Punctuality. 20.4.1 Punctuality shall be measured on a quarterly basis in terms of the percentage of on-time start of trips to the total number of trips operated on a daily basis (“Start Punctuality”). The total number of trips starting/arriving late during the month will be recorded and subtracted from the number of trips operated to arrive at the on-time trips operated figures separately in each case.
Appears in 6 contracts
Samples: Chapter Iv, Operation and Maintenance Agreement, Operation and Maintenance Agreement