Common use of Remi’s Dispatch Service Center Clause in Contracts

Remi’s Dispatch Service Center. Remi’s Dispatch Service Center provides a central hub for placing all equipment service calls for covered equipment. Authorized Users can request service via a toll-free number (866-296-4847), email (xxxxxxxx@xxxxxxxxxxxx.xxx), through Remi’s website “Request Service” link, or Remi Online. Remi’s dispatchers then contact the Authorized User’s preferred Service Provider, requesting service. It is then the responsibility of Remi to manage each stage of the service event and ensure that the level of service received meets contractual requirements. Real-time, online tracking allows Authorized Users an around the clock ability to view their service call status, maintenance history reports, preventative maintenance schedules, covered equipment schedules, etc. The procedure for utilizing Remi Online would be as follows: • Equipment repair or maintenance required. • Authorized User calls toll free number or requests service online. • Remi’s Dispatcher contacts the selected Service Provider. • Remi issues Purchase Order directly to Service Provider. • Service Provider performs service. • Remi handles all call administration and pays Service Provider directly within 30 days. • Service information is available real-time on Remi Online.

Remi’s Dispatch Service Center. Remi’s Dispatch Service Center provides a central hub for placing all equipment service calls for covered equipment. Authorized Users can request service via a toll-free number (866-296-4847), email (xxxxxxxx@xxxxxxxxxxxx.xxx), through RemiXxxx’s website “Request Service” link, or Remi Online. RemiXxxx’s dispatchers then contact the Authorized User’s preferred Service Provider, requesting service. It is then the responsibility of Remi to manage each stage of the service event and ensure that the level of service received meets contractual requirements. Real-time, online tracking allows Authorized Users an around the clock ability to view their service call status, maintenance history reports, preventative maintenance schedules, covered equipment schedules, etc. The procedure for utilizing Remi Online would be as follows: • Equipment repair or maintenance required. • Authorized User calls toll free number or requests service online. • RemiXxxx’s Dispatcher contacts the selected Service Provider. • Remi issues Purchase Order directly to Service Provider. • Service Provider performs service. • Remi handles all call administration and pays Service Provider directly within 30 days. • Service information is available real-time on Remi Online.