Onboarding Exception. You acknowledge and agree that for the first thirty (30) days following the commencement date of a SOW, the Response Time commitments described in this Agreement will not apply to us, it being understood that there may be unanticipated downtime or delays due to our initial startup activities with you (the “Onboarding Exception”).
Onboarding Exception. You acknowledge and agree that for the first seventy-five (75) days following the commencement date of a SOW, the Response Time commitments described in this Agreement will not apply to RSI, it being understood that there may be unanticipated downtime or delays due to RSI’s initial startup activities with you (the “Onboarding Exception”).
Onboarding Exception. You acknowledge and agree that for the first thirty (30) days following the commencement date of a SOW, the Response Time commitments described in this Agreement will not apply to F1, it being understood that there may be unanticipated downtime or delays due to F1’s initial startup activities with you (the “Onboarding Exception”).
Onboarding Exception. You acknowledge and agree that for the first thirty (30) days following the commencement date of a SOW, the Response Time commitments described in this Agreement will not apply to Netlogix, it being understood that there may be unanticipated downtime or delays due to Netlogix’s initial startup activities with you (the “Onboarding Exception”).
Onboarding Exception. You acknowledge and agree that for the first thirty (30) days following the commencement date of a SOW, the Response Time commitments described in this Agreement will not apply to Verus, it being understood that there may be unanticipated downtime or delays due to Verus’s initial startup activities with you (the “Onboarding Exception”).