Power Outages. In the event there is a power outage where you receive your Service, your Internet access may be interrupted until power is restored. If you receive your voice telephone service over the Internet (called “VoIP”) your telephone will not work and you will not be able to make emergency or “911” calls during the outage. However, if you have a battery backup for your VoIP equipment, you phone will continue to work, provided our network is still able to operate. We offer Customers battery backup equipment for VoIP as an option that you may purchase. The optional equipment will provide 8 hours or 24 hours of standby power so that the telephone equipment in your home may still make and receive VoIP calls. To learn more about VoIP battery backup service, including prices for the batteries and installation, you may visit our website ([URL for BATTERY BACKUP PRICING]) or contact our business office.
Appears in 3 contracts
Samples: Internet Service Agreement, Internet Service Agreement, Internet Service Agreement
Power Outages. In the event there is a power outage where you receive your Service, your Internet access may be interrupted until power is restored. If you receive your voice telephone service over the Internet (called “VoIP”) your telephone will not work work,and you will not be able to make emergency or “911” calls during the outage. However, if you have a battery backup for your VoIP equipment, you phone will continue to work, provided our network is still able to operate. We offer Customers battery backup equipment for VoIP as an option that you may purchase. The optional equipment will provide 8 hours or 24 hours of standby power so that the telephone equipment in your home may still make and receive VoIP calls. To learn more about VoIP battery backup service, including prices for the batteries and installation, you may visit our website ([URL for BATTERY BACKUP PRICING]) or contact our business office.
Appears in 1 contract
Samples: Internet Service Agreement