On-site Service. Second Business Day. If a problem with Your product cannot be resolved via telephone or through a CRU, Your product will be repaired or replaced at Your location. A service provider technician will be dispatched to arrive at Your location within two business days. This Service is available during normal business hours, Monday through Friday, excluding holidays. You must provide a suitable working area for the disassembly and reassembly of the product. Some repairs may need to be completed at a service center. If so, the service provider will send the product to the service center at its expense and return the repaired or replacement product to You at its expense.
Appears in 5 contracts
Samples: Agreement Covers, Agreement Covers, Warranty Services Agreement
