Common use of Problem Reporting Clause in Contracts

Problem Reporting. 3.12.1 HW maintains an international problem reporting system. A website and an e-mail address is maintained and viewed by HW product managers on a regular basis. If a problem in the Software is repeatable using the latest English version and the test data supplied, and the problem is in the opinion of HW significant, HW will attempt to solve the problem in the next standard version of the Software. 3.12.2 HW shall at its own discretion make HAL-patches and workarounds for some important problems in older versions available on the website. The Licensee acknowledges that the installation of such a HAL-patch in an older version of the Software requires a professional assistance and might be more expensive than doing an update.

Problem Reporting. 3.12.1 3.12.1. HW maintains an international problem reporting system. A website and an e-mail address is maintained and viewed by HW product managers on a regular basis. If a problem in the Software is repeatable using the latest English version and the test data supplied, and the problem is in the opinion of HW significant, HW will attempt to solve the problem in the next standard version of the Software. 3.12.2 3.12.2. HW shall at its own discretion make HAL-patches and workarounds for some important problems in older versions available on the website. The Licensee acknowledges that the installation of such a HAL-patch in an older version of the Software requires a professional assistance and might be more expensive than doing an update.

Problem Reporting. 3.12.1 3.11.1 HW maintains an international problem reporting system. A website and an e-mail address is maintained and viewed by HW product managers on a regular basis. If a problem in the Software is repeatable using the latest English version and the test data supplied, and the problem is in the opinion of HW significant, HW will attempt to solve the problem in the next standard version of the Software. 3.12.2 3.11.2 HW shall at its own discretion make HAL-patches and workarounds for some important problems in older versions available on the website. The Licensee acknowledges that the installation of such a HAL-patch in an older version of the Software requires a professional assistance and might be more expensive than doing an update.

Problem Reporting. 3.12.1 3.12.1. HW maintains an international problem reporting system. A website and an e-mail address is maintained and viewed by HW product managers on a regular basis. If a problem in the Software is repeatable using the latest English version and the test data supplied, and the problem is in the opinion of HW significant, HW will attempt to solve the problem in the next standard version of the Software. 3.12.2 HW 3.12.2. EXCELLENT shall at its own discretion make HAL-patches and workarounds for some important problems in older versions available on the website. The Licensee acknowledges that the installation of such a HAL-patch in an older version of the Software requires a professional assistance and might be more expensive than doing an update.

Problem Reporting. 3.12.1 HW maintains an international problem reporting system. A website and an e-mail address is maintained and viewed by HW product managers on a regular basis. If a problem in the Software is repeatable using the latest English version and the test data supplied, and the problem is in the opinion of HW significant, HW will attempt to solve the problem in the next standard version of the Software. 3.12.2 HW shall at its own discretion make HAL-patches and workarounds for some important problems in older versions available on the website. The Licensee acknowledges that the installation of such a HAL-HAL- patch in an older version of the Software requires a professional assistance and might be more expensive than doing an update.

Problem Reporting. 3.12.1 3.12.1. HW maintains an international problem reporting system. A website and an e-mail address is maintained and viewed by HW EBSE product managers on a regular basis. If a problem in the Software is repeatable using the latest English version and the test data supplied, and the problem is in the opinion of HW significant, HW will attempt to solve the problem in the next standard version of the Software. 3.12.2 HW 3.12.2. EBSE shall at its own discretion make HAL-patches and workarounds for some important problems in older versions available on the website. The Licensee acknowledges that the installation of such a HAL-patch in an older version of the Software requires a professional assistance and might be more expensive than doing an update.