Participating Agency Administrator Sample Clauses

Participating Agency Administrator. Each Participating Agency must designate an Agency Administrator and a backup Agency Administrator responsible for the oversight of all activities that generate or have access to client data in the HMIS to ensure adherence to HMIS Policies and Procedures in this document. Changes to Agency Administrators must be reported to the HMIS Lead Agency within ten (10) business days. The Participating Agency Administrator shall be responsible for: • Reviewing the Participating Agency’s Privacy and Security Policies to ensure consistency with the HMIS Privacy and Security Policies and Procedures; • Providing oversight of all personnel who generate or have access to client data in the HMIS for HMIS Policy & Procedure compliance; • Serving as the primary contact between end-users and the HMIS System Administrator; • Providing Participating Agency technical support by troubleshooting data and escalating unresolved issues to the HMIS System Administrator; • Notifying members of their Participating Agency of any system-wide changes and other relevant information; • Offering training support to Participating Agency end-users when approved by the HMIS Lead Agency (ex. “Train-the-Trainer”); • Notifying the HMIS Lead Agency of Participating Agency personnel changes; • Monitoring compliance with standards of confidentiality and data collection, entry, and retrieval related to the HMIS; • Ensuring all authorized end-users are trained before being granted access to the system and are adhering to the HMIS User Agreement (Appendix C); • Ensuring Participating Agency adherence to internal Privacy and Security Policies and Procedures and contractual privacy and security procedures; • Making continuous efforts to detect violations of privacy and security of the HMIS and respond to any indication or report of violations; and • Providing the name and contact information of the Participating Agency’s Security Officer.
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