Common use of Provider Services Clause in Contracts

Provider Services. 5.1 When you inform us of your intention to submit a Booking to us: 5.1.1 we will make available to you such of the relevant Provider Terms as are available to us in respect of each Provider that will be providing Provider Services for that Booking (including standard airline booking terms at xxxx://xxx.xxxxxxxxxxxxxxxx.xxx/e-ticketnotice/England/English.htm 5.1.2 from time to time, we may be able to make available to you Provider Terms in full in advance; and 5.1.3 we will provide to you any cancellation and amendment information that is available to us from the Provider in respect of that Booking. In submitting any Booking to us, you acknowledge that a full copy of the relevant Provider Terms may not be available until Issue or afterwards, but that you agree to accept and comply with those Provider Terms as appropriate. We shall not have any Liability (subject to Clause 9.2) in respect of any Provider Terms, including any failure by you or the relevant Provider to comply with the relevant Provider Terms or to honour the terms of any Booking. 5.2 You will receive no representations or warranties in respect of the Provider Services except those contained in the relevant Provider Terms. 5.3 For the avoidance of doubt, we accept Liability in accordance with Clause 9 in respect of the Service only. Your access to, and the availability of, Provider Services, and your presence in or on any transport or premises, or receipt of any Provider Services, is subject to the relevant Provider Terms. 5.4 You shall indemnify us against all liabilities, costs, expenses, damages and losses (including any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal costs (calculated on a full indemnity basis) and all other professional costs and expenses) suffered or incurred by us arising out of or in connection with: 5.4.1 any breach, negligent performance or non-performance by you or the Provider of any Provider Terms or the Provider Services; 5.4.2 any amendment, cancellation, or failure by you to arrive at the appropriate place and time for receipt, of the Provider Services; and/or 5.4.3 any claim made against us by any third party arising out of the Provider Services in respect of which you have submitted to us a Booking. This indemnity shall apply whether or not we have been negligent or at fault. 5.5 You acknowledge that, in confirming a Booking, there is no guarantee of availability for the Provider Services in question. In the event of non-availability, whether before or after you have submitted your Booking, we will offer you alternatives, or you reserve the right to cancel and obtain a refund for the Booking you have made. If you request an alternative that is more expensive than the original Booking, you will pay to us the difference; if the alternative is cheaper, you have the right to obtain a credit. 5.6 You acknowledge that we have no operational control over Provider Services, including cancellations and schedule changes, which may occur at short notice. It is the relevant Provider’s responsibility to advise us of any such changes, and we shall pass on such information to you promptly should we receive it, but we shall have no Liability (subject to Clause 9.2) for the actions or omissions of any Provider, or in respect of the performance, negligent performance, or failure in performance, of the Provider Services. 5.7 You acknowledge that any change you wish to make to any Booking, or any cancellation of any Booking you submit, following Issue, may be subject to: 5.7.1 an administration fee payable to us for each change, per ticket to whom the change relates; 5.7.2 the discretion of the relevant Provider; 5.7.3 the relevant Provider Terms (which may apply time limits on changes or cancellations); and and may be subject to additional fees charged by the relevant Provider; there is no guarantee that the Provider will be able to accommodate any such change. In the event that any cancellation or refund of a Booking requested by you requires input or consent from the relevant Provider, you must pay the relevant invoice for that Booking in accordance with this Agreement as if you had not requested the cancellation, and we shall credit your account with any refund issued on our receipt of such amount from the Provider. 5.8 You agree that any of your employees or workers accessing the Service on your behalf will be considered as having appropriate authorisation to use the Service and submit Bookings to us. 5.9 When your Booking includes any air travel that is “ATOL Protected”, we will send you a Booking Confirmation including details of protection given to you under our “Air Travel Organiser’s Licence”. If we experience an event falling within the scope of Clause 10.2.3, the purpose of “ATOL Protected” is that the Civil Aviation Authority will return you (and/or any passenger travelling under your auspices) to your initial location of departure, and ensure that you receive a refund of any money you have paid to us in advance for that Booking. Please visit xxx.xxxx.xxx.xx for more information. You acknowledge that not all Provider Services we make available are protected by ATOL, and you should confirm with us what protection, if any, applies to your Booking before placing it with us. 5.10 You acknowledge that we may pass your travel details to Air Help (and other similar organisations) in order for you to remain informed as to whether you may be entitled to flight delay/cancellation compensation if and when delays and/or cancellations arise in respect of Provider Services.

Provider Services. 5.1 6.1 When you inform us of your intention to submit a Booking, you understand that the Booking is subject to us: 5.1.1 we will make available to you such of the relevant Provider Terms as are available to us in respect of each Provider that will be providing Provider Services for that Booking (Terms, including standard airline booking terms at xxxx://xxx.xxxxxxxxxxxxxxxx.xxx/e-ticketnotice/England/English.htm 5.1.2 from time to time, we may be able to make available to you Provider Terms in full in advance; and 5.1.3 we will provide to you any cancellation and amendment information that is available to us from the Provider in respect of that Booking. amendment. 6.2 In submitting any Booking to usBooking, you acknowledge that a full copy of the relevant Provider Terms may not be available until Issue or afterwards, but warrant that you agree to accept have read and comply with those accepted the Provider Terms as appropriateTerms. We shall not have any Liability (subject to Clause 9.2) in respect of any Provider Terms, including any failure by you or the relevant Provider to comply with the relevant Provider Terms or to honour the terms of any Booking. 5.2 6.3 You will receive no representations or warranties in respect of the Provider Services except those contained in the relevant Provider Terms. 5.3 6.4 For the avoidance of doubt, we accept Liability in accordance with Clause 9 10 in respect of the Service only. Your access to, and the availability of, Provider Services, and your presence in or on any transport or premises, or receipt the adequate performance of any the Provider Services, is subject to the relevant Provider Terms. 5.4 6.5 You shall indemnify us against all liabilities, costs, expenses, damages and losses (including any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal costs (calculated on a full indemnity basis) and all other professional costs and expenses) suffered or incurred by us arising out of or in connection with: 5.4.1 6.5.1 any breach, negligent performance or non-performance by you or the Provider of any Provider Terms or the Provider Services; 5.4.2 6.5.2 any amendment, cancellation, or failure action by you to arrive at that may prevent the appropriate place and time for receipt, Provider from performance of the Provider Services; and/or 5.4.3 6.5.3 any claim made against us by any third party arising out of the Provider Services in respect of which you have submitted to us a Booking. This indemnity shall apply whether or not we have been negligent or at fault. 5.5 6.6 You acknowledge that, in confirming that any provision of a Booking, there booking confirmation by us is no not a guarantee of the availability for the Provider Services in question. In the event of non-availability, whether before or after you have submitted your Booking, we will offer you alternatives, or you reserve the right to cancel and obtain a refund for the Booking you have made. If you request an alternative that is more expensive than the original Booking, you will pay to us the difference; if the alternative is cheaper, you have the right to obtain a credit. 5.6 6.7 You acknowledge that we have no operational control over Provider Services, including cancellations and schedule changescancellations, which may occur at short notice. It is the relevant Provider’s responsibility to advise us of any such changes, and we shall pass on such information to you promptly should we receive it, but we shall have no Liability (subject to Clause 9.210.2) for the actions or omissions of any Provider, or in respect of the performance, negligent performance, or failure in performance, of the Provider Services. 5.7 You acknowledge that any change you wish to make to any Booking, or any cancellation of any Booking you submit, following Issue, may be subject to: 5.7.1 an administration fee payable to us for each change, per ticket to whom the change relates; 5.7.2 the discretion of the relevant Provider; 5.7.3 the relevant Provider Terms (which may apply time limits on changes or cancellations); and and may be subject to additional fees charged by the relevant Provider; there is no guarantee that the Provider will be able to accommodate any such change. In the event that any cancellation or refund of a Booking requested by you requires input or consent from the relevant Provider, you must pay the relevant invoice for that Booking in accordance with this Agreement as if you had not requested the cancellation, and we shall credit your account with any refund issued on our receipt of such amount from the Provider. 5.8 6.8 You agree that any of your employees or workers User accessing the Service on your behalf will be considered as having appropriate authorisation to use the Service and submit Bookings to usBookings. 5.9 When your Booking includes any air travel that is “ATOL Protected”, we will send you a Booking Confirmation including details of protection given to you under our “Air Travel Organiser’s Licence”. If we experience an event falling within the scope of Clause 10.2.3, the purpose of “ATOL Protected” is that the Civil Aviation Authority will return you (and/or any passenger travelling under your auspices) to your initial location of departure, and ensure that you receive a refund of any money you have paid to us in advance for that Booking. Please visit xxx.xxxx.xxx.xx for more information. You acknowledge that not all Provider Services we make available are protected by ATOL, and you should confirm with us what protection, if any, applies to your Booking before placing it with us. 5.10 You acknowledge that we may pass your travel details to Air Help (and other similar organisations) in order for you to remain informed as to whether you may be entitled to flight delay/cancellation compensation if and when delays and/or cancellations arise in respect of Provider Services.

Provider Services. 5.1 6.1 When you inform us of your intention to submit a Booking and when you submit a booking, you understand that the Booking is subject to us: 5.1.1 we will make available to you such of the relevant Provider Terms as are available to us in respect of each Provider that will be providing Provider Services for that Booking (Terms, including standard airline booking terms at xxxx://xxx.xxxxxxxxxxxxxxxx.xxx/e-ticketnotice/England/English.htm 5.1.2 from time to time, we may be able to make available to you Provider Terms in full in advance; and 5.1.3 we will provide to you any cancellation and amendment information that is available to us from the Provider in respect of that Booking. amendment. 6.2 In submitting any Booking to usBooking, you acknowledge that a full copy of the relevant Provider Terms may not be available until Issue or afterwards, but warrant that you agree to accept have read and comply with those accepted the Provider Terms as appropriateTerms. We shall not have any Liability (subject to Clause 9.210.2) in respect of any Provider Terms, including any failure by you or the relevant Provider to comply with the relevant Provider Terms or to honour the terms of any Booking. 5.2 You will receive 6.3 We make no representations or warranties in respect of the Provider Services except those contained in the relevant Provider Terms. 5.3 6.4 For the avoidance of doubt, we accept Liability in accordance with Clause 9 10 in respect of the Service only. Your access to, and the availability of, Provider Services, and your presence in or on any transport or premises, or receipt the adequate performance of any the Provider Services, is subject to the relevant Provider Terms. 5.4 6.5 You shall indemnify us against all liabilities, claims, demands, costs, expenses, damages and losses (including any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal costs (calculated on a full indemnity basis) and all other professional costs and expenses) suffered or incurred by us arising directly or indirectly out of or in connection with: 5.4.1 6.5.1 any breach, negligent performance or non-performance by you of any Provider Terms or the Provider Services; 6.5.2 any breach, negligent performance or non-performance by the Provider of any Provider Terms or the Provider Services;, 5.4.2 6.5.3 any amendment, cancellation, or failure action by you to arrive at that may prevent the appropriate place and time for receipt, Provider from performance of the Provider Services; and/or 5.4.3 6.5.4 any claim made against us by any third party arising out of the Provider Services in respect of which you have submitted to us a Booking. This indemnity shall apply whether or not we have been negligent or at fault. 5.5 6.6 You acknowledge that, in confirming that any provision of a Booking, there booking confirmation by us is no not a guarantee of the availability for the Provider Services in question. In the event of non-availability, whether before or after you have submitted your Booking, we will offer you alternatives, or you reserve the right to cancel and obtain a refund for the Booking you have made. If you request an alternative that is more expensive than the original Booking, you will pay to us the difference; if the alternative is cheaper, you have the right to obtain a credit. 5.6 6.7 You acknowledge that we have no operational control over Provider Services, including cancellations and schedule or changes, which may occur at short notice. It is the relevant Provider’s responsibility to advise us of any such changes, and we shall pass on such information to you promptly should we receive it, but we shall have no Liability (subject to Clause 9.210.2) for the actions or omissions of any Provider, or in respect of the performance, negligent performance, or failure in performance, of the Provider Services. 5.7 You acknowledge that any change you wish to make to any Booking, or any cancellation of any Booking you submit, following Issue, may be subject to: 5.7.1 an administration fee payable to us for each change, per ticket to whom the change relates; 5.7.2 the discretion of the relevant Provider; 5.7.3 the relevant Provider Terms (which may apply time limits on changes or cancellations); and and may be subject to additional fees charged by the relevant Provider; there is no guarantee that the Provider will be able to accommodate any such change. In the event that any cancellation or refund of a Booking requested by you requires input or consent from the relevant Provider, you must pay the relevant invoice for that Booking in accordance with this Agreement as if you had not requested the cancellation, and we shall credit your account with any refund issued on our receipt of such amount from the Provider. 5.8 6.8 You agree that any of your employees or workers User accessing the Service on your behalf will be considered as having appropriate authorisation to use the Service and submit Bookings to usand warrant that they will have such authorisation. 5.9 When your Booking includes any air travel that is “ATOL Protected”, we will send you a Booking Confirmation including details of protection given to you under our “Air Travel Organiser’s Licence”. If we experience an event falling within the scope of Clause 10.2.3, the purpose of “ATOL Protected” is that the Civil Aviation Authority will return you (and/or any passenger travelling under your auspices) to your initial location of departure, and ensure that you receive a refund of any money you have paid to us in advance for that Booking. Please visit xxx.xxxx.xxx.xx for more information. You acknowledge that not all Provider Services we make available are protected by ATOL, and you should confirm with us what protection, if any, applies to your Booking before placing it with us. 5.10 You acknowledge that we may pass your travel details to Air Help (and other similar organisations) in order for you to remain informed as to whether you may be entitled to flight delay/cancellation compensation if and when delays and/or cancellations arise in respect of Provider Services.

Provider Services. 5.1 When you inform us of your intention to submit a Booking to us: 5.1.1 we will make available to you such of the relevant Provider Terms as are available to us in respect of each Provider that will be providing Provider Services for that Booking (including standard airline booking terms at xxxx://xxx.xxxxxxxxxxxxxxxx.xxx/e-ticketnotice/England/English.htmxxxx://xxx.xxxxxxxxxxxxxxxx.xxx/e-ticket- notice/England/English/ 5.1.2 from time to time, we may be able to make available to you Provider Terms in full in advance; and 5.1.3 we will provide to you any cancellation and amendment information that is available to us from the Provider in respect of that Booking. In submitting any Booking to us, you acknowledge that a full copy of the relevant Provider Terms may not be available until Issue or afterwards, but that you agree to accept and comply with those Provider Terms as appropriate. We shall not have any Liability (subject to Clause 9.2) in respect of any Provider Terms, including any failure by you or the relevant Provider to comply with the relevant Provider Terms or to honour the terms of any Booking. 5.2 You will receive no representations or warranties in respect of the Provider Services except those contained in the relevant Provider Terms. 5.3 For the avoidance of doubt, we accept Liability in accordance with Clause 9 in respect of the Service only. Your access to, and the availability of, Provider Services, and your presence in or on any transport or premises, or receipt of any Provider Services, is subject to the relevant Provider Terms. 5.4 You shall indemnify us against all liabilities, costs, expenses, damages and losses (including any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal costs (calculated on a full indemnity basis) and all other professional costs and expenses) suffered or incurred by us arising out of or in connection with: 5.4.1 any breach, negligent performance or non-performance by you or the Provider of any Provider Terms or the Provider Services; 5.4.2 any amendment, cancellation, or failure by you to arrive at the appropriate place and time for receipt, of the Provider Services; and/or 5.4.3 any claim made against us by any third party arising out of the Provider Services in respect of which you have submitted to us a Booking. This indemnity shall apply whether or not we have been negligent or at fault. 5.5 You acknowledge that, in confirming a Booking, there is no guarantee of availability for the Provider Services in question. In the event of non-availability, whether before or after you have submitted your Booking, we will offer you alternatives, or you reserve the right to cancel and obtain a refund for the Booking you have made. If you request an alternative that is more expensive than the original Booking, you will pay to us the difference; if the alternative is cheaper, you have the right to obtain a credit. 5.6 You acknowledge that we have no operational control over Provider Services, including cancellations and schedule changes, which may occur at short notice. It is the relevant Provider’s responsibility to advise us of any such changes, and we shall pass on such information to you promptly should we receive it, but we shall have no Liability (subject to Clause 9.2) for the actions or omissions of any Provider, or in respect of the performance, negligent performance, or failure in performance, of the Provider Services. 5.7 You acknowledge that any change you wish to make to any Booking, or any cancellation of any Booking you submit, following Issue, may be subject to: 5.7.1 an administration fee payable to us for each change, per ticket to whom the change relates; 5.7.2 the discretion of the relevant Provider; 5.7.3 the relevant Provider Terms (which may apply time limits on changes or cancellations); and and may be subject to additional fees charged by the relevant Provider; there is no guarantee that the Provider will be able to accommodate any such change. In the event that any cancellation or refund of a Booking requested by you requires input or consent from the relevant Provider, you must pay the relevant invoice for that Booking in accordance with this Agreement as if you had not requested the cancellation, and we shall credit your account with any refund issued on our receipt of such amount from the Provider. 5.8 You agree that any of your employees or workers accessing the Service on your behalf will be considered as having appropriate authorisation to use the Service and submit Bookings to us. 5.9 When your Booking includes any air travel that is “ATOL Protected”, we will send you a Booking Confirmation including details of protection given to you under our “Air Travel Organiser’s Licence”. If we experience an event falling within the scope of Clause 10.2.3, the purpose of “ATOL Protected” is that the Civil Aviation Authority will return you (and/or any passenger travelling under your auspices) to your initial location of departure, and ensure that you receive a refund of any money you have paid to us in advance for that Booking. Please visit xxx.xxxx.xxx.xx for more information. You acknowledge that not all Provider Services we make available are protected by ATOL, and you should confirm with us what protection, if any, applies to your Booking before placing it with us. 5.10 You acknowledge that we may pass your travel details to Air Help (and other similar organisations) in order for you to remain informed as to whether you may be entitled to flight delay/cancellation compensation if and when delays and/or cancellations arise in respect of Provider Services.