Common use of Notification of Loss or Damage Clause in Contracts

Notification of Loss or Damage. 16.1 For goods which we deliver, you must give us detailed notice in writing of any loss and damage within seven days of delivery by us. 16.2 With regards to misplaced items, or ascertaining the proximate cause of damage, we would request that we are notified within seven working days, when the events are more easily investigated. 16.3 In any claim for loss or damage under this clause 16, any estimate of the value of the goods which you have provided to us, whether for the purposes of insurance or otherwise, will be evidence that the total value of the goods did not exceed that estimate at the time of loss or damage. 16.4 When collection is made from our premises, it is imperative that you or your authorised person/s inspect your goods thoroughly before departure and note any loss or damage on the collection paperwork at the time. We will be unable to consider claims retrospectively once the goods have left our premises. 16.5 The time limits contained in 16.1 and 16.2 and 16.4 are essential.