Common use of Operator Services (OS) and Directory Assistance (DA) Clause in Contracts

Operator Services (OS) and Directory Assistance (DA). Operator Services for local and toll assistance (for example, call completion, busy line verification and emergency interruption) and Directory Assistance (e.g., 411 calls) are provided as an element of Exchange Services offered for resale. GTE may brand this service as GTE .DSL will be billed in accordance with Appendix C. 5.6.1 If DSL requests branding or unbranding, GTE will provide such unbranding or rebranding with DSL’s name pursuant to Article VII, Section 12. 5.6.2 DSL will be billed a charge for unbranding or rebranding and customized routing as set forth in Article VII, Section 10.4 and additional charges specified in Article VII, Section 11.4. 5.6.3 For those offices that DSL has requested GTE to rebrand and/or unbrand OS and DA, GTE will provide it where GTE performs its own OS and DA service subject to capability and capacity limitations where customized routing is Currently Available. If GTE uses a third-party contractor to provide OS or DA, GTE will not provide branding nor will GTE negotiate it with a third party on behalf of DSL. DSL must negotiate with the third party. In these instances, DSL will need to purchase customized routing and dedicated trunking to differentiate its OS/DA traffic from GTE’s.

Operator Services (OS) and Directory Assistance (DA). Operator Services OS for local and toll assistance (for example, call completion, busy line verification and emergency interruption) and Directory Assistance DA (e.g., 411 calls) are provided as an element a part of Exchange Services offered for resale. GTE may brand this service as GTE .DSL .NEN will be billed in accordance with Appendix C.GTE’s retail tariff. 5.6.1 If DSL NEN requests branding or unbranding, GTE will provide such unbranding or rebranding with DSLNEN’s name pursuant to Article VII, Section 1211. 5.6.2 DSL NEN will be billed a charge for unbranding or rebranding and customized routing as set forth in Article VII, Section 10.4 11. and additional charges specified in Article VII, Section 11.4. 5.6.3 For those offices that DSL NEN has requested GTE to rebrand and/or unbrand OS and DA, GTE will provide it where GTE performs its own OS and DA service subject to capability and capacity limitations where customized routing is Currently Available. If GTE uses a third-party contractor to provide OS or DA, GTE will not provide branding nor will GTE negotiate it with a third party on behalf of DSLNEN. DSL NEN must negotiate with the third party. In these instances, DSL NEN will need to purchase customized routing and dedicated trunking to differentiate its OS/DA traffic from GTE’s.. nen-ne.doc – 6/99 1

Operator Services (OS) and Directory Assistance (DA). Operator Services OS for local and toll assistance (for example, call completion, busy line verification and emergency interruption) and Directory Assistance DA (e.g., 411 calls) are provided as an element a part of Exchange Services offered for resale. GTE may brand this service as GTE .DSL .NEN will be billed in accordance with Appendix C.GTE’s retail tariff. 5.6.1 If DSL NEN requests branding or unbranding, GTE will provide such unbranding or rebranding with DSLNEN’s name pursuant to Article VII, Section 1211. 5.6.2 DSL NEN will be billed a charge for unbranding or rebranding and customized routing as set forth in Article VII, Section 10.4 and 11.and additional charges specified in Article VII, Section 11.4. 5.6.3 For those offices that DSL NEN has requested GTE to rebrand and/or unbrand OS and DA, GTE will provide it where GTE performs its own OS and DA service subject to capability and capacity limitations where customized routing is Currently Available. If GTE uses a third-party contractor to provide OS or DA, GTE will not provide branding nor will GTE negotiate it with a third party on behalf of DSLNEN. DSL NEN must negotiate with the third party. In these instances, DSL NEN will need to purchase customized routing and dedicated trunking to differentiate its OS/DA traffic from GTE’s.

Operator Services (OS) and Directory Assistance (DA). Operator Services for local and toll assistance (for example, call completion, busy line verification and emergency interruption) and Directory Assistance (e.g., 411 calls) are provided as an element of Exchange Services offered for resale. GTE may brand this service as GTE .DSL .QTC will be billed in accordance with Appendix C. 5.6.1 If DSL QTC requests branding or unbranding, GTE will provide such unbranding or rebranding with DSLQTC’s name pursuant to Article VII, Section 12. 5.6.2 DSL QTC will be billed a charge for unbranding or rebranding and customized routing as set forth in Article VII, Section 10.4 and additional charges specified in Article VII, Section 11.4. 5.6.3 For those offices that DSL QTC has requested GTE to rebrand and/or unbrand OS and DA, GTE will provide it where GTE performs its own OS and DA service subject to capability and capacity limitations where customized routing is Currently Available. If GTE uses a third-party contractor to provide OS or DA, GTE will not provide branding nor will GTE negotiate it with a third party on behalf of DSLQTC. DSL QTC must negotiate with the third party. In these instances, DSL QTC will need to purchase customized routing and dedicated trunking to differentiate its their OS/DA traffic from GTE’s.

Operator Services (OS) and Directory Assistance (DA). Operator Services OS for local and toll assistance (for example, call completion, busy line verification and emergency interruption) and Directory Assistance DA (e.g., 411 calls) are provided as an element a part of Exchange Services offered for resale. GTE may brand this service as GTE .DSL .NEN will be billed in accordance with Appendix C.GTE’s retail tariff. 5.6.1 If DSL NEN requests branding or unbranding, GTE will provide such unbranding or rebranding with DSLNEN’s name pursuant to Article VII, Section 1211. 5.6.2 DSL NEN will be billed a charge for unbranding or rebranding and customized routing as set forth in Article VII, Section 10.4 11. and additional charges specified in Article VII, Section 11.4. 5.6.3 For those offices that DSL NEN has requested GTE to rebrand and/or unbrand OS and DA, GTE will provide it where GTE performs its own OS and DA service subject to capability and capacity limitations where customized routing is Currently Available. If GTE uses a third-party contractor to provide OS or DA, GTE will not provide branding nor will GTE negotiate it with a third party on behalf of DSLNEN. DSL NEN must negotiate with the third party. In these instances, DSL NEN will need to purchase customized routing and dedicated trunking to differentiate its OS/DA traffic from GTE’s.

Operator Services (OS) and Directory Assistance (DA). Operator Services for local and toll assistance (for example, call completion, busy line verification and emergency interruption) and Directory Assistance (e.g., 411 calls) are provided as an element of Exchange Services offered for resale. GTE may brand this service as GTE .DSL .SETI will be billed in accordance with Appendix C. 5.6.1 If DSL SETI requests branding or unbranding, GTE will provide such unbranding or rebranding with DSLSETI’s name pursuant to Article VII, Section 12. 5.6.2 DSL SETI will be billed a charge for unbranding or rebranding and customized routing as set forth in Article VII, Section 10.4 and additional charges specified in Article VII, Section 11.4. 5.6.3 For those offices that DSL SETI has requested GTE to rebrand and/or unbrand OS and DA, GTE will provide it where GTE performs its own OS and DA service subject to capability and capacity limitations where customized routing is Currently Available. If GTE uses a third-party contractor to provide OS or DA, GTE will not provide branding nor will GTE negotiate it with a third party on behalf of DSLSETI. DSL SETI must negotiate with the third party. In these instances, DSL SETI will need to purchase customized routing and dedicated trunking to differentiate its OS/DA traffic from GTE’s.