Provision of Solution; Orders Clause Samples
The 'Provision of Solution; Orders' clause defines the supplier's obligation to provide the agreed-upon products or services in response to orders placed by the customer. Typically, this clause outlines the process for submitting, accepting, and fulfilling orders, including any requirements for order forms, timelines, or conditions for acceptance. Its core function is to establish a clear framework for how solutions are requested and delivered, ensuring both parties understand their responsibilities and reducing the risk of misunderstandings or disputes regarding order fulfillment.
Provision of Solution; Orders. Forward Networks shall provide to Customer the Solution in accordance with this Agreement and each Order. If the Order specifies that Customer is purchasing a subscription to use the Software via the Forward Networks SaaS Service, Forward Networks will host the Software on the Forward Networks SaaS Service and provide Customer with access to the Forward Networks SaaS Service. If the Order specifies that Customer is purchasing a license to use the On-Premises Software, Forward Networks will make the On-Premises Software available to Customer for installation at Customer’s Facilities. To the extent that Forward Networks provides On-Premises Software to Customer, the terms and conditions set forth in Exhibit A will additionally apply and will control in the event of any conflict with the terms set forth in this main Agreement. The terms and conditions set forth in Exhibit A do not otherwise apply. Forward Networks’ personnel performing the Solution may be either Forward Networks employees or subcontractor personnel. Forward Networks shall be responsible for any acts or omissions of Forward Networks’ employees or subcontractors that cause Forward Networks to be in breach of this Agreement. Customer shall cooperate reasonably with Forward Networks’ efforts to provide the Solution, and Forward Networks will not be responsible for any delays in providing the Solution to the extent caused by Customer’s failure to cooperate or to provide any assistance specified in the applicable Order.