Rejection of complaint. 19.1. In case the Client had been notified in advance by the Trading Platform internal mail or some other way of routine maintenance on the Server, complaints made in regard to any unexecuted Instructions or Requests which are given during such a maintenance period are not accepted. The fact that the Client has not received a notice shall not be a reason to file a complaint.
Appears in 3 contracts
Samples: Terms of Service, Customer Agreement, www.gxbrokers.com
Rejection of complaint. 19.116.1. In case the Client had been notified in advance by the Trading Platform internal mail or some other way of routine maintenance on the Server, complaints made in regard to any unexecuted Instructions or Requests which are given during such a maintenance period are not accepted. The fact that the Client has not received a notice shall not be a reason to file a complaint.
Appears in 2 contracts
Samples: Customer Agreement, Customer Agreement
Rejection of complaint. 19.1. 13.3.1 In case the event that the Client had has been notified in advance by the Trading Platform internal mail of the trading platform or some in any other way of routine about scheduled maintenance on the Serverserver, complaints made filed in regard relation to any unexecuted Instructions unfulfilled instructions or Requests which are requests that were given during such a maintenance period are will not be accepted. The fact that the Client has not received a notice shall is not be a reason to file grounds for filing a complaint.
Appears in 2 contracts
Samples: Client Agreement, Client Agreement
Rejection of complaint. 19.1. In case the Client had been notified in advance by the Trading Platform internal mail or some other way of routine maintenance construction on the Server, complaints made in regard to any unexecuted Instructions or Requests which are given during such a maintenance period construction period, are not accepted. The fact that the Client has not received a notice shall not be a reason to file a complaint.
Appears in 2 contracts
Samples: peakmarkets.com, LTD Client Agreement
Rejection of complaint. 19.115.1. In case the Client had been notified in advance by the Trading Platform internal mail or some other way of routine maintenance on the Server, complaints made in regard to any unexecuted un executed Instructions or Requests which are given during such a maintenance period are not accepted. The fact that the Client has not received a notice shall not be a reason to file a complaint.
Appears in 1 contract
Samples: Client Agreement
Rejection of complaint. 19.1. In case If the Client had been notified was informed in advance by of the Trading Platform Platform's internal mail or some any other way mode of routine maintenance on the Server, complaints made in regard to respect of any unexecuted Instructions unforeseen instructions or Requests which are given requests made during the period of such a maintenance period are not shall be accepted. is not done. The fact reason for filing a complaint cannot be that the Client customer has not received a notice shall not be a reason to file a complaintthe notice.
Appears in 1 contract
Samples: loyaltyfxmarket.com
Rejection of complaint. 19.120.1. In case the Client had been notified in advance by the Trading Platform internal mail or some other way of routine maintenance construction on the Server, complaints made in regard to any unexecuted un- executed Instructions or Requests which are given during such a maintenance period construction period, are not accepted. The fact that the Client has not received a notice shall not be a reason to file a complaint.
Appears in 1 contract
Samples: Client Agreement