Redressal of grievances by the procuring agency. 28.1 The Purchaser has constituted a committee comprising of odd number of persons, with proper powers and authorizations, to address the complaints of bidders that may occur prior to the entry into force of the procurement contract. The compliant should be addressed to Additional Secretary ST & IT, ST & IT Department, 2nd Floor, SDU Building, Khyber Road, Peshawar in writing supported with relevant documents. 28.2 Any bidder feeling aggrieved by any act of the Purchaser after the submission of his bid may lodge a written complaint concerning his grievances not later than ten days after the announcement of the bid evaluation report. 28.3 The committee shall investigate and decide upon the complaint within fifteen days of the receipt of the complaint. 28.4 Mere fact of lodging of a complaint shall not warrant suspension of the procurement process.
Appears in 4 contracts
Samples: Service Level Agreement, Service Level Agreement, Ict Infrastructure Upgrade and Service Agreements
