Our Complaints Policy. 18.1. We will aim to respond to your complaint the same day we receive it. If you’re not happy with our response, you can ask for your complaint to be escalated to our internal complaints team, who will be in touch within five working days. You can submit a here xxxxx://xxx.xxxxxxxx.xx.xx/complaints/
Appears in 6 contracts
Samples: www.neonreef.co.uk, www.neonreef.co.uk, www.neonreef.co.uk
Our Complaints Policy. 18.11. We will aim to respond to your complaint the same day we receive it. If you’re not happy with our response, you can ask for your complaint to be escalated to our internal complaints team, who will be in touch within five working days. You can submit a here xxxxx://xxx.xxxxxxxx.xx.xx/complaints/.
Appears in 2 contracts