Common use of Quality of the Learning Environment Clause in Contracts

Quality of the Learning Environment. Academic Programming: program development and quality review processes, and improved program policies and quality audits. Student Engagement & Satisfaction: activities to increase student engagement through effective educational practices (interaction, cooperation amongst students, active learning, prompt feedback and time on task). Also includes overall assessments of student satisfaction and engagement through designated tools (KPI and other surveys). Student Services & Supports: academic supports such as tutoring, academic advising and foundational skills (English and Math). Teaching / Classroom Enhancements: overall enhancements to students' experience inside the classroom through targets for student-faculty ratio, student assessment of teaching and physical classroom upgrades (technology, seating). Operations: activities to support effective operations, including faculty / staff development, infrastructure / capital and library and technology enhancements. APPENDIX B: Example of extended / consolidated programs and strategies Multi-Year Action Plan for 2006-07 to 2008-09 Quality Strategy / Program Indicator Results Academic Writing Centre % of 1st year students using centre % in 2006-07 % in 2007-08 % in 2008-09 Peer Tutoring Program # of clients served # in 2006-07 # in 2007-08 # in 2008-09 Entering Student Retention Strategy 1st to 2nd year retention rate % in 2006-07 % in 2007-08 % in 2008-09 Transition Year 2009-10 Consolidated or extended Quality Strategy / Program Brief Description