Quality Assurance Audits. Permittee shall perform quality assurance audits on itself on at least a quarterly basis, as described on attached Exhibit “14”. Port reserves the right to prescribe and revise the audit criteria at any time. The purpose of said audits shall be to ensure consistent standards of Permittee’s customer service and quality.
Appears in 4 contracts
Samples: Attachment 12, www.portofoakland.com, www.portofoakland.com
Quality Assurance Audits. Permittee shall perform quality assurance audits on itself on at least a quarterly basis, as described on attached Exhibit “14”. Port reserves the right to prescribe and revise the audit criteria at any time. The purpose of said audits shall be to ensure consistent standards of Permittee’s customer service and quality.
Appears in 1 contract
Samples: www.portofoakland.com