implementing regulations (including Title 45 CFR Parts 80, 84, and 91; Title 7 14 CFR Part 15; and Title 28 CFR Part 42), and any other law pertaining to Equal 15 Employment Opportunity, Affirmative Action Action, and Nondiscrimination Nondiscrimination, as each may 16 now exist or be hereafter amended. CONTRACTOR shall not implement any 17 administrative methods or procedures which would have a discriminatory effect 18 or which would violate the California Department of Social Services (CDSS) 19 Manual of Policies and Procedures (MPP) Division 21, Chapter 21-100. If there 20 are any violations of this paragraphParagraph, CDSS shall have the right to invoke 21 fiscal sanctions or other legal remedies in accordance with WIC Section section 10605, 22 or fiovernment Code Sections CGC sections 11135-11139.5, or any other laws, or the issue may 23 be referred to the appropriate Federal federal agency for further compliance action 24 and enforcement of Subparagraph 10.6 10.4 et seq. 25 10.6.2 10.4.2 CONTRACTOR shall provide any and all clients desirous of 26 filing a formal complaint any and all information as appropriate: 27 10.6.2.1 : Pamphlet: “Your Rights Under California Welfare 28 Programs” (PUB 13). 1 10.6.2.2 ) Discrimination Complaint Form 2 10.6.2.3 Civil Rights Contacts: 3 County Civil Rights Contact: 4 Contacts:‌ Orange County Social Services Agency 5 Program Integrity 6 Attn: Civil Rights Coordinator 7 P.O. Box 22001 8 Santa AnaX.X. Xxx 00000 Xxxxx Xxx, CA XX 00000-0000 9 Telephone: (000) 000-0000 10 State Civil Rights Contact: 11 California Department of Social Services 12 Civil Rights Bureau 13 P.O. Box 944243, M.S. 158-16-70 14 SacramentoXxxxxxxxxx, CA 94244XX 00000-2430 15 Federal 0000 Telephone: (000) 000-0000 Toll Free: (000) 000-0000 Office of Civil Rights Contact: 16 U.S. Department of Health and Human Services 17 Office of 00 0xx Xxxxxx, Xxxxx 0-000 Xxx Xxxxxxxxx, XX 00000 Customer Response Center: (000) 000-0000 10.4.3 The following websites provide Civil Rights 00 00 X.X. Xxxxxinformation, Xxxx 000 19 San Francisco, CA 94102publications and/or forms: .pdf (Pub 470 - Your rights Under Adult Protective Services) xxxx://xxx.xxxx.xx.xxx/inforesources/Civil-Rights/Your- Rights-Under-California-Welfare-Program (Pub 13 – Your Rights Under California Welfare Programs) xxxx://xxx.xxxxx.xxx/about/services/contact/complaints/comply (SSA Contractor and Vendor Compliance page)‌

Non-Discrimination in Service Delivery. 2 10.6.1 10.4.1 CONTRACTOR shall comply with Titles VI and VII of the 3 Civil Rights Act of 1964, as amended; Section 504 of the Rehabilitation Act of 4 1973, as amended; the Age Discrimination Act of 1975, as amended; the Food 6 Stamp Act of 1977, as amended, and in particular 7 CFR section 272.6; Title II of the Americans with Disabilities Act of 1990, as amended; California Civil Code Section 51 7 et seq., as amended; California fiovernment Government Code (CfiCCGC) Sections 11135-11139.5, 8 as amended; CfiC CGC Section 12940 (c), (h) (1), (i), and (j); CfiC CGC Section 4450; 9 Title 22, California Code of Regulations (CCR) Sections 98000-98413; Title 24, 10 CCR Section 3105A(e); the Xxxxxxx-Xxxxxxx- Xxxxxxxx Bilingual Services Act (CfiC CGC Section 11 7290-7299.8); Section 1808 of the Removal of Barriers to Interethnic Adoption 12 Act of 1996; and other applicable Federal federal and State laws, as well as their 13 implementing regulations (including Title 45 CFR Parts 80, 84, and 91; Title 7 14 CFR Part 15; and Title 28 CFR Part 42), and any other law pertaining to Equal 15 Employment Opportunity, Affirmative Action Action, and Nondiscrimination Nondiscrimination, as each may 16 now exist or be hereafter amended. CONTRACTOR shall not implement any 17 administrative methods or procedures which would have a discriminatory effect 18 or which would violate the California Department of Social Services (CDSS) 19 Manual of Policies and Procedures (MPP) Division 21, Chapter 21-100. If there 20 are any violations of this paragraphParagraph, CDSS shall have the right to invoke 21 fiscal sanctions or other legal remedies in accordance with WIC Section 10605, 22 or fiovernment Code CGC Sections 11135-11139.5, or any other laws, or the issue may 23 be referred to the appropriate Federal federal agency for further compliance action 24 and enforcement of Subparagraph 10.6 10.4 et seq. 25 10.6.2 10.4.2 CONTRACTOR shall provide any and all clients desirous of 26 filing a formal complaint any and all information as appropriate: 27 10.6.2.1 : Pamphlet: “Your Rights Under California Welfare 28 Programs” (PUB 13). 1 10.6.2.2 ) Discrimination Complaint Form 2 10.6.2.3 Civil Rights Contacts: 3 County Civil Rights Contact: 4 Orange County Social Services Agency 5 Program Integrity 6 Attn: Civil Rights Coordinator 7 P.O. Box 22001 8 Santa Ana, CA 00000-0000 9 Telephone: (000) 000-0000 10 State Civil Rights Contact: 11 California Department of Social Services 12 Civil Rights Bureau 13 P.O. Box 944243, M.S. 15-70 14 Sacramento, CA 94244-2430 15 Federal Civil Rights Contact: 16 U.S. Department of Health and Human Services 17 Office of 00 0xx Xxxxxx, Xxxxx 0-000 10.4.3 The following websites provide Civil Rights 00 00 X.X. Xxxxxinformation, Xxxx 000 19 San Francisco, CA 94102publications and/or forms: xxxx://xxx.xxxx.xx.xxx/cdssweb/entres/forms/English/PUB470.pdf (Pub 470 - Your rights Under Adult Protective Services) xxxx://xxx.xxxx.xx.xxx/inforesources/Civil-Rights/Your-Rights-Under- Contractor and Vendor Compliance page)

Non-Discrimination in Service Delivery. 2 10.6.1 CONTRACTOR The COUNTY, HUB, and CBOs shall comply with Titles VI and VII of the 3 Civil Rights Act of 1964, as amended; Section 504 of the Rehabilitation Act of 4 1973, as amended; the Age Discrimination Act of 1975, as amended; the Food 6 Stamp Act of 1977, as amended, and in particular 7 Code of Federal Regulations (CFR) section 272.6; Title II of the Americans with Disabilities Act of 1990; California Civil Code Section 51 7 et seq., as amended; California fiovernment Government Code (CfiCCGC) Sections 11135-11139.5, 8 as amended; CfiC CGC Section 12940 (c), (h) (1), (i), and (j); CfiC CGC Section 4450; 9 Title 22, California Code of Regulations (CCR) Sections 98000-98413; Title 24, 10 CCR Section 3105A(e); the Xxxxxxx-Xxxxxxxx Bilingual Services Act (CfiC CGC Section 11 7290-7299.8); Section 1808 of the Removal of Barriers to Interethnic Adoption 12 Act of 1996; and other applicable Federal federal and State laws, as well as their 13 implementing regulations (including Title 45 CFR Parts 80, 84, and 91; Title 7 14 CFR Part 15; and Title 28 CFR Part 42), and any other law pertaining to Equal 15 Employment Opportunity, Affirmative Action Action, and Nondiscrimination Nondiscrimination, as each may 16 now exist or be hereafter amended. CONTRACTOR The HUB and CBOs shall not implement any 17 administrative methods or procedures which would have a discriminatory effect 18 effect, or which would violate the California Department of Social Services (CDSS) 19 ), Manual of Policies and Procedures (MPP) Division 21, Chapter 21-100. If there 20 are any violations of this paragraphParagraph, CDSS shall have the right to invoke 21 fiscal sanctions or other legal remedies in accordance with WIC California Welfare and Institutions Code (WIC) Section 10605, 22 or fiovernment Code CGC Sections 11135-11139.5, or any other laws, or the issue may 23 be referred to the appropriate Federal federal agency for further compliance action 24 and enforcement of Subparagraph 10.6 8 et seq. 25 10.6.2 CONTRACTOR shall provide any and all clients desirous of 26 filing a formal complaint any and all information as appropriate: 27 10.6.2.1 Pamphlet: “Your Rights Under California Welfare 28 Programs” (PUB 13). 1 10.6.2.2 Discrimination Complaint Form 2 10.6.2.3 Civil Rights Contacts: 3 County Civil Rights Contact: 4 Orange County Social Services Agency 5 Program Integrity 6 Attn: Civil Rights Coordinator 7 P.O. Box 22001 8 Santa Ana, CA 00000-0000 9 Telephone: (000) 000-0000 10 State Civil Rights Contact: 11 California Department of Social Services 12 Civil Rights Bureau 13 P.O. Box 944243, M.S. 15-70 14 Sacramento, CA 94244-2430 15 Federal Civil Rights Contact: 16 U.S. Department of Health and Human Services 17 Office of Civil Rights 00 00 X.X. Xxxxx, Xxxx 000 19 San Francisco, CA 94102

Non-Discrimination in Service Delivery. 2 10.6.1 CONTRACTOR 12.4.1 OCDE shall comply with Titles VI and VII of the 3 Civil Rights Act of 1964, as amended; Section 504 of the Rehabilitation Act of 4 1973, as amended; the Age Discrimination Act of 1975, as amended; the Food 6 Stamp Act of 1977, as amended, and in particular 7 Code of Federal Regulations (CFR) section 272.6; Title II of the Americans with Disabilities Act of 1990; California Civil Code Section 51 7 et seq., as amended; California fiovernment Government Code (CfiCCGC) Sections 11135-11139.5, 8 as amended; CfiC CGC Section 12940 (c), (h) (1), (i), and (j); CfiC CGC Section 4450; 9 Title 22, California Code of Regulations (CCR) Sections 98000-98413; Title 24, 10 CCR Section 3105A(e); the Xxxxxxx-Xxxxxxxx Bilingual Services Act (CfiC CGC Section 11 7290-7290- 7299.8); Section 1808 of the Removal of Barriers to Interethnic Adoption 12 Act of 1996; and other applicable Federal federal and State laws, as well as their 13 implementing regulations (including Title 45 CFR Parts 80, 84, and 91; Title 7 14 CFR Part 15; and Title 28 CFR Part 42), and any other law pertaining to Equal 15 Employment Opportunity, Affirmative Action Action, and Nondiscrimination Nondiscrimination, as each may 16 now exist or be hereafter amended. CONTRACTOR OCDE shall not implement any 17 administrative methods or procedures which would have a discriminatory effect 18 or which would violate the California Department of Social Services (CDSS) 19 ), Manual of Policies and Procedures (MPP) Division 21, Chapter 21-100. If there 20 are any DocuSign Envelope ID: 4D20609F-4E83-46F2-B93C-2A3D020D3101 violations of this paragraphParagraph, CDSS shall have the right to invoke 21 fiscal sanctions or other legal remedies in accordance with WIC California Welfare and Institutions Code (WIC) Section 10605, 22 or fiovernment Code CGC Sections 11135-11135- 11139.5, or any other laws, or the issue may 23 be referred to the appropriate Federal federal agency for further compliance action 24 and enforcement of Subparagraph 10.6 12 et seq. 25 10.6.2 CONTRACTOR 12.4.2 OCDE shall provide any and all clients desirous of 26 filing a formal complaint any and all information as appropriate: 27 10.6.2.1 : Pamphlet: “Your Rights Under California Welfare 28 Programs” (PUB 13). 1 10.6.2.2 ) Discrimination Complaint Form 2 10.6.2.3 Civil Rights Contacts: 3 County Civil Rights Contact: 4 Contacts Orange County Social Services Agency 5 Program Integrity 6 Attn: Civil Rights Coordinator 7 P.O. Box 22001 8 Santa Ana, CA 00000-0000 9 Telephone: (000) 000-0000 10 State Civil Rights Contact: 11 Contact California Department of Social Services 12 Civil Rights Bureau 13 P.O. Box 944243, M.S. 15M/S 8-16-70 14 Sacramento, CA 94244-2430 15 Federal Civil Rights Contact: 16 Contact Office for Civil Rights U.S. Department of Health and Human Services 17 Office of Civil Rights 00 00 X.X. Xxxxx0xx Xxxxxx, Xxxx 000 19 San Francisco, CA 94102Xxxxx 0-000

Non-Discrimination in Service Delivery. 2 10.6.1 CONTRACTOR The COUNTY, HUB, and CBOs shall comply with Titles VI and VII of the 3 Civil Rights Act of 1964, as amended; Section 504 of the Rehabilitation Act of 4 1973, as amended; the Age Discrimination Act of 1975, as amended; the Food 6 Stamp Act of 1977, as amended, and in particular 7 Code of Federal Regulations (CFR) section 272.6; Title II of the Americans with Disabilities Act of 1990; California Civil Code Section 51 7 et seq., as amended; California fiovernment Government Code (CfiCCGC) Sections 11135-11139.5, 8 as amended; CfiC CGC Section 12940 (c), (h) (1), (i), and (j); CfiC CGC Section 4450; 9 Title 22, California Code of Regulations (CCR) Sections 98000-98413; Title 24, 10 CCR Section 3105A(e); the Xxxxxxx-Xxxxxxxx Bilingual Services Act (CfiC CGC Section 11 7290-7299.8); Section 1808 of the Removal of Barriers to Interethnic Adoption 12 Act of 1996; and other applicable Federal federal and State laws, as well as their 13 implementing regulations (including Title 45 CFR Parts 80, 84, and 91; Title 7 14 CFR Part 15; and Title 28 CFR Part 42), and any other law pertaining to Equal 15 Employment Opportunity, Affirmative Action Action, and Nondiscrimination Nondiscrimination, as each may 16 now exist or be hereafter amended. CONTRACTOR The HUB and CBOs shall not implement any 17 administrative methods or procedures which would have a discriminatory effect 18 or which would violate the California Department of Social Services (CDSS) 19 ), Manual of Policies and Procedures (MPP) Division 21, Chapter 21-100. If there 20 are any violations of this paragraphParagraph, CDSS shall have the right to invoke 21 fiscal sanctions or other legal remedies in accordance with WIC California Welfare and Institutions Code (WIC) Section 10605, 22 or fiovernment Code CGC Sections 11135-11139.5, or any other laws, or the issue may 23 be referred to the appropriate Federal federal agency for further compliance action 24 and enforcement of Subparagraph 10.6 8 et seq. 25 10.6.2 CONTRACTOR shall provide any and all clients desirous of 26 filing a formal complaint any and all information as appropriate: 27 10.6.2.1 Pamphlet: “Your Rights Under California Welfare 28 Programs” (PUB 13). 1 10.6.2.2 Discrimination Complaint Form 2 10.6.2.3 Civil Rights Contacts: 3 County Civil Rights Contact: 4 Orange County Social Services Agency 5 Program Integrity 6 Attn: Civil Rights Coordinator 7 P.O. Box 22001 8 Santa Ana, CA 00000-0000 9 Telephone: (000) 000-0000 10 State Civil Rights Contact: 11 California Department of Social Services 12 Civil Rights Bureau 13 P.O. Box 944243, M.S. 15-70 14 Sacramento, CA 94244-2430 15 Federal Civil Rights Contact: 16 U.S. Department of Health and Human Services 17 Office of Civil Rights 00 00 X.X. Xxxxx, Xxxx 000 19 San Francisco, CA 94102

Non-Discrimination in Service Delivery. 2 10.6.1 6 9.6.1 CONTRACTOR shall comply with Titles VI and VII of the 3 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Civil Rights Act of 1964, as amended; Section 504 of the Rehabilitation Act of 4 1973, as amended; the Age Discrimination Act of 1975, as amended; the Food 6 Stamp Act of 1977, as amended, and in particular 7 CFR section 272.6; Title II of the Americans with Disabilities Act of 1990, as amended; California Civil Code Section 51 7 et seq., as amended; California fiovernment Government Code (CfiCCGC) Sections 11135-11139.5, 8 as amended; CfiC CGC Section 12940 (c), (h) (1), (i), and (j); CfiC CGC Section 4450; 9 Title 22, California Code of Regulations (CCR) Sections 98000-98000- 98413; Title 24, 10 CCR Section 3105A(e); the Xxxxxxx-Xxxxxxxx Bilingual Services Act (CfiC CGC Section 11 7290-7299.8); Section 1808 of the Removal of Barriers to Interethnic Adoption 12 Act of 1996; and other applicable Federal and State laws, as well as their 13 implementing regulations (including Title 45 CFR Parts 80, 84, and 91; Title 7 14 CFR Part 15; and Title 28 CFR Part 42), and any other law pertaining to Equal 15 Employment Opportunity, Affirmative Action and Nondiscrimination as each may 16 now exist or be hereafter amended. CONTRACTOR shall not implement any 17 administrative methods or procedures which would have a discriminatory effect 18 or which would violate the California Department of Social Services (CDSS) 19 Manual of Policies and Procedures (MPP) Division 21, Chapter 21-100. If there 20 are any violations of this paragraphParagraph, CDSS shall have the right to invoke 21 fiscal sanctions or other legal remedies in accordance with WIC Section 10605, 22 or fiovernment Code CGC Sections 11135-11139.5, or any other laws, or the issue may 23 be referred to the appropriate Federal agency for further compliance action 24 and enforcement of Subparagraph 10.6 9.6 et seq.. (FFZ1816 - DRAFT) Page 14 of 46 (3/23/16) 14 of 74 25 10.6.2 1 9.6.2 CONTRACTOR shall provide any and all clients desirous of 26 2 filing a formal complaint any and all information as appropriate: 27 10.6.2.1 3 9.6.2.1 Pamphlet: “Your Rights Under California 4 Welfare 28 Programs” (PUB 13). 1 10.6.2.2 ) 5 9.6.2.2 Discrimination Complaint Form 2 10.6.2.3 Civil Rights Contacts: 3 County Civil Rights Contact: 4 Orange County Social Services Agency 5 Program Integrity 6 Attn: Civil Rights Coordinator 7 P.O. Box 22001 8 Santa Ana, CA 00000-0000 9 Telephone: (000) 000-0000 10 State Civil Rights Contact: 11 California Department of Social Services 12 Civil Rights Bureau 13 P.O. Box 944243, M.S. 15-70 14 Sacramento, CA 94244-2430 15 Federal Civil Rights Contact: 16 U.S. Department of Health and Human Services 17 Office of Civil Rights 00 00 X.X. Xxxxx, Xxxx 000 19 San Francisco, CA 94102Form

Non-Discrimination in Service Delivery. 2 4 10.6.1 CONTRACTOR shall comply with Titles Title VI and VII of the 3 5 Civil Rights Act of 1964, as amended; Section 504 of the Rehabilitation Act of 4 6 1973, as amended; the Age Discrimination Act of 1975, as amended; the Food 6 8 the Americans with Disabilities Act of 1990; California Civil Code Section 51 7 9 et seq., as amended; California fiovernment Code Sections (CfiC) Sections 11135-11139.5, 8 10 as amended; CfiC Section 12940 (c), (h) (1), (i), and (j); CfiC Section 4450; 9 11 Title 22, California Code of Regulations (CCR) Sections 98000-98413; Title 24, 10 12 CCR Section 3105A(e); the XxxxxxxDymally-Xxxxxxxx Allatorre Bilingual Services Act (CfiC 13 Section 11 7290-7299.8); Section 1808 of the Removal of Barriers to Interethnic 14 Adoption 12 Act of 1996; and other applicable Federal and State laws, as well as 15 their 13 implementing regulations (including Title 45 CFR Code of Federal Regulations 16 (CFR) Parts 80, 84, and 91; , Title 7 14 CFR Part 15; , and Title 28 CFR Part 42), 17 and any other law pertaining to Equal 15 Employment Opportunity, Affirmative 18 Action and Nondiscrimination as each may 16 now exist or be hereafter amended. 19 CONTRACTOR shall not implement any 17 administrative methods or procedures which 20 would have a discriminatory effect 18 or which would violate the California 21 Department of Social Services (CDSS) 19 Manual of Policies and Procedures (MPP) 22 Division 21, Chapter 21-100. If there 20 are any violations of this paragraphParagraph, 23 CDSS shall have the right to invoke 21 fiscal sanctions or other legal remedies 24 in accordance with WIC Section 10605, 22 or fiovernment Code CfiC Sections 11135-11139.5, or any 25 other laws, or the issue may 23 be referred to the appropriate Federal agency for 26 further compliance action 24 and enforcement of Subparagraph 10.6 et seq. 25 . 27 /// 28 /// 1 2 10.6.2 CONTRACTOR shall provide any and all clients Participants desirous of 26 filing a formal complaint any and all information as appropriate: 27 3 10.6.2.1 Pamphlet: “Your Rights Under California Welfare 28 4 Programs” (PUB 13). 1 ) 5 10.6.2.2 Discrimination Complaint Form 2 6 10.6.2.3 Civil Rights Contacts: 3 7 County Civil Rights Contact: 4 8 Orange County Social Services Agency 5 9 Program Integrity 6 10 Attn: Civil Rights Coordinator 7 11 P.O. Box 22001 8 12 Santa Ana, CA 00000-0000 9 13 Telephone: (000) 000-0000 10 14 State Civil Rights Contact: 11 15 California Department of Social Services 12 16 Civil Rights Bureau 13 17 P.O. Box 944243, M.S. 15-70 14 Sacramento00 Xxxxxxxxxx, CA 94244XX 00000-2430 15 0000 19 Federal Civil Rights Contact: 16 20 U.S. Department of Health and Human Services 17 21 Office of Civil Rights 00 00 X.X. Xxxxx, Xxxx 000 19 San Francisco00 Xxx Xxxxxxxxx, CA 94102XX 00000 24 25 /// 26 /// 27 /// 28 ///

Non-Discrimination in Service Delivery. 2 10.6.1 CONTRACTOR 1. HASC shall comply with Titles Title VI and VII of the 3 Civil Rights Act of 1964, as amended; Section 504 of the Rehabilitation Act of 4 1973, as amended; the Age Discrimination Act of 1975, as amended; the Food 6 Title II of the Americans with Disabilities Act of 1990; California Civil Code Section 51 7 et seq., as amended; California fiovernment Government Code (CfiC) Sections 11135-11139.5, 8 as amended; CfiC California Government Code Section 12940 (c), (h) (1), (i), and (j); CfiC California Government Code Section 4450; 9 Title 22, California Code of Regulations (CCR) Sections 98000-98413; Title 2424 of the California Code of Regulations, 10 CCR Section 3105A(e); the XxxxxxxDymally-Xxxxxxxx Allatorre Bilingual Services Act (CfiC Section 11 California Government Code Sections 7290-7299.8); Section 1808 of the Removal of Barriers to Interethnic Adoption 12 Act of 1996; and other applicable Federal and State laws, as well as their 13 implementing regulations (including Title 45 CFR Code of Federal Regulations (CFR) Parts 80, 84, and 91; Title , 7 14 CFR Part 15; , and Title 28 CFR Part 42), and any other law pertaining to Equal 15 Employment Opportunity, Affirmative Action and Nondiscrimination as each may 16 now exist or be hereafter amended. CONTRACTOR HASC shall not implement any 17 administrative methods or procedures which would have a discriminatory effect 18 or which would violate the California Department of Social Services (CDSS) 19 Manual of Policies and Procedures (MPP) Division 21, Chapter 21-100. If there 20 are any violations of this paragraph, CDSS shall have the right to invoke 21 fiscal sanctions or other legal remedies in accordance with WIC Section 10605, 22 or fiovernment Government Code Sections 11135-11139.5, or any other laws, or the issue may 23 be referred to the appropriate Federal agency for further compliance action 24 and enforcement of Subparagraph 10.6 XII.F et seq. 25 10.6.2 CONTRACTOR 2. HASC shall provide any and all clients desirous of 26 filing a formal complaint any and all information as appropriate: 27 10.6.2.1 a. Pamphlet: “"Your Rights Under California Welfare 28 Programs” " (PUB 13). 1 10.6.2.2 ) b. Discrimination Complaint Form 2 10.6.2.3 Civil Rights Contacts: 3 County Civil Rights Contact: 4 Orange County Social Services Agency 5 Program Integrity 6 Attn: Civil Rights Coordinator 7 P.O. Box 22001 8 Santa Ana, CA 00000-0000 9 Telephone: (000) 000-0000 10 State Civil Rights Contact: 11 California Department of Social Services 12 Civil Rights Bureau 13 P.O. Box 944243, M.S. 15-70 14 Sacramento, CA 94244-2430 15 Federal Civil Rights Contact: 16 U.S. Department of Health and Human Services 17 Office of Civil Rights 00 00 X.X. Xxxxx, Xxxx 000 19 San Francisco, CA 94102Form

Non-Discrimination in Service Delivery. 2 4 10.6.1 CONTRACTOR shall comply with Titles Title VI and VII of the 3 5 Civil Rights Act of 1964, as amended; Section 504 of the Rehabilitation Act of 4 6 1973, as amended; the Age Discrimination Act of 1975, as amended; the Food 6 8 the Americans with Disabilities Act of 1990; California Civil Code Section 51 7 9 et seq., as amended; California fiovernment Code Sections (CfiC) Sections 11135-11139.5, 8 10 as amended; CfiC Section 12940 (c), (h) (1), (i), and (j); CfiC Section 4450; 9 11 Title 22, California Code of Regulations (CCR) Sections 98000-98413; Title 24, 10 12 CCR Section 3105A(e); the XxxxxxxDymally-Xxxxxxxx Allatorre Bilingual Services Act (CfiC 13 Section 11 7290-7299.8); Section 1808 of the Removal of Barriers to Interethnic 14 Adoption 12 Act of 1996; and other applicable Federal and State laws, as well as 15 their 13 implementing regulations (including Title 45 CFR Code of Federal Regulations 16 (CFR) Parts 80, 84, and 91; , Title 7 14 CFR Part 15; , and Title 28 CFR Part 42), 17 and any other law pertaining to Equal 15 Employment Opportunity, Affirmative 18 Action and Nondiscrimination as each may 16 now exist or be hereafter amended. 19 CONTRACTOR shall not implement any 17 administrative methods or procedures which 20 would have a discriminatory effect 18 or which would violate the California 21 Department of Social Services (CDSS) 19 Manual of Policies and Procedures (MPP) 22 Division 21, Chapter 21-100. If there 20 are any violations of this paragraphParagraph, 23 CDSS shall have the right to invoke 21 fiscal sanctions or other legal remedies 24 in accordance with WIC Section 10605, 22 or fiovernment Code CfiC Sections 11135-11139.5, or any 25 other laws, or the issue may 23 be referred to the appropriate Federal agency for 26 further compliance action 24 and enforcement of Subparagraph 10.6 et seq. 25 . 27 /// 28 /// 1 2 10.6.2 CONTRACTOR shall provide any and all clients Participants desirous of 26 filing a formal complaint any and all information as appropriate: 27 3 10.6.2.1 Pamphlet: “Your Rights Under California Welfare 28 4 Programs” (PUB 13). 1 ) 5 10.6.2.2 Discrimination Complaint Form 2 6 10.6.2.3 Civil Rights Contacts: 3 7 County Civil Rights Contact: 4 8 Orange County Social Services Agency 5 9 Program Integrity 6 10 Attn: Civil Rights Coordinator 7 P.O. Box 22001 8 Santa Ana11 X.X. Xxx 00000 00 Xxxxx Xxx, CA XX 00000-0000 9 13 Telephone: (000) 000-0000 10 14 State Civil Rights Contact: 11 15 California Department of Social Services 12 16 Civil Rights Bureau 13 17 P.O. Box 944243, M.S. 15-70 14 Sacramento18 Xxxxxxxxxx, CA 94244XX 00000-2430 15 0000 19 Federal Civil Rights Contact: 16 20 U.S. Department of Health and Human Services 17 21 Office of Civil Rights 00 00 X.X. Xxxxx22 50 U.N. Plaza, Xxxx 000 19 San FranciscoRoom 322 23 Xxx Xxxxxxxxx, CA 94102XX 00000 24 25 /// 26 /// 27 /// 28 ///

Non-Discrimination in Service Delivery. 2 10.6.1 CONTRACTOR shall comply with Titles VI and VII of the 3 7 Civil Rights Act of 1964, as amended; Section 504 of the Rehabilitation Act of 4 8 1973, as amended; the Age Discrimination Act of 1975, as amended; the Food 6 10 the Americans with Disabilities Act of 1990; California Civil Code Section 51 7 11 et seq., as amended; California fiovernment Code (CfiC) Sections 11135-11139.5, 8 12 as amended; CfiC Section 12940 (c), (h) (1), (i), and (j); CfiC Section 4450; 9 13 Title 22, California Code of Regulations (CCR) Sections 98000-98413; Title 24, 10 14 CCR Section 3105A(e); the Xxxxxxx-Xxxxxxxx Bilingual Services Act (CfiC Section 11 15 7290-7299.8); Section 1808 of the Removal of Barriers to Interethnic Adoption 12 16 Act of 1996; and other applicable Federal and State laws, as well as their 13 17 implementing regulations (including Title 45 CFR Parts 80, 84, and 91; Title 7 14 18 CFR Part 15; and Title 28 CFR Part 42), and any other law pertaining to Equal 15 19 Employment Opportunity, Affirmative Action and Nondiscrimination as each may 16 20 now exist or be hereafter amended. CONTRACTOR shall not implement any 17 21 administrative methods or procedures which would have a discriminatory effect 18 22 or which would violate the California Department of Social Services (CDSS) 19 23 Manual of Policies and Procedures (MPP) Division 21, Chapter 21-100. If there 20 24 are any violations of this paragraphParagraph, CDSS shall have the right to invoke 21 25 fiscal sanctions or other legal remedies in accordance with WIC Section 10605, 22 26 or fiovernment Code CfiC Sections 11135-11139.5, or any other laws, or the issue may 23 be referred 27 to the appropriate Federal agency for further compliance action 24 and 28 enforcement of Subparagraph 10.6 9.6 et seq. 25 10.6.2 . 1 9.6.2 CONTRACTOR shall provide any and all clients desirous of 26 2 filing a formal complaint any and all information as appropriate: 27 10.6.2.1 Pamphlet: “Your Rights Under California Welfare 28 4 Programs” (PUB 13). 1 10.6.2.2 ) 5 9.6.2.2 Discrimination Complaint Form 2 10.6.2.3 6 9.6.2.3 Civil Rights Contacts: 3 7 County Civil Rights Contact: 4 8 Orange County Social Services Agency 5 9 Program Integrity 6 10 Attn: Civil Rights Coordinator 7 P.O. Box 22001 8 Santa Ana11 X.X. Xxx 00000 00 Xxxxx Xxx, CA XX 00000-0000 9 13 Telephone: (000) 000-0000 10 14 State Civil Rights Contact: 11 15 California Department of Social Services 12 16 Civil Rights Bureau 13 17 P.O. Box 944243, M.S. 15-70 14 Sacramento18 Xxxxxxxxxx, CA 94244XX 00000-2430 15 0000 19 Federal Civil Rights Contact: 16 20 U.S. Department of Health and Human Services 17 21 Office of Civil Rights 00 00 X.X. Xxxxx22 50 U.N. Plaza, Xxxx 000 19 San FranciscoRoom 322 23 Xxx Xxxxxxxxx, CA 94102XX 00000

Non-Discrimination in Service Delivery. 2 10.6.1 9.4.1 CONTRACTOR shall comply with Titles VI and VII of the 3 Civil Rights Act of 1964, as amended; Section 504 of the Rehabilitation Act of 4 1973, as amended; the Age Discrimination Act of 1975, as amended; the Food 6 Stamp Act of 1977, as amended, and in particular 7 CFR section 272.6; Title II of the Americans with Disabilities Act of 1990, as amended; California Civil WDM0321 Page 9 of 41 May 17, 2021 Code Section 51 7 et seq., as amended; California fiovernment Government Code (CfiCCGC) Sections 11135-11139.5, 8 as amended; CfiC CGC Section 12940 (c), (h) (1), (i), and (j); CfiC CGC Section 4450; 9 Title 22, California Code of Regulations (CCR) Sections 98000-98413; Title 24, 10 CCR Section 3105A(e); the Xxxxxxx-Xxxxxxxx Bilingual Services Act (CfiC CGC Section 11 7290-7299.8); Section 1808 of the Removal of Barriers to Interethnic Adoption 12 Act of 1996; and other applicable Federal federal and State laws, as well as their 13 implementing regulations (including Title 45 CFR Parts 80, 84, and 91; Title 7 14 CFR Part 15; and Title 28 CFR Part 42), and any other law pertaining to Equal 15 Employment Opportunity, Affirmative Action Action, and Nondiscrimination Nondiscrimination, as each may 16 now exist or be hereafter amended. CONTRACTOR shall not implement any 17 administrative methods or procedures which would have a discriminatory effect 18 or which would violate the California Department of Social Services (CDSS) 19 Manual of Policies and Procedures (MPP) Division 21, Chapter 21-100. If there 20 are any violations of this paragraphParagraph, CDSS shall have the right to invoke 21 fiscal sanctions or other legal remedies in accordance with WIC Section 10605, 22 or fiovernment Code CGC Sections 11135-11139.5, or any other laws, or the issue may 23 be referred to the appropriate Federal federal agency for further compliance action 24 and enforcement of Subparagraph 10.6 9.4 et seq. 25 10.6.2 9.4.2 CONTRACTOR shall provide any and all clients desirous of 26 filing a formal complaint any and all information as appropriate: 27 10.6.2.1 : Pamphlet: “Your Rights Under California Welfare 28 Programs” (PUB 13). 1 10.6.2.2 ) Discrimination Complaint Form 2 10.6.2.3 Civil Rights Contacts: 3 County Civil Rights Contact: 4 Orange County Social Services Agency 5 Program Integrity 6 Attn: Civil Rights Coordinator 7 P.O. Box 22001 8 Santa AnaX.X. Xxx 00000 Xxxxx Xxx, CA XX 00000-0000 9 WDM0321 Page 10 of 41 May 17, 2021 Telephone: (000) 000-0000 10 State Civil Rights Contact: 11 California Department of Social Services 12 Civil Rights Bureau 13 P.O. Box 944243, M.S. 15M/S 8-16-70 14 SacramentoXxxxxxxxxx, CA 94244XX 00000-2430 15 Federal 0000 Telephone: (000) 000-0000 Toll Free: (000) 000-0000 Office for Civil Rights Contact: 16 U.S. Department of Health and Human Services 17 Office of 00 0xx Xxxxxx, Xxxxx 0-000 Xxx Xxxxxxxxx, XX 00000 Customer Response Center: (000) 000-0000 9.4.3 The following websites provide Civil Rights 00 00 X.X. Xxxxxinformation, Xxxx 000 19 San Francisco, CA 94102publications and/or forms: .pdf (Pub 470 - Your rights Under Adult Protective Services) xxxx://xxx.xxxx.xx.xxx/inforesources/Civil-Rights/Your- Rights-Under-California-Welfare-Program (Pub 13 – Your Rights Under California Welfare Programs) xxxx://xxx.xxxxx.xxx/about/services/contact/complaints/comply (SSA Contractor and Vendor Compliance page)

Non-Discrimination in Service Delivery. 2 10.6.1 3 8.6.1 CONTRACTOR shall comply with Titles VI and VII of the 3 4 Civil Rights Act of 1964, as amended; Section 504 of the Rehabilitation Act of 4 5 1973, as amended; the Age Discrimination Act of 1975, as amended; the Food 6 7 the Americans with Disabilities Act of 1990; California Civil Code Section 51 7 8 et seq., as amended; California fiovernment Government Code (CfiCCGC) Sections 11135-11139.5, 8 9 as amended; CfiC CGC Section 12940 (c), (h) (1), (i), and (j); CfiC CGC Section 4450; 9 10 Title 22, California Code of Regulations (CCR) Sections 98000-98413; Title 24, 10 11 CCR Section 3105A(e); the Xxxxxxx-Xxxxxxxx Bilingual Services Act (CfiC CGC Section 11 12 7290-7299.8); Section 1808 of the Removal of Barriers to Interethnic Adoption 12 13 Act of 1996; and other applicable Federal and State laws, as well as their 13 14 implementing regulations (including Title 45 CFR Parts 80, 84, and 91; Title 7 14 15 CFR Part 15; and Title 28 CFR Part 42), and any other law pertaining to Equal 15 16 Employment Opportunity, Affirmative Action Action, and Nondiscrimination as each may 16 17 now exist or be hereafter amended. CONTRACTOR shall not implement any 17 18 administrative methods or procedures which would have a discriminatory effect 18 19 or which would violate the California Department of Social Services (CDSS) 19 20 Manual of Policies and Procedures (MPP) Division 21, Chapter 21-100. If there 20 21 are any violations of this paragraphParagraph, CDSS shall have the right to invoke 21 22 fiscal sanctions or other legal remedies in accordance with WIC Section 10605, 22 23 or fiovernment Code CGC Sections 11135-11139.5, or any other laws, or the issue may 23 be referred 24 to the appropriate Federal agency for further compliance action 24 and 25 enforcement of Subparagraph 10.6 8.6 et seq. 25 10.6.2 26 8.6.2 CONTRACTOR shall provide any and all clients desirous of 26 27 filing a formal complaint any and all information as appropriate: 27 10.6.2.1 28 8.6.2.1 Pamphlet: “Your Rights Under California 1 Welfare 28 Programs” (PUB 13). 1 10.6.2.2 ) 2 8.6.2.2 Discrimination Complaint Form 2 10.6.2.3 3 8.6.2.3 Civil Rights Contacts: 3 4 County Civil Rights Contact: 4 5 Orange County Social Services Agency 5 6 Program Integrity 6 7 Attn: Civil Rights Coordinator 7 P.O. Box 22001 8 Santa AnaX.X. Xxx 00000 0 Xxxxx Xxx, CA XX 00000-0000 9 10 Telephone: (000) 000-0000 10 11 State Civil Rights Contact: 11 12 California Department of Social Services 12 13 Civil Rights Bureau 13 14 P.O. Box 944243, M.S. 15-70 14 Sacramento15 Xxxxxxxxxx, CA 94244XX 00000-2430 15 0000 16 Federal Civil Rights Contact: 16 17 U.S. Department of Health and Human Services 17 18 Office of Civil Rights 00 00 X.X. Xxxxx, Xxxx 000 19 San Francisco, CA 94102Rights

Non-Discrimination in Service Delivery. 2 10.6.1 CONTRACTOR shall comply with Titles VI and VII of the 3 Civil Rights Act of 1964, as amended; Section 504 of the Rehabilitation Act of 4 1973, as amended; the Age Discrimination Act of 1975, as amended; the Food 6 Stamp Act of 1977, as amended, and in particular 7 CFR section 272.6; Title II of the Americans with Disabilities Act of 1990, as amended; California Civil Code Section 51 7 et seq., as amended; California fiovernment Government Code (CfiCCGC) Sections 11135-11139.5, 8 as amended; CfiC CGC Section 12940 (c), (h) (1), (i), and (j); CfiC CGC Section 4450; 9 Title 22, California Code of Regulations (CCR) Sections 98000-98413; Title 24, 10 CCR Section 3105A(e); the Xxxxxxx-Xxxxxxxx Bilingual Services Act (CfiC CGC Section 11 7290-7299.8); Section 1808 of the Removal of Barriers to Interethnic Adoption 12 Act of 1996; and other applicable Federal federal and State laws, as well as their 13 implementing regulations (including Title 45 CFR Parts 80, 84, and 91; Title 7 14 CFR Part 15; and Title 28 CFR Part 42), and any other law pertaining to Equal 15 Employment Opportunity, Affirmative Action Action, and Nondiscrimination Nondiscrimination, as each may 16 now exist or be hereafter amended. CONTRACTOR shall not implement any 17 administrative methods or procedures which would have a discriminatory effect 18 or which would violate the California Department of Social Services (CDSS) 19 CDSS Manual of Policies and Procedures (MPP) Division 21, Chapter 21-100. If there 20 are any violations of this paragraphParagraph, CDSS shall have the right to invoke 21 fiscal sanctions or other legal remedies in accordance with WIC Section 10605, 22 or fiovernment Code CGC Sections 11135-11139.5, or any other laws, or the issue may 23 be referred to the appropriate Federal federal agency for further compliance action 24 and enforcement of Subparagraph 10.6 7.4 et seq. 25 10.6.2 . CONTRACTOR shall provide any and all clients desirous of 26 filing a formal complaint any and all information as appropriate: 27 10.6.2.1 : Pamphlet: “Your Rights Under California Welfare 28 Programs” (PUB 13). 1 10.6.2.2 ) Discrimination Complaint Form 2 10.6.2.3 Civil Rights Contacts: 3 County Civil Rights Contact: 4 Contacts:‌ Orange County Social Services Agency 5 Program Integrity 6 Attn: Civil Rights Coordinator 7 P.O. Box 22001 8 Santa AnaX.X. Xxx 00000 Xxxxx Xxx, CA XX 00000-0000 9 Telephone: (000) 000-0000 10 State Civil Rights Contact: 11 California Department of Social Services 12 Civil Rights Bureau 13 P.O. Box 944243, M.S. 158-16-70 14 SacramentoXxxxxxxxxx, CA 94244XX 00000-2430 15 Federal 0000 Telephone: (000) 000-0000 Toll Free: (000) 000-0000 Office of Civil Rights Contact: 16 U.S. Department of Health and Human Services 17 Office of 00 0xx Xxxxxx, Xxxxx 0-000 8. NOTICES‌‌‌‌‌ Xxx Xxxxxxxxx, XX 00000 Customer Response Center: (000) 000-0000 The following websites provide Civil Rights 00 00 X.X. Xxxxxinformation, Xxxx publications and/or forms: .pdf (Pub 470 - Your rights Under Adult Protective Services) xxxx://xxx.xxxx.xx.xxx/inforesources/Civil-Rights/Your- Rights-Under-California-Welfare-Program (Pub 13 – Your Rights Under California Welfare Programs) xxxx://xxx.xxxxx.xxx/about/services/contact/complaints/comply (SSA Contractor and Vendor Compliance page) 8.1 All notices, requests, claims, correspondence, reports, statements authorized or required by this Agreement, and/or other communications shall be addressed as follows:‌ COUNTY: County of Orange Social Services Agency Contracts Services 000 19 San FranciscoX. Xxxxx Xxxxxxx Xxxx, CA 94102Xxxxx 000 Xxxxxx, XX 00000 CONTRACTOR: [Contractor’s Name] [Mailing Address] [City, State, Zip Code] 8.2 All notices shall be deemed effective when in writing and when: Deposited in the United States mail, first class postage prepaid and addressed as shown in the Subparagraph 8.1; Sent by Email; Faxed and transmission confirmed; or Accepted by U.S. Postal Services Express Mail, Federal Express, United Parcel Service, or any other expedited delivery service. 8.3 The parties each may designate by written notice from time to time, in the manner aforesaid, any change in the address to which notices must be sent.

Non-Discrimination in Service Delivery. 2 10.6.1 ‌ 10.4.1 CONTRACTOR shall comply with Titles VI and VII of the 3 Civil Rights Act of 1964, as amended; Section 504 of the Rehabilitation Act of 4 1973, as amended; the Age Discrimination Act of 1975, as amended; the Food 6 Stamp Act of 1977, as amended, and in particular 7 CFR Section 272.6; Title II of the Americans with Disabilities Act of 1990, as amended; California Civil Code Section 51 7 et seq., as amended; California fiovernment Government Code (CfiCCGC) Sections 11135-11135- 11139.5, 8 as amended; CfiC CGC Section 12940 (c), (h) (1), (i), and (j); CfiC CGC Section 4450; 9 Title 22, California Code of Regulations (CCR) Sections 98000-98413; Title 24, 10 CCR Section 3105A(e); the Xxxxxxx-Xxxxxxxx Bilingual Services Act (CfiC CGC Section 11 7290-7299.8); Section 1808 of the Removal of Barriers to Interethnic Adoption 12 Act of 1996; and other applicable Federal federal and State laws, as well as their 13 implementing regulations (including Title 45 CFR Parts 80, 84, and 91; Title 7 14 CFR Part 15; and Title 28 CFR Part 42), and any other law pertaining to Equal 15 Employment Opportunity, Affirmative Action Action, and Nondiscrimination Nondiscrimination, as each may 16 now exist or be hereafter amended. CONTRACTOR shall not implement any 17 administrative methods or procedures which would have a discriminatory effect 18 or which would violate the California Department of Social Services (CDSS) 19 CDSS Manual of Policies and Procedures (MPP) Division 21, Chapter 21-100. If there 20 are any violations of this paragraphParagraph, CDSS shall have the right to invoke 21 fiscal sanctions or other legal remedies in accordance with WIC Section 10605, 22 or fiovernment Code CGC Sections 11135-11139.5, or any other laws, or the issue may 23 be referred to the appropriate Federal federal agency for further compliance action 24 and enforcement of Subparagraph 10.6 10.4 et seq. 25 10.6.2 10.4.2 CONTRACTOR shall provide any and all clients desirous of 26 filing a formal complaint any and all information as appropriate: 27 10.6.2.1 : Pamphlet: “Your Rights Under California Welfare 28 Programs” (PUB 13). 1 10.6.2.2 ) Discrimination Complaint Form 2 10.6.2.3 Civil Rights Contacts: 3 County Civil Rights Contact: 4 Contacts:‌ Orange County Social Services Agency 5 Program Integrity 6 Attn: Civil Rights Coordinator 7 P.O. Box 22001 8 Santa Ana, CA 00000-0000 9 Telephone: (000) 000-0000 10 State Civil Rights Contact: 11 California Department of Social Services 12 Civil Rights Bureau 13 P.O. Box 944243, M.S. 15-70 14 Sacramento, CA 94244-2430 15 Federal Civil Rights Contact: 16 U.S. Department of Health and Human Services 17 Office of Civil Rights 00 00 X.X. Xxxxx, Xxxx 000 19 San Francisco, CA 94102Coordinator