Procedures for All Returns. The following procedures shall be applied to all returns by reimbursement, repurchase or exchange: • All merchandise purchased at the VIVRI® Club price must be returned to the Leader who generated the sale to the customer, and it is the responsibility of the Leader to return the merchandise to VIVRI®. If the merchandise has not been purchased at a VIVRI® price, the customer must return the merchandise directly to VIVRI®. • All products that are returned must have an authorization number that will be obtained by calling the Leadership Services Department. This authorization number must be written in each box returned. • The returned product must be accompanied by: • The original signed receipt; the packaging with the consumer information and the unused part of the product in its original packaging. • The box of merchandise and packaging materials are to be used in the packaging of the product (s) that are returned for replacement, and the best and most economical means of shipping are suggested. All returns must be sent to VIVRI® by pre-paid shipping. VIVRI® does not accept to collect the shipment of non pre-paid packages. The risk of loss in the shipment of the returned products shall be borne by the Leader. If the returned product is not received by the Company's Distribution Center, it is the responsibility of the Chief to track the shipment. • If a Leader must return merchandise to VIVRI® that was previously returned to him or her by a retail customer, the product must be received by VIVRI® within ten (10) days from the date the retail customer has returned the merchandise to the Leader, and must be accompanied by the purchase receipt that the Leader gave to the customer at the time of the sale. There is no return or replacement of the product if the conditions of these rules are not met.
Appears in 2 contracts
Samples: Independent Commercial Distribution Agreement, Independent Commercial Distribution Agreement
Procedures for All Returns. The following procedures shall be applied apply to all returns by reimbursementfor refund, repurchase repurchase, or exchange: • :
a) All merchandise purchased at the VIVRI® Club price must be returned to by the Leader Distributor or customer who generated the sale to the customer, and purchased it is the responsibility of the Leader to return the merchandise to VIVRI®. If the merchandise has not been purchased at a VIVRI® price, the customer must return the merchandise directly to VIVRI®. • from LivElite International.
b) All products that are to be returned must have an authorization number that will be a Return Authorization Number which is obtained by calling the Leadership Distributor Services Department. This authorization number Return Authorization Number must be written in on each box carton returned. • .
c) The returned product must be return is accompanied by: • The :
i. a completed and signed Product Return Form;
ii. a copy of the original signed dated retail sales receipt; the packaging with the consumer information and and
iii. the unused part portion of the product in its original packaging. • The box of merchandise container.
d) Proper shipping carton(s) and packaging packing materials are to be used in packaging the packaging of the product (sproduct(s) that are being returned for replacement, and the best and most economical means of shipping are is suggested. All returns must be sent shipped to VIVRI® by LivElite International shipping pre-paid shippingpaid. VIVRI® LivElite International does not accept to shipping-collect the shipment of non pre-paid packages. The risk of loss in the shipment of the shipping for returned products product shall be borne by on the LeaderDistributor. If the returned product is not received by the Company's ’s Distribution Center, it is the responsibility of the Chief Distributor to track trace the shipment. • .
e) If a Leader must return Distributor is returning merchandise to VIVRI® LivElite International that was previously returned to him or her by a personal retail customer, the product must be received by VIVRI® LivElite International within ten (10) days from the date on which the retail customer has returned the merchandise to the LeaderDistributor, and must be accompanied by the purchase sales receipt that the Leader Distributor gave to the retail customer at the time of the sale. There is no return No refund or replacement of the product will be made if the conditions of these rules are not met.
Appears in 2 contracts
Samples: Distributor Application and Agreement, Distributor Application and Agreement