Common use of Performance Credit Clause in Contracts

Performance Credit. (a) Where Percentage Response Time is greater than 95.00%, no Performance Credit will be due to Subscriber. (b) Where Percentage Response Time is equal to or less than 95.00%, Subscriber shall be due a Performance Credit in the amount of 1% of the Services Fees (as calculated on a monthly basis for the reporting month) for each full 1% reduction in Percentage Response Time.

Performance Credit. (a) Where Percentage Response Time Uptime is greater than 95.0099.98%, no Performance Credit will be due to Subscriber. (b) Where Percentage Response Time Uptime is equal to or less than 95.0099.98%, Subscriber shall be due a Performance Credit in the amount of 110% of the Services Fees (as calculated on a monthly basis for the reporting month) for each full 1% reduction in Percentage Response TimeUptime.

Performance Credit. (a) Where Percentage Response Time Subscriber Satisfaction is greater than 95.0090.00%, no Performance Credit will be due to Subscriber. (b) Where Percentage Response Time Subscriber Satisfaction is equal to or less than 95.0090.00%, Subscriber shall be due a Performance Credit in the amount of 1% of the Services Fees (as calculated on a monthly basis for the reporting month) for each full 1% reduction in Percentage Response TimeSubscriber Satisfaction, to a maximum of 10% reduction.

Performance Credit. (ai) Where Percentage Response Time is greater than 95.00%, no Performance Credit will be due to Subscriberthe Customer. (bii) Where Percentage Response Time is equal to or less than 95.00%, Subscriber the Customer shall be due a Performance Credit in the amount of 1% of the Services Subscription Fees (as calculated on a monthly basis pro rata for the reporting monthReporting Quarter) for each full 1% reduction in Percentage Response Time.

Performance Credit. (a) Where Percentage Response Time Subscriber Satisfaction is greater than 95.0090.00%, no Performance Credit will be due to Subscriber. (b) Where Percentage Response Time Subscriber Satisfaction is equal to or less than 95.0090.00%, Subscriber shall be due a Performance Credit in the amount of 1% of the Services Fees (as calculated on a monthly basis for the reporting month) for each full 1% reduction in Percentage Response TimeSubscriber Satisfaction.

Performance Credit. (ai) Where Percentage Response Time Uptime is greater than 95.0099.5%, no Performance Credit will be due to Subscriberthe Customer. (bii) Where Percentage Response Time Uptime is equal to or less than 95.0099.5%, Subscriber the Customer shall be due a Performance Credit in the amount of 15% of the Services Subscription Fees (as calculated on a monthly quarterly basis for the reporting monthReporting Quarter) for each full 1% reduction in Percentage Response TimeUptime.