Quality Measures. With respect to certain services set forth in this Agreement, PFPC shall (i) establish, with the support and cooperation of the GE Fund Products, quality measures and controls in accordance with General Electric’s (“GE”) six sigma quality process for its relationship with the GE Fund Products, as set forth in Exhibit D attached hereto and made a part hereof, as such Exhibit D may be amended from time to time; and (ii) endeavor to adhere to the specific service levels and take such corrective actions also as set forth in Exhibit D.
Appears in 6 contracts
Samples: Transfer Agency Services Agreement, Transfer Agency Services Agreement (Ge Funds), Transfer Agency Services Agreement (Ge Lifestyle Funds)
