Common use of Obtaining Warranty Performance Clause in Contracts

Obtaining Warranty Performance. If the Customer has a justified claim covered by this “Limited Warranties for PV Modules”, an immediate notification directly to Phono Solar shall be filed by mailing a registered letter in writing to the address of Phono Solar listed hereunder, or by, sending an email letter to the email account of Phono Solar Service Center listed hereunder as soon as becoming aware of the circumstances which constitute a warranty case. Together with the notification, the Customer should enclose the following information: ◼ The necessary contact information of the Customer, including its name, address, telephone, email, etc., ◼ The corresponding serial number of the Product(s) ◼ The date on which the Product(s) have been delivered and installed ◼ The pictures of the defective Module which show the defect and/or the pictures which show the shadowing situation at the installation location The timely receipt of the notification by Phono Solar shall be decisive. The return of any PV-modules will not be accepted unless prior written authorization for the return and evaluation of the claimed defect has been given by Phono Solar. To the extent necessary for processing the return request Phono Solar or its authorized person shall be given commercially reasonable access to the Product(s) for inspection and analysis of the claimed defect. In connection with both the “Limited Product Warranties” and “Limited Peak Power Warranties”, Phono Solar shall reimburse Customer for reasonable, customary and documented transportation charges by sea freight for both the return of the Product(s) and reshipment of any repaired or replaced Product(s), only if this cost is authorized by Phono Solar customer service department.

Obtaining Warranty Performance. If the Customer has a justified claim covered by this “Limited Warranties for PV Modules”, an immediate notification directly to Phono Solar shall be filed by mailing a registered letter in writing to the address of Phono Solar listed hereunder, or by, sending an email letter to the email account of Phono Solar Service Center listed hereunder as soon as within Ten (10) weeks after becoming aware of the circumstances which constitute a warranty case. Together with the notification, the Customer should enclose the following information: ◼  The necessary contact information name and address of the Customer, including its name, address, telephone, email, etc., ◼ Customer  The corresponding serial number of the Product(s) ◼  The date on which the Product(s) have been delivered and installed ◼  The pictures of the defective Module which show the defect and/or the pictures which show the shadowing situation at the installation location The timely receipt of the notification by Phono Solar shall be decisive. The return of any PV-modules will not be accepted unless prior written authorization for the return and evaluation of the claimed defect has been given by Phono Solar. To the extent necessary for processing the return request Phono Solar or its authorized person shall be given commercially reasonable access to the Product(s) for inspection and analysis of the claimed defect. In connection with both the “Limited Product Warranties” and “Limited Peak Power Warranties”, Phono Solar shall reimburse Customer for reasonable, customary and documented transportation charges by sea freight for both the return of the Product(s) and reshipment of any repaired or replaced Product(s), only if this cost is authorized by Phono Solar customer service department.

Obtaining Warranty Performance. If the Customer has a justified claim covered by this “Limited Warranties for PV Modules”, an immediate notification directly to Phono Solar shall be filed by mailing a registered letter in writing to the address of Phono Solar listed hereunder, or by, sending an email letter to the email account of Phono Solar Service Center listed hereunder as soon as within Ten (10) weeks after becoming aware of the circumstances which constitute a warranty case. Together with the notification, the Customer should enclose the following information: ◼  The necessary contact information name and address of the Customer, including its name, address, telephone, email, etc., ◼ Customer  The corresponding serial number of the Product(s) ◼  The date on which the Product(s) have been delivered and installed ◼  The pictures of the defective Module which show the defect and/or the pictures which show the shadowing situation at the installation location The timely receipt of the notification by Phono Solar shall be decisive. The return of any PV-modules will not be accepted unless prior written authorization for the return and evaluation of the claimed defect has been given by Phono Solar. To the extent necessary for processing the return request Phono Solar or its authorized person shall be given commercially reasonable access to the Product(s) for inspection and analysis of the claimed defect. In connection with both the “Limited Product Warranties” and “Limited Linear Peak Power Warranties”, Phono Solar shall reimburse Customer for reasonable, customary and documented transportation charges by sea freight for both the return of the Product(s) and reshipment of any repaired or replaced Product(s), only if this cost is authorized by Phono Solar customer service department.

Obtaining Warranty Performance. If the Customer has a justified claim covered by this “Limited Warranties for Dual Glass PV Modules”, an immediate notification directly to Phono Solar shall be filed by mailing a registered letter in writing to the address of Phono Solar listed hereunder, or by, sending an email letter to the email account of Phono Solar Service Center listed hereunder as soon as becoming aware of the circumstances which constitute a warranty case. Together with the notification, the Customer should enclose the following information: ◼ The necessary contact information of the Customer, including its name, address, telephone, email, etc., ◼ The corresponding serial number of the Product(s) ◼ The date on which the Product(s) have been delivered and installed ◼ The pictures of the defective Module which show the defect and/or the pictures which show the shadowing situation at the installation location The timely receipt of the notification by Phono Solar shall be decisive. The return of any PV-modules will not be accepted unless prior written authorization for the return and evaluation of the claimed defect has been given by Phono Solar. To the extent necessary for processing the return request Phono Solar or its authorized person shall be given commercially reasonable access to the Product(s) for inspection and analysis of the claimed defect. In connection with both the “Limited Product Warranties” and “Limited Linear Peak Power Warranties”, Phono Solar shall reimburse Customer for reasonable, customary and documented transportation charges by sea freight for both the return of the Product(s) and reshipment of any repaired or replaced Product(s), only if this cost is authorized by Phono Solar customer service department, but the customs clearance fee will be undertaken by the end buyer.

Obtaining Warranty Performance. If the Customer has a justified claim covered by this “Limited Warranties for PV Modules”, an immediate notification directly to Phono Solar shall be filed by mailing a registered letter in writing to the address of Phono Solar listed hereunder, or by, sending an email letter to the email account of Phono Solar Service Center listed hereunder as soon as becoming aware of the circumstances which constitute a warranty case. Together with the notification, the Customer should enclose the following information: ◼  The necessary contact information of the Customer, including its name, address, telephone, email, etc., ◼  The corresponding serial number of the Product(s) ◼  The date on which the Product(s) have been delivered and installed ◼  The pictures of the defective Module which show the defect and/or the pictures which show the shadowing situation at the installation location The timely receipt of the notification by Phono Solar shall be decisive. The return of any PV-modules will not be accepted unless prior written authorization for the return and evaluation of the claimed defect has been given by Phono Solar. To the extent necessary for processing the return request Phono Solar or its authorized person shall be given commercially reasonable access to the Product(s) for inspection and analysis of the claimed defect. In connection with both the “Limited Product Warranties” and “Limited Peak Power Warranties”, Phono Solar shall reimburse Customer for reasonable, customary and documented transportation charges by sea freight for both the return of the Product(s) and reshipment of any repaired or replaced Product(s), only if this cost is authorized by Phono Solar customer service department.

Obtaining Warranty Performance. If the Customer has a justified claim covered by this “Limited Warranties for PV Modules”, an immediate notification directly to Phono Solar shall be filed by mailing a registered letter in writing to the address of Phono Solar listed hereunder, or by, sending an email letter to the email account of Phono Solar Service Center listed hereunder as soon as within Ten (10) weeks after becoming aware of the circumstances which constitute a warranty case. Together with the notification, the Customer should enclose the following information: ◼ The necessary contact information name and address of the Customer, including its name, address, telephone, email, etc., Customer ◼ The corresponding serial number of the Product(s) ◼ The date on which the Product(s) have been delivered and installed ◼ The pictures of the defective Module which show the defect and/or the pictures which show the shadowing situation at the installation location The timely receipt of the notification by Phono Solar shall be decisive. The return of any PV-modules will not be accepted unless prior written authorization for the return and evaluation of the claimed defect has been given by Phono Solar. To the extent necessary for processing the return request Phono Solar or its authorized person shall be given commercially reasonable access to the Product(s) for inspection and analysis of the claimed defect. In connection with both the “Limited Product Warranties” and “Limited Peak Power Warranties”, Phono Solar shall reimburse Customer for reasonable, customary and documented transportation charges by sea freight for both the return of the Product(s) and reshipment of any repaired or replaced Product(s), only if this cost is authorized by Phono Solar customer service department.