OUR NORMAL SERVICE SUPPORT HOURS. 1.1 Normal telephone business support hours for both You and Your Yous are 9.00 am to 5.00 pm Monday through Friday excluding Public Holidays on 01206 675847. Special arrangements may apply to Easter, Christmas and New Year periods at Our discretion. 1.2 Pre-booked consultancy and training at Your head office or on site is available at an hourly rate premium of £75.00 plus applicable travel expenses.
Appears in 11 contracts
Samples: Framework Agreement, Framework Agreement, Access Payment Products Standard Terms and Conditions
OUR NORMAL SERVICE SUPPORT HOURS. 1.1 Normal telephone business support hours for both You and Your Yous customers are 9.00 am to 5.00 pm Monday through Friday excluding Public Holidays on 01206 675847. Special arrangements may apply to Easter, Christmas and New Year periods at Our discretion.
1.2 Pre-booked consultancy and training at Your head office or on site is available at an hourly rate premium of £75.00 plus applicable travel expenses.
Appears in 4 contracts
Samples: Framework Agreement, Framework Agreement, Framework Agreement
OUR NORMAL SERVICE SUPPORT HOURS. 1.1 Normal telephone telep hone business support hours for both You and Your Yous are 9.00 am to 5.00 pm Monday through Friday excluding Public Holidays on 01206 675847. Special arrangements may apply to Easter, Christmas and New Year periods at Our discretion.
1.2 Pre-booked consultancy and training at Your head office or on site is available at an hourly rate premium of £75.00 plus applicable travel expenses.
Appears in 1 contract
Samples: Access Payment Products Agreement
OUR NORMAL SERVICE SUPPORT HOURS. 1.1 1 .1 Normal telephone telep hone business support hours for both You and Your Yous are 9.00 am to 5.00 pm Monday through Friday excluding Public Holidays on 01206 675847. Special arrangements may apply to Easter, Christmas and New Year periods at Our discretion.
1.2 1 .2 Pre-booked consultancy and training at Your head office or on site is available at an hourly rate premium of £75.00 plus applicable ap plicable travel expenses.
Appears in 1 contract
Samples: Access Payment Products Agreement
