Common use of Obtaining Warranty Service Clause in Contracts

Obtaining Warranty Service. To receive warranty service, you must (1) first follow the procedures outlined below, in the product manual and in online help resources, and (2) if these procedures do not resolve the problem, contact Samsung at the number provided below for problem determination and service procedures. Warranty service can only be performed by a Samsung authorized service center, except that such a center need not be used for the installation of replacement parts at your expense in the event that a warranty labor coverage period has expired but a warranty parts coverage period remains in effect. Samsung will not reimburse for any service performed by others. The original dated bill of sale, or a substitute proof of purchase acceptable at Samsung’s sole option in accordance with applicable law, must be presented upon request as proof of purchase to Samsung or Samsung’s authorized service center. If limited warranty service is required, Samsung will issue an authorization number. Samsung will not accept returns without this authorization number. If return of the product is required, you must ship the product to the specified Samsung authorized service center in its original or equivalent packaging. Samsung will ship the repaired or replaced product to you if the address is located in the United States. You are responsible for backing-up all system and applications software and data and disabling any security passwords before services are performed, removing any data before parts or products are returned, and for reinstalling all software, data and passwords. SAMSUNG SHALL NOT BE LIABLE FOR THE LOSS OR DESTRUCTION OF DATA OR MEDIA RESULTING FROM THE USE OR SERVICE OF THIS PRODUCT, WHETHER DUE TO VIRUS ISSUES OR OTHERWISE, OR ANY FAILURE TO SECURE ALL PROGRAMS AND DATA CONTAINED IN OR AFFECTED BY THE PRODUCT OR TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE PRODUCT.

Obtaining Warranty Service. To receive warranty service, you must (1) first follow the procedures outlined below, in the product manual and in online help resources, and (2) if these procedures do not resolve the problem, contact Samsung at the number provided below for problem determination and service procedures. Warranty service can only be performed by a Samsung authorized service center, except that such a center need not be used for the installation of replacement parts at your expense in the event that a warranty labor coverage period has expired but a warranty parts coverage period remains in effect. Samsung will not reimburse for any service performed by others. The original dated bill of sale, or a substitute proof of purchase acceptable at Samsung’s Samsung?s sole option in accordance with applicable law, must be presented upon request as proof of purchase to Samsung or Samsung’s Samsung?s authorized service center. If limited warranty service is required, Samsung will issue an authorization number. Samsung will not accept returns without this authorization number. If return of the product is required, you must ship the product to the specified Samsung authorized service center in its original or equivalent packaging. Samsung will ship the repaired or replaced product to you if the address is located in the United States. You are responsible for backing-up all system and applications software and data and disabling any security passwords before services are performed, removing any data before parts or products are returned, and for reinstalling all software, data and passwords. SAMSUNG SHALL NOT BE LIABLE FOR THE LOSS OR DESTRUCTION OF DATA OR MEDIA RESULTING FROM THE USE OR SERVICE OF THIS PRODUCT, WHETHER DUE TO VIRUS ISSUES OR OTHERWISE, OR ANY FAILURE TO SECURE ALL PROGRAMS AND DATA CONTAINED IN OR AFFECTED BY THE PRODUCT OR TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE PRODUCT.