Records of Complaints. i. A Cable Operator shall keep an accurate and comprehensive file of any complaints regarding the cable system or its operation of the cable system, in a manner consistent with the privacy rights of customers, and the Cable Operator's actions in response to those complaints. These files shall remain available for viewing by the Franchising Authority during normal business hours at the Cable Operator’s business office, and shall be retained by the Cable Operator for a period of at least three (3) years.
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Samples: Cable Franchise Agreement, Cable Franchise Agreement, mccmeetingspublic.blob.core.usgovcloudapi.net
Records of Complaints. i. A Cable Operator shall keep an accurate and comprehensive file of any complaints regarding the cable system System or its operation of the cable systemCable System, in a manner consistent with the privacy rights of customers, and the Cable Operator's actions in response to those complaints. These files shall remain available for viewing by the Franchising Authority during normal business hours Normal Business Hours at the Cable Operator’s business office, and shall be retained by the Cable Operator for a period of at least three (3) years.
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Samples: Cable Franchise Agreement, Cable Franchise Agreement, coloradosprings.gov
Records of Complaints. i. A Cable Operator shall keep an accurate and comprehensive file of any complaints regarding the cable system or its operation of the cable system, in a manner consistent with the privacy rights of customers, and the Cable Operator's actions in response to those complaints. These files shall remain available for viewing by the Franchising Authority City during normal business hours at the Cable Operator’s business office, and shall be retained by the Cable Operator for a period of at least three (3) years.
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