Common use of Provision of the Service Clause in Contracts

Provision of the Service. 3.1 GBG will provide the Client with the Service detailed in the Order Form in accordance with the terms set out in this Agreement. 3.2 GBG will use reasonable endeavours to provide the Service in accordance with any timetable agreed with the Client. However, the Client acknowledges and accepts that any dates given by GBG are estimates only and that delivery of the Service will be dependent upon the Client’s timely cooperation with GBG as well as other factors outside of GBG’s reasonable control. 3.3 Where relevant to the Service being provided, the Client acknowledges and accepts that occasionally GBG, in providing the Service, may be required to: (a) change the technical specification of the Service for operational reasons, however, GBG will ensure that any change to the technical specification does not materially reduce or detrimentally impact the performance of the Service; (b) give the Client instructions which it reasonably believes are necessary to enhance or maintain the quality of any Service provided by GBG and GBG shall not be responsible for any errors in the Service resulting from the Client’s non-compliance with such instructions; and (c) suspend the Service for operational reasons such as repair, maintenance or improvement or because of an emergency, in which case GBG will give the Client as much on-line, written or oral notice as possible and shall ensure that the Service is restored as soon as possible following suspension. 3.4 Where the Client has purchased a Web Service or Local Install Solution, the Client shall be responsible for: (a) ensuring that it has a minimum of one System Administrator who is familiar with the use of the Service and can act as the first point of contact for all Permitted Users of the Service; (b) informing GBG of any changes to the Client’s System Administrator’s contact details without undue delay; (c) providing the telecommunications and network services and correctly configured hardware and other equipment needed to connect to the Service; and (d) the configuration and management of access to the Service including configuration of the Client’s network, firewall, DNS, routers, personal computers and User Profile. 3.5 Where the Client has purchased Batch Services the following shall apply: (a) The Client shall be responsible for delivering all necessary Input Materials to GBG at the specified location, in a readable condition, within the delivery timescales agreed and in the manner, quantity and form agreed in the Order Form; (b) If any of the Input Materials are supplied on a magnetic medium, such medium must be undamaged and to the specification agreed between the Parties or as set out in the Order Form; and (c) Input Materials may be scanned for viruses and malware. Any Input Materials that are found to contain such items will not be processed and the Client will be notified; (d) Reprocessing of any data required due to any fault on the part of GBG or its employees to exercise reasonable skill and care shall be made at GBG’s expense, subject to the Client making available any information or Input Materials necessary for such reprocessing; (e) Reprocessing of any data required as a result of a failure by the Client to fulfil any of its delivery obligations set out in clause 3.2 shall be carried out at the Client’s expense; and (f) GBG shall not be liable for deletion or destruction of or for damage to the Input Materials and the Client should retain duplicates of all data and Input Materials supplied. 3.6 The Client must inform GBG, without undue delay, of any changes to the information which the Client supplied within the Order Form.

Provision of the Service. 3.1 GBG will provide 3.1. The use of the Client with the Service detailed in the Order Form in accordance with CheckedSafe system to manage driver information and obtain Output Data is subject to the terms set out in and conditions of this Agreement. 3.2 GBG will use reasonable endeavours 3.2. On receipt of all required information from the Customer, completion of an Order Form, and subject to provide satisfactory reference checks and the Service in accordance with any timetable agreed with acceptance of the Client. HoweverCheckedSafe commercial terms, the Client acknowledges Company shall set up a Customer Account and accepts that any dates given by GBG are estimates only and that delivery of register the Service will be dependent upon the Client’s timely cooperation with GBG as well as other factors outside of GBG’s reasonable controlSolution Administrator(s). 3.3 Where relevant to the Service being provided, the Client acknowledges and accepts that occasionally GBG, in providing the Service, may be required to: (a) change the technical specification of the Service for operational reasons, however, GBG 3.3. The Customer will ensure that any change to the technical specification does not materially reduce or detrimentally impact the performance of the Service; (b) give the Client instructions which it reasonably believes are necessary to enhance or maintain the quality of any Service provided by GBG and GBG shall not be responsible for any errors in the Service resulting from the Client’s non-compliance with such instructions; and (c) suspend the Service for operational reasons such as repair, maintenance or improvement or because of an emergency, in which case GBG will give the Client as much on-line, written or oral notice as possible and shall ensure that the Service is restored as soon as possible following suspension. 3.4 Where the Client has purchased a Web Service or Local Install Solution, the Client shall be responsible for: (a) ensuring that it has a minimum of one System 1 Solution Administrator who is will be familiar with the use of the Service and can act as will be the first point of contact for all Permitted Users of the Service; (b) informing GBG letting the Company have details of any changes to the ClientCustomer’s System Solution Administrator’s contact details without undue delay;; and (c) providing the telecommunications and network services and correctly configured hardware and other equipment needed to connect to the Service; and. (d) 3.4. Subject to payment of the configuration Charges by the Customer, the Company shall provide the Customer with those parts of the Service that are selected on the Order Form in accordance with the terms and management conditions of access this Agreement. 3.5. Access to External Agencies in order to obtain Output Data about Data Subjects will be subject to the Service including configuration of Additional Terms as set out in the Client’s networkSchedules to this Agreement, firewall, DNS, routers, personal computers and User Profileif relevant. 3.5 Where 3.6. Occasionally the Client has purchased Batch Services the following shall applyCompany may: (a) The Client shall be responsible change the technical specification of the Service for delivering all necessary Input Materials operational reasons, provided that any change to GBG at the specified location, in a readable condition, within technical specification does not materially reduce the delivery timescales agreed and in performance of the manner, quantity and form agreed in the Order FormService; (b) If give the Customer instructions which it reasonably believes are necessary for reasons of health, safety or the quality of any of service provided by the Input Materials are supplied on a magnetic medium, such medium must be undamaged and Company to the specification agreed between Customer or any other customer and the Parties or as set out in the Order FormCustomer shall comply with such instructions; andand/or (c) Input Materials may be scanned suspend the Service for viruses and malware. Any Input Materials that are found to contain operational reasons such items will not be processed as repair, maintenance or improvement or because of an emergency and the Client Company will give the Customer as much on-line, written or oral notice as possible and the Service will be notified;restored as soon as possible. (d) Reprocessing of any data required 3.7. Although the Company aims to provide an uninterrupted Service, due to any the Company’s reliance on third party suppliers, government agencies and telecommunication services over whom the Company has no direct control, from time to time faults or interruptions in the Service may occur. In the event that such a fault on does occur, the part of GBG or its employees Company will endeavour to exercise reasonable skill and care shall be made at GBG’s expense, subject procure repairs to the Client making available fault in accordance with any information or Input Materials necessary for such reprocessing; (e) Reprocessing of any data required service levels as a result of a failure by the Client to fulfil any of its delivery obligations set out in clause 3.2 shall be carried out at the Client’s expense; and (f) GBG shall not be liable for deletion or destruction of or for damage to the Input Materials and the Client should retain duplicates of all data and Input Materials suppliedsoon as circumstances allow. 3.6 The Client must inform GBG, without undue delay, of any changes to the information which the Client supplied within the Order Form.

Provision of the Service. 3.1 GBG will provide the Client with the Service detailed in the Order Form in accordance with the terms set out in this Agreement. 3.2 GBG will use reasonable endeavours to provide the Service in accordance with any timetable agreed with the Client. However, the Client acknowledges and accepts that any dates given by GBG are estimates only and that delivery of the Service will be dependent upon the Client’s timely cooperation with GBG as well as other factors outside of GBG’s reasonable control. 3.3 Where relevant to the Service being provided, the The Client acknowledges and accepts that occasionally GBG, in providing the Service, may be required to: (a) change the technical specification of the Service for operational reasons, however, GBG will ensure that any change to the technical specification does not materially reduce or detrimentally impact the performance of the Service; (b) give the Client instructions which it reasonably believes are necessary to enhance for reasons of health, safety or maintain the quality of any Service provided by GBG and GBG the Client shall not be responsible for any errors in the Service resulting from the Client’s non-compliance comply with such instructions; and (c) suspend the Service for operational reasons such as repair, maintenance or improvement or because of an emergency, in which case GBG will give the Client as much on-line, written or oral notice as possible and shall ensure that the Service is restored as soon as possible following suspension. 3.4 Where the Client has purchased a Web Service or Local Install Solution, the The Client shall be responsible for: (a) ensuring that it has a minimum of one System Administrator who is familiar with the use of the Service and can act as the first point of contact for all Permitted Users of the Service; (b) informing GBG of any changes to the Client’s System Administrator’s contact details without undue delay; (c) providing the telecommunications and network services and correctly configured hardware and other equipment needed to connect to the Service; and; (d) the configuration and management of access to the Service including configuration of the Client’s network, firewall, DNS, routers, personal computers and User Profile. 3.5 Where the Client has purchased Batch Services the following shall apply: (a) The Client shall be responsible for delivering all necessary Input Materials to GBG at the specified location, in a readable condition, within the delivery timescales agreed and in the manner, quantity and form agreed in the Order Form; (b) If any of the Input Materials are supplied on a magnetic medium, such medium must be undamaged and to the specification agreed between the Parties or as set out in the Order Form; and (ce) Input Materials may be scanned for viruses and malware. Any Input Materials that are found obtaining GBG’s prior written consent to contain such items will not be processed and any integration of the Service into a website or call centre application which the Client will be notified; (d) Reprocessing of any data required due may wish to any fault on the part of GBG or its employees to exercise reasonable skill and care shall be made at GBG’s expense, subject to the Client making available any information or Input Materials necessary for such reprocessing; (e) Reprocessing of any data required as a result of a failure by the Client to fulfil any of its delivery obligations set out in clause 3.2 shall be carried out at the Client’s expenseundertake; and (f) GBG shall not be liable any work required for deletion or destruction of or for damage to the Input Materials and the Client should retain duplicates of all data and Input Materials suppliedany integration approved by GBG. 3.6 3.5 The Client must inform GBG, without undue delay, of any changes to the information which the Client supplied within the Order Form.

Provision of the Service. 3.1 4.1 GBG will provide the Client Customer with the Service detailed in the Order Form and in accordance with the terms set out in this Agreement. 3.2 4.2 The Customer acknowledges and accepts that: (a) the Credas Solutions are provided by Credas who acts as a sub-contractor of GBG and that consequently certain elements of the Service, such as the sending of Consumer Registrations, will be provided by Credas; (b) Consumers accessing the Service via the Credas Solutions will need to sign up to the Consumer terms and privacy policy displayed within the Credas Solutions; and (c) all support relating to the availability and operation of the App will be provided by the Credas customer service team who can be contacted via email at xxxxxxx@xxxxxx.xx.xx or via their website at xxx.xxxxxx.xx.xx. 4.3 GBG will use reasonable endeavours to provide the Service in accordance with any timetable agreed with the ClientCustomer. However, the Client Customer acknowledges and accepts that any dates given by GBG are estimates only and that delivery of the Service will be dependent upon the ClientCustomer’s timely cooperation with GBG as well as other factors outside of GBG’s reasonable control. 3.3 4.4 Where relevant to the Service being provided, the Client Customer acknowledges and accepts that occasionally GBG, in providing the Service, may be required to: (a) change the technical specification of the Service for operational reasons, however, GBG will ensure that any change to the technical specification does not materially reduce or detrimentally impact the performance of the Service; (b) give the Client Customer instructions which it reasonably believes are necessary to enhance or maintain the quality of any Service provided by GBG and GBG shall not be responsible for any errors in the Service resulting from the ClientCustomer’s non-compliance with such instructions; and (c) suspend the Service for operational reasons such as repair, maintenance or improvement or because of an emergency, in which case GBG will give the Client Customer as much on-line, written or oral notice as possible and shall ensure that the Service is restored as soon as possible following suspension. 3.4 Where the Client has purchased a Web Service or Local Install Solution, the Client 4.5 The Customer shall be responsible for: (a) ensuring that it has a minimum of one System Administrator who is familiar with the use of the Service and can act as the first point of contact for all Permitted Users of the ServiceAdministrator; (b) informing GBG of any changes to the Client’s System Administrator’s contact details without undue delay; (c) providing the telecommunications and network services and correctly configured hardware and other equipment needed to connect to the Service; and (d) the configuration and management of access to the Service including configuration of the ClientCustomer’s network, firewall, DNS, routers, routers and personal computers and User Profilecomputers. 3.5 Where the Client has purchased Batch Services the following shall apply: (a) 4.6 The Client shall be responsible for delivering all necessary Input Materials to GBG at the specified location, in a readable condition, within the delivery timescales agreed and in the manner, quantity and form agreed in the Order Form; (b) If any of the Input Materials are supplied on a magnetic medium, such medium must be undamaged and to the specification agreed between the Parties or as set out in the Order Form; and (c) Input Materials may be scanned for viruses and malware. Any Input Materials that are found to contain such items will not be processed and the Client will be notified; (d) Reprocessing of any data required due to any fault on the part of GBG or its employees to exercise reasonable skill and care shall be made at GBG’s expense, subject to the Client making available any information or Input Materials necessary for such reprocessing; (e) Reprocessing of any data required as a result of a failure by the Client to fulfil any of its delivery obligations set out in clause 3.2 shall be carried out at the Client’s expense; and (f) GBG shall not be liable for deletion or destruction of or for damage to the Input Materials and the Client should retain duplicates of all data and Input Materials supplied. 3.6 The Client Customer must inform GBG, without undue delay, of any changes to the information which the Client Customer supplied within the Order Form. 4.7 GBG warrants that it shall comply with all applicable legislation, instructions and guidelines issued by regulatory authorities, relevant licences and any other codes of practice which apply to GBG and its provision of the Service including those which relate to the provision of Results or receipt of Customer Data.

Provision of the Service. 3.1 4.1 GBG will provide the Client Customer with the Service detailed in the Order Form and in accordance with the terms set out in this Agreement. 3.2 4.2 GBG will use reasonable endeavours to provide the Service in accordance with any timetable agreed with the ClientCustomer. However, the Client Customer acknowledges and accepts that any dates given by GBG are estimates only and that delivery of the Service will be dependent upon the ClientCustomer’s timely cooperation with GBG as well as other factors outside of GBG’s reasonable control. 3.3 4.3 Where relevant to the Service being provided, the Client Customer acknowledges and accepts that occasionally GBG, in providing the Service, may be required to: (a) change the technical specification of the Service for operational reasons, however, GBG will ensure that any change to the technical specification does not materially reduce or detrimentally impact the performance of the Service; (b) give the Client Customer instructions which it reasonably believes are necessary to enhance or maintain the quality of any Service provided by GBG and GBG shall not be responsible for any errors in the Service resulting from the ClientCustomer’s non-compliance with such instructions; and (c) suspend the Service for operational reasons such as repair, maintenance or improvement or because of an emergency, in which case GBG will give the Client Customer as much on-line, written or oral notice as possible and shall ensure that the Service is restored as soon as possible following suspension. 3.4 Where the Client has purchased a Web Service or Local Install Solution, the Client 4.4 The Customer shall be responsible for: (a) ensuring that it has a minimum of one System Administrator who is familiar with the use of the Service and can act as the first point of contact for all Permitted Users of the ServiceAdministrator; (b) informing GBG of any changes to the Client’s System Administrator’s contact details without undue delay; (c) providing the telecommunications and network services and correctly configured hardware and other equipment needed to connect to the Service; and (d) the configuration and management of access to the Service including configuration of the ClientCustomer’s network, firewall, DNS, routers, routers and personal computers and User Profilecomputers. 3.5 Where the Client has purchased Batch Services the following shall apply: (a) 4.5 The Client shall be responsible for delivering all necessary Input Materials to GBG at the specified location, in a readable condition, within the delivery timescales agreed and in the manner, quantity and form agreed in the Order Form; (b) If any of the Input Materials are supplied on a magnetic medium, such medium must be undamaged and to the specification agreed between the Parties or as set out in the Order Form; and (c) Input Materials may be scanned for viruses and malware. Any Input Materials that are found to contain such items will not be processed and the Client will be notified; (d) Reprocessing of any data required due to any fault on the part of GBG or its employees to exercise reasonable skill and care shall be made at GBG’s expense, subject to the Client making available any information or Input Materials necessary for such reprocessing; (e) Reprocessing of any data required as a result of a failure by the Client to fulfil any of its delivery obligations set out in clause 3.2 shall be carried out at the Client’s expense; and (f) GBG shall not be liable for deletion or destruction of or for damage to the Input Materials and the Client should retain duplicates of all data and Input Materials supplied. 3.6 The Client Customer must inform GBG, without undue delay, of any changes to the information which the Client Customer supplied within the Order Form. 4.6 GBG warrants that it shall comply with all applicable legislation, instructions and guidelines issued by regulatory authorities, relevant licences and any other codes of practice which apply to GBG and its provision of the Service including those which relate to the provision of Results or receipt of Customer Data.

Provision of the Service. 3.1 3.1. GBG will provide the Client Customer with the Service detailed in the Order Form Account Section in accordance with the terms set out in this the Agreement. 3.2 3.2. GBG will use reasonable endeavours to provide the Service in accordance with any timetable agreed with the ClientCustomer. However, the Client Customer acknowledges and accepts that any dates given by GBG are estimates only and that delivery of the Service will be dependent upon the ClientCustomer’s timely cooperation with GBG as well as other factors outside of GBG’s reasonable control. 3.3 3.3. Where relevant to the Service being provided, the Client Customer acknowledges and accepts that occasionally GBG, in providing the Service, may be required to: (a) change the technical specification of the Service for operational reasons, however, GBG will ensure that any change to the technical specification Service does not materially reduce or detrimentally impact the performance of the Service; (b) give the Client Customer instructions which it reasonably believes are necessary to enhance or maintain the quality of any Service provided by GBG and GBG shall not be responsible for any errors in the Service resulting from the ClientCustomer’s non-compliance with such instructions; and (c) suspend the Service for operational reasons such as repair, maintenance or improvement or because of an emergency, in which case GBG will give the Client Customer as much on-line, written or oral notice as possible and shall ensure that the Service is restored as soon as possible following suspension. 3.4 Where the Client has purchased a Web Service or Local Install Solution, the Client 3.4. The Customer shall be responsible for: (a) ensuring that it has a minimum of one System Administrator who is familiar with the use of the Service and can act as the first point of contact for all Permitted Users of the ServiceAdministrator; (b) informing GBG of any changes to the ClientCustomer’s System Administrator’s contact details without undue delay; (c) providing the telecommunications and network services and correctly configured hardware and other equipment needed to connect to the Service; and (d) the configuration and management of access to the Service including configuration of the ClientCustomer’s network, firewall, DNS, routers, routers and personal computers and User Profilecomputers. 3.5 Where the Client has purchased Batch Services the following shall apply: (a) 3.5. The Client shall be Customer is responsible for delivering all necessary Input Materials to GBG at the specified location, in a readable condition, within the delivery timescales agreed and keeping its details in the manner, quantity and form agreed in the Order Form; (b) If any of the Input Materials are supplied on a magnetic medium, such medium must be undamaged and Account Section up to the specification agreed between the Parties or as set out in the Order Form; and (c) Input Materials may be scanned for viruses and malware. Any Input Materials that are found to contain such items will not be processed and the Client will be notified; (d) Reprocessing of any data required due to any fault on the part of GBG or its employees to exercise reasonable skill and care shall be made date at GBG’s expense, subject to the Client making available any information or Input Materials necessary for such reprocessing; (e) Reprocessing of any data required as a result of a failure by the Client to fulfil any of its delivery obligations set out in clause 3.2 shall be carried out at the Client’s expense; and (f) GBG shall not be liable for deletion or destruction of or for damage to the Input Materials and the Client should retain duplicates of all data and Input Materials suppliedtimes. 3.6 The Client must inform GBG, without undue delay, of any changes to the information which the Client supplied within the Order Form.

Provision of the Service. 3.1 GBG will provide the Client with the Service detailed in the Order Form in accordance with the terms set out in this the Agreement. 3.2 GBG will use reasonable endeavours to provide the Service in accordance with any timetable agreed with the Client. However, the Client acknowledges and accepts that any dates given by GBG are estimates only and that delivery of the Service will be dependent upon the Client’s timely cooperation with GBG as well as other factors outside of GBG’s reasonable control. 3.3 Where relevant to the Service being provided, the Client acknowledges and accepts that occasionally GBG, in providing the Service, may be required to: (a) change the technical specification of the Service for operational reasons, however, GBG will ensure that any change to the technical specification does not materially reduce or detrimentally impact the performance of the Service; (b) give the Client instructions which it reasonably believes are necessary to enhance or maintain the quality of any Service provided by GBG and GBG shall not be responsible for any errors in the Service resulting from the Client’s non-compliance with such instructions; and (c) suspend the Service for operational reasons such as repair, maintenance or improvement or because of an emergency, in which case GBG will give the Client as much on-line, written or oral notice as possible and shall ensure that the Service is restored as soon as possible following suspension. 3.4 Where the Client has purchased a Web Service or Local Install SolutionService, the Client shall be responsible for: (a) ensuring that it has a minimum of one System Administrator who is familiar with the use of the Service and can act as the first point of contact for all Permitted Users of the Service;Administrator (b) informing GBG of any changes to the Client’s System Administrator’s contact details without undue delay; (c) providing the telecommunications and network services and correctly configured hardware and other equipment needed to connect to the Service; and (d) the configuration and management of access to the Service including configuration of the Client’s network, firewall, DNS, routers, personal computers and User Profile. 3.5 Where the Client has purchased Batch Services the following shall apply: (a) The the Client shall be responsible for delivering all necessary Input Materials to GBG at the specified location, in a readable condition, within the delivery timescales agreed and in the manner, quantity and form agreed in the Order Form;Account Section; and (b) If if any of the Input Materials are supplied on a magnetic medium, such medium must be undamaged and to the specification agreed between the Parties or as set out in the Order FormAccount Section; and (c) Input Materials may be scanned for viruses and malware. Any Input Materials that are found to contain such items will not be processed and the Client will be notified; (d) Reprocessing of any data required due to any fault on the part of GBG or its employees to exercise reasonable skill and care shall be made at GBG’s expense, subject to the Client making available any information or Input Materials necessary for such reprocessing; (e) Reprocessing of any data required as a result of a failure by the Client to fulfil any of its delivery obligations set out in clause 3.2 shall be carried out at the Client’s expense; and (f) GBG shall not be liable for deletion or destruction of or for damage to the Input Materials and the Client should retain duplicates of all data and Input Materials supplied. 3.6 The Client must inform GBG, without undue delay, of any changes is responsible for keeping its details in the Account Section up to the information which the Client supplied within the Order Formdate at all times.