Point of Contact for CLC Customers Sample Clauses

Point of Contact for CLC Customers. 5.3.1. Except as otherwise provided in this Agreement, CLC shall be the single and sole point of contact for all CLC customers. 5.3.2. Each Party shall refer all questions regarding the other Party's service or product directly to the other Party at a telephone number specified by the other Party. 5.3.3. Each Party shall ensure that all their representatives who receive inquiries regarding the other Party's services: (i) provide such numbers to callers who inquire about the other Party's services or products; and (ii) do not in any way disparage or discriminate against the other Party, or its products or services. Each Party's policy shall be not to use these misdirected calls as opportunities to solicit the move from one company to another.
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Point of Contact for CLC Customers. 32.1 CLC shall establish telephone numbers and mailing addresses at which CLC Customers may communicate with CLC and shall advise CLC Customers of these telephone numbers and mailing addresses. 32.2 Except as otherwise agreed to by Frontier, Frontier shall have no obligation, and may decline, to accept a communication from a CLC Customer, including, but not limited to, a CLC Customer request for repair or maintenance of a Frontier Service provided to CLC.

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