Percentage of Service Users Sample Clauses

Percentage of Service Users waiting no more than two months (62 days) from urgent GP referral to first definitive treatment for cancer* Operating standard of 85%
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Percentage of Service Users waiting no more than 62 days from referral from an NHS screening service to first definitive treatment for all cancers Operating standard of 90% See Annex F, 2019/20 Planning Guidance at: xxxxx://xxx.xxxxxxx.xxx.xx/publication/preparing-for-2019-20-operational-planning-and-contracting-annex-f/ Where the number of Service Users in the Quarter who have waited more than 62 days during the Quarter exceeds the tolerance permitted by the threshold, £1,000 in respect of each such Service User above that threshold Quarterly A CR R Ambulance Service Response Times Category 1 (life-threatening) incidents – proportion of incidents resulting in a response arriving within 15 minutes Operating standard that 90th centile is no greater than 15 minutes See AQI System Indicator Specification at: xxxxx://xxx.xxxxxxx.xxx.xx/statistics/statistical-work-areas/ambulance-quality-indicators/ For each second by which the Provider’s actual 90th centile performance exceeds 15 minutes, £5 per 1,000 Category 1 calls received in the Quarter Quarterly AM Category 1 (life-threatening) incidents – mean time taken for a response to arrive Mean is no greater than 7 minutes See AQI System Indicator Specification at: xxxxx://xxx.xxxxxxx.xxx.xx/statistics/statistical-work-areas/ambulance-quality-indicators/ Issue of a Contract Performance Notice and subsequent process in accordance with GC9 Quarterly AM Category 2 (emergency) incidents – proportion of incidents resulting in an appropriate response arriving within 40 minutes Operating standard that 90th centile is no greater than 40 minutes See AQI System Indicator Specification at: xxxxx://xxx.xxxxxxx.xxx.xx/statistics/statistical-work-areas/ambulance-quality-indicators/ For each second by which the Provider’s actual 90th centile performance exceeds 40 minutes, £3.50 per 1,000 Category 2 incidents received in the Quarter Quarterly AM Category 2 (emergency) incidents – mean time taken for an appropriate response to arrive Mean is no greater than 18 minutes See AQI System Indicator Specification at: xxxxx://xxx.xxxxxxx.xxx.xx/statistics/statistical-work-areas/ambulance-quality-indicators/ Issue of a Contract Performance Notice and subsequent process in accordance with GC9 Quarterly AM Category 3 (urgent) incidents – proportion of incidents resulting in an appropriate response arriving within 120 minutes Operating standard that 90th centile is no greater than 120 minutes See AQI System Indicator Specification at: xxxxx://xxx.xxxxxxx.xxx.xx/statist...
Percentage of Service Users waiting 6 weeks or more from Referral for a diagnostic test* Operating standard of no more than 1%
Percentage of Service Users waiting no more than 31 days for subsequent treatment where the treatment is a course of radiotherapy Operating standard of 94% See Annex F1, NHS Operational Planning and Contracting Guidance 2020/21 at: xxxxx://xxx.xxxxxxx.xxx.xx/publication/nhs-operational-planning-and-contracting-guidance-2020-21-annex-f-activity-and-performance/ Where the number of Service Users who have waited more than 31 days during the Quarter exceeds the tolerance permitted by the threshold, £1,000 in respect of each such Service User above that threshold Quarterly A CR R Cancer waits – 62 days
Percentage of Service Users waiting 6 weeks or more from Referral for a diagnostic test Operating standard of no more than 1% See Diagnostics Definitions and Diagnostics FAQs at: xxxxx://xxx.xxxxxxx.xxx.xx/statistics/statistical-work-areas/diagnostics-waiting-times-and-activity/monthly-diagnostics-waiting-times-and-activity/ Where the number of Service Users waiting 6 weeks or more at the end of the month exceeds the tolerance permitted by the threshold, £200 in respect of each such Service User above that threshold Monthly A CS CR D A&E waits
Percentage of Service Users referred urgently with breast symptoms (where cancer was not initially suspected) waiting no more than two weeks for first outpatient appointment Operating standard of 93% See Annex F, 2019/20 Planning Guidance at: xxxxx://xxx.xxxxxxx.xxx.xx/publication/preparing-for-2019-20-operational-planning-and-contracting-annex-f/ Where the number of Service Users who have waited more than two weeks during the Quarter exceeds the tolerance permitted by the threshold, £200 in respect of each such Service User above that threshold Quarterly A CR R Cancer waits – 31 days E.B.8 Percentage of Service Users waiting no more than one month (31 days) from diagnosis to first definitive treatment for all cancers Operating standard of 96% See Annex F, 2019/20 Planning Guidance at: xxxxx://xxx.xxxxxxx.xxx.xx/publication/preparing-for-2019-20-operational-planning-and-contracting-annex-f/ Where the number of Service Users who have waited more than 31 days during the Quarter exceeds the tolerance permitted by the threshold, £1,000 in respect of each such Service User above that threshold Quarterly A CR R
Percentage of Service Users waiting no more than two months (62 days) from urgent GP referral to first definitive treatment for cancer Operating standard of 85% See Annex F, 2019/20 Planning Guidance at: xxxxx://xxx.xxxxxxx.xxx.xx/publication/preparing-for-2019-20-operational-planning-and-contracting-annex-f/ Where the number of Service Users who have waited more than 62 days during the Quarter exceeds the tolerance permitted by the threshold, £1,000 in respect of each such Service User above that threshold Quarterly A CR R
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Percentage of Service Users waiting no more than 31 days for subsequent treatment where the treatment is a course of radiotherapy* Operating standard of 94%
Percentage of Service Users referred urgently with breast symptoms (where cancer was not initially suspected) waiting no more than two weeks for first outpatient appointment Operating standard of 93% See Annex F1, NHS Operational Planning and Contracting Guidance 2020/21 at: xxxxx://xxx.xxxxxxx.xxx.xx/publication/nhs-operational-planning-and-contracting-guidance-2020-21-annex-f-activity-and-performance/ Where the number of Service Users who have waited more than two weeks during the Quarter exceeds the tolerance permitted by the threshold, £200 in respect of each such Service User above that threshold Quarterly A CR R Cancer waits – 28 / 31 days
Percentage of Service Users waiting no more than 28 days from urgent referral to receiving a communication of diagnosis for cancer or a ruling out of cancer Operating standard of 75% See Annex F1, NHS Operational Planning and Contracting Guidance 2020/21 at: xxxxx://xxx.xxxxxxx.xxx.xx/publication/nhs-operational-planning-and-contracting-guidance-2020-21-annex-f-activity-and-performance/ Issue of a Contract Performance Notice and subsequent process in accordance with GC9 Quarterly A CR R
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