Common use of On-site Service Clause in Contracts

On-site Service. If You purchased a Product that is covered by on-site warranty service in the continental United States or Canada, as indicated in the Warranty Reference Table, and the Product is located in the continental United States or Canada, for the period of time listed, You are entitled to on-site repair service during the Limited Warranty Period subject to the following terms and conditions:  On-site service is available only for Product located within 50 miles (in U.S.) or 80 km (in Canada) of the location of a third party authorized by Acer to perform on-site service. For Product locations not covered by on-site service, carry-in or mail-in warranty service is provided.  In circumstances where response time is specified, “Response” is defined as telephone contact between Acer and the end user for the purpose of identifying the repair issue and establishing a repair appointment. Certain response times may not be available where there are parts shortages or in any instances arising that are outside of Acer’s control.  Acer will attempt to resolve warranty issues over the telephone and you must provide reasonable assistance to attempt to resolve the issue with telephone support guidance before on-site service will be authorized. If telephone resolution is not possible, Acer will require your assistance in performing routine diagnostic procedures. At Acer’s discretion, if necessary, an Acer third party will be dispatched to your site to perform repair services as directed by Acer.  You must provide the proof of the place and date of purchase.

On-site Service. If You purchased a Product that is covered by on-site warranty service in the continental United States or Canada, as indicated in the Warranty Reference Table, and the Product is located in the continental United States or Canada, for the period of time listed, You are entitled to on-site repair service during the Limited Warranty Period subject to the following terms and conditions:  • On-site service is available only for Product located within 50 miles (in U.S.) or 80 km (in Canada) of the location of a third party authorized by Acer to perform on-site service. For Product locations not covered by on-site service, carry-in or mail-in warranty service is provided.  • In circumstances where response time is specified, “Response” is defined as telephone contact between Acer and the end user for the purpose of identifying the repair issue and establishing a repair appointment. Certain response times may not be available where there are parts shortages or in any instances arising that are outside of Acer’s control.  • Acer will attempt to resolve warranty issues over the telephone and you You must provide reasonable assistance to attempt to resolve the issue with telephone support guidance before on-site service will be authorized. If telephone resolution is not possible, Acer will require your assistance in performing routine diagnostic procedures. At Acer’s discretion, if necessary, an Acer third party representative will be dispatched to your site to perform repair services as directed by Acer.  • You must provide the Acer with proof of the place and date of purchasepurchase of your Product to receive on-site repair service. • If Acer decides that You need a replacement part(s) or replacement Product, Acer may require a credit card authorization or other security to receive replacement part(s) or Product.

On-site Service. If You purchased a Product that is covered by on-site warranty service in the continental United States or Canada, as indicated in the Warranty Reference Table, and the Product is located in the continental United States or Canada, for the period of time listed, You are entitled to on-site repair service during the Limited Warranty Period subject to the following terms and conditions:  On-site service is available only for Product located within 50 miles (in U.S.) or 80 km (in Canada) of the location of a third party authorized by Acer to perform on-site service. For Product locations not covered by on-site service, carry-in or mail-in warranty service is provided.  In circumstances where response time is specified, “Response” is defined as telephone contact between Acer and the end user for the purpose of identifying the repair issue and establishing a repair appointment. Certain response times may not be available where there are parts shortages or in any instances arising that are outside of Acer’s control.  Acer will attempt to resolve warranty issues over the telephone and you You must provide reasonable assistance to attempt to resolve the issue with telephone support guidance before on-site service will be authorized. If telephone resolution is not possible, Acer will require your assistance in performing routine diagnostic procedures. At Acer’s discretion, if necessary, an Acer third party representative will be dispatched to your site to perform repair services as directed by Acer.  You must provide the Acer with proof of the place and date of purchasepurchase of your Product to receive on-site repair service.  If Acer decides that You need a replacement part(s) or replacement Product, Acer may require a credit card authorization or other security to receive replacement part(s) or Product.

On-site Service. If You purchased a Product that is covered by on-site warranty service in the continental United States or Canada, as indicated in the Warranty Reference Table, and the Product is located in the continental United States or Canada, for the period of time listed, You are entitled to on-site repair service during the Limited Warranty Period subject to the following terms and conditions:  • On-site service is available only for Product located within 50 miles (in U.S.) or 80 km (in Canada) of the location of a third party authorized by Acer to perform on-site service. For Product locations not covered by on-site service, carry-in or mail-in warranty service is provided.  • In circumstances where response time is specified, “Response” is defined as telephone contact between Acer and the end user for the purpose of identifying the repair issue and establishing a repair appointment. Certain response times may not be available where there are parts shortages or in any instances arising that are outside of Acer’s control.  • Acer will attempt to resolve warranty issues over the telephone and you must provide reasonable assistance to attempt to resolve the issue with telephone support guidance before on-site service will be authorized. If telephone resolution is not possible, Acer will require your assistance in performing routine diagnostic procedures. At Acer’s discretion, if necessary, an Acer third party will be dispatched to your site to perform repair services as directed by Acer.  • You must provide the proof of the place and date of purchase.