Common use of Provisioning Clause in Contracts

Provisioning. 29.6.1 After receipt and acceptance of an LSR, GTE shall provision such LSR in accordance with the following Intervals and in accordance with the service parity standards and other performance standards specified in Section 11 and Attachment 12. 29.6.2 GTE shall provide AT&T with service status notices, on a Real Time basis. Such status notices shall include the following: 29.6.2.1 Firm order confirmation, including service availability date and information regarding the need for a service dispatch for installation; 29.6.2.2 Notice of service installation issued at time of installation, including any additional information, such as material charges; 29.6.2.3 Changes/rejections/errors in LSRs; 29.6.2.4 Service completion; 29.6.2.5 Jeopardies and missed appointments; 29.6.2.6 Charges associated with necessary construction; 29.6.2.7 Order status at critical intervals; 29.6.2.8 Test results of the same type that GTE records for itself or its own customers. 29.6.3 GTE shall inform AT&T of overall change order flexibility and any changes thereto on a Real Time basis. 29.6.4 GTE shall notify AT&T prior to making any changes in the services, features or functions specified on the LSR. If an AT&T Customer requests a service change at the time of installation GTE shall refer the AT&T Customer to AT&T. 29.6.5 GTE shall provide provisioning support to AT&T on the same basis that it provides to other competitive LECs and to itself. GTE retains full discretion to control the scheduling of its provisioning workforce. 29.6.6 GTE shall provide training for all GTE employees who may communicate, either by telephone or face-to-face, with AT&T Customers, during the provisioning process. Such training shall include training on compliance with the branding requirements of this Agreement.

Provisioning. 29.6.1 After receipt and acceptance of an a(n) LSR, GTE shall provision such LSR in accordance with the following Intervals and in accordance with the service parity standards and other performance standards specified in Section 11 and Attachment 12. 29.6.2 GTE shall provide AT&T ACSI with service status notices, on a Real Time basis. Such status notices shall include the following: 29.6.2.1 Firm order confirmation, including service availability date and information regarding the need for a service dispatch for installation; 29.6.2.2 Notice of service installation issued at time of installation, including any additional information, such as material charges; 29.6.2.3 Changes/rejections/errors in LSRs; 29.6.2.4 Service completion; 29.6.2.5 Jeopardies and missed appointments; 29.6.2.6 Charges associated with necessary construction; 29.6.2.7 Order status at critical intervals; 29.6.2.8 Test results of the same type that GTE records for itself or its own customers. 29.6.3 GTE shall inform AT&T ACSI of overall change order flexibility and any changes thereto on a Real Time basis. 29.6.4 GTE shall notify AT&T ACSI prior to making any changes in the services, features or functions specified on the LSR. If an AT&T a(n) ACSI Customer requests a service change at the time of installation GTE shall refer the AT&T ACSI Customer to AT&T.ACSI. 29.6.5 GTE shall provide provisioning support to AT&T ACSI on the same basis that it provides to other competitive LECs and to itself. GTE retains full discretion to control the scheduling of its provisioning workforce. 29.6.6 GTE shall provide training for all GTE employees who may communicate, either by telephone or face-to-face, with AT&T ACSI Customers, during the provisioning process. Such training shall include training on compliance with the branding requirements of this Agreement.